Can't get in app purchase to work

I can't get an in-app purchase to work on my phone. I tried to download the purchase and it was unsuccessful on the original try. Now when i go back and try, it says "transaction failed, you will not be charged". I have removed the app and reloaded from the cloud. I have deleted the app, updates to iOS 7.1.1 , reinstalled the app, no luck. Any advice would be appreciated. App developer is working on it too, but neither they nor Apple seem to be very respnsive.
Thanks

Hello Mifd,
It sounds like restrictions may be turned on, as there is a setting to restrict in app purchases.
Check out this info:
iOS: Understanding Restrictions (Parental Controls)
http://support.apple.com/kb/ht4213
You can choose to prevent access to specific content types:
Ratings (select the country in the ratings section to automatically apply the appropriate content ratings for that region)
Music and podcasts
Movies
TV shows
Books3
Apps
In-app purchases
You can also adjust the time necessary before a password is required to purchase content.
Take care,
Sterling

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Hello Mifd,
It sounds like restrictions may be turned on, as there is a setting to restrict in app purchases.
Check out this info:
iOS: Understanding Restrictions (Parental Controls)
http://support.apple.com/kb/ht4213
You can choose to prevent access to specific content types:
Ratings (select the country in the ratings section to automatically apply the appropriate content ratings for that region)
Music and podcasts
Movies
TV shows
Books3
Apps
In-app purchases
You can also adjust the time necessary before a password is required to purchase content.
Take care,
Sterling

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https://discussions.apple.com/message/18810192#18810192
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Can't get in app purchase to work

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