Can't get in-app purchases

When I try To buy in app it refers me to apple support.

Click here and ask the iTunes Store staff for assistance.
(103188)

Similar Messages

  • HT4009 can i get in app purchase via itunes ?

    can i get in app purchase via itunes ?

    Do you mean via your computer's iTunes ? If you do then no, you can only do so within the app on your device.

  • Can't get in app purchases to work when can purchase song fine

    Why can't I get in app purchases can't connect to iTunes? But can buy a song?

    Hello Mifd,
    It sounds like restrictions may be turned on, as there is a setting to restrict in app purchases.
    Check out this info:
    iOS: Understanding Restrictions (Parental Controls)
    http://support.apple.com/kb/ht4213
    You can choose to prevent access to specific content types:
    Ratings (select the country in the ratings section to automatically apply the appropriate content ratings for that region)
    Music and podcasts
    Movies
    TV shows
    Books3
    Apps
    In-app purchases
    You can also adjust the time necessary before a password is required to purchase content.
    Take care,
    Sterling

  • Can't get in app purchase to work

    I can't get an in-app purchase to work on my phone.  I tried to download the purchase and it was unsuccessful on the original try.  Now when i go back and try, it says "transaction failed, you will not be charged".  I have removed the app and reloaded from the cloud.  I have deleted the app, updates to iOS 7.1.1 , reinstalled the app, no luck.  Any advice would be appreciated.  App developer is working on it too, but neither they nor Apple seem to be very respnsive.
    Thanks

    Hello Mifd,
    It sounds like restrictions may be turned on, as there is a setting to restrict in app purchases.
    Check out this info:
    iOS: Understanding Restrictions (Parental Controls)
    http://support.apple.com/kb/ht4213
    You can choose to prevent access to specific content types:
    Ratings (select the country in the ratings section to automatically apply the appropriate content ratings for that region)
    Music and podcasts
    Movies
    TV shows
    Books3
    Apps
    In-app purchases
    You can also adjust the time necessary before a password is required to purchase content.
    Take care,
    Sterling

  • I can't get in app purchases?

    it just says error contact iTunes support in all of my games with in app purchases

    Click here and ask the iTunes Store staff for assistance.
    (111443)

  • HT1296 I purchased a macbook pro online this fall and had iWork and iLife apps pre-installed when I purchased it.  How can I get these Apps onto my iPhone 4s without paying for it again?

    I purchased a macbook pro online this fall and had iWork and iLife apps pre-installed when I purchased it.  How can I get these Apps onto my iPhone 4s without paying for it again?
    On my iphone those apps still require me to purchase them.

    The MacBook versions run on a Different Operating System...
    You will need to Purchase the iOS iPhone versions

  • Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

    Hello, I have changed my location and credit card for my apple id. All purchased apps I had before are lost. How can I get back my purchased apps? Thanks.

    If you are referring to an iDevice, sign out of your new Apple ID and sign back in with your old one - they should all be there.

  • I purchased an app on my mac can i get this app on my iPhone now without repurchasing it?

    I purchased the notability app on the mac store for my mac for 5.99 is there someway i can now get the app on my iPhone which uses the same iTunes/icloud account without repurchasing the app on the iPhone store where it is 2.99

    No.  The program for your mac is OS X, the phone is iOS.  It is a different system, so you would have to purchase the compatible program.

  • Why can't I get in-app purchases?

    Why can't I get in-app purchases?

    We are having this same problem with our Iphones and before you ask yes these phones are allowed to make in-app purchases. This is happening for all apps not just one or two and all of our Iphones. We have even asked several of our friends with Iphone and they also are unable to make in-app purchases. We can go into the app and go to the in-app purchase area and we see what is available but we are unable to make any selections.  We have contacted apple care and they have had us reset the settings for in-app purchases and we still get have the same problem. Since this is happening on all our Iphones 3s, 4, and 4s. It leads me to believe that it is an issue with the Itune store not allowing in-app purchases. Is any one else having this problem? Had this problem but was able to get it fixed, what did you have to do to get it where you could make in-app purchases.
    Thanks

  • HT1420 I have tried on many occasions to authorize my computer, it just won't let me!!!! So I can't get my apps that I have purchased onto my iPhone :-(

    I have tried on many occasions to authorize my computer, it just won't let me!!!! So I can't get my apps that I have purchased onto my iPhone :-(

    No error message, when I go to authorize and I click on it, nothing happens. Tried dozens of times. Grrrrr. Also when I try to get an app from the iPhone. It tells me I have put the wrong I'd or password. This is wrong. I have successfully installed a few apps in iTunes. But can't get the phone to sync the apps, it syncs everything else. So I presume it's this authorization that is stopping me, can't think what else it could be. Unless I have a dodgy iPhone. It's only 3 wks old :-(

  • Can someone please assist me. I was given an iPod 3G as a gift and I tried to download various apps and it told me that my iPod needs to be iOS 7 or more but I checked and my iPod is at its latest upgrade which is 6.1.6, how can I get those app?

    Can someone please assist me. I was given an iPod 3G as a gift and I tried to download various apps and it told me that my iPod needs to be iOS 7 or more but I checked and my iPod is at its latest upgrade which is 6.1.6, how can I get those app?

    See a a version compable with your iPod is available:
    Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
    App Store: Downloading Older Versions of Apps on iOS - Apple Club
    App Store: Install the latest compatible version of an app
    You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists.
    Also, if you have iOS 6.1.6 yo have a 4G (has cameras). A 3G does not have cameras and can only go to 5.1.1

  • How can I get my apps to show on iTunes?

    I have an iPhone 4 and I am trying to download a custom ringtone from this app and it tells me to go on iTunes and click the app , and none of the apps show . only on the picture of my homescreen , not the list . How can I get the apps on the list ?

    Here is the link to transfer purchased item from your iphone to computer http://support.apple.com/kb/HT1848
    This is the computer that you will always be syncing to right?
    Have you signed in with your apple id and authorized the computer?

  • How can I get my App Store sign in to match my newly updated Apple ID?

    How can I get my App Store sign in to match my newly updated Apple ID?
    The old ID is already grayed in the box for my ID and it does not allow me to type in my new ID.

    I appreciate your effort and realize I did not provide a lot of background.
    My issue began when I unintentionally managed to add an additional .com onto my new apple ID and the system then incorrectly verified this "none existent" address. Following days of effort and emails to Apple support I finally ended up  getting set up with my new ID on iTunes.
    The next problem was my App store login continued to have the "old" ID grayed into the signin and since I had changed it to a new ID, I could not login at the App Store.
    I spent about 20 minutes on the phone with a total of 3 Apple reps without a resolution to me problem.
    The last Apple rep, Chad wanted to be able to take a screen shot of what I was telling him, which made no sense to me but I was willing to do what ever was required to solve the problem. Unfortunately, Chad hung up or somehow disconnected before I received the email required for allowing a screenshot. After calling back and adding another 5+ minutes invested, I decided to attempt to change back to my old ID.
    Once I had changed my ID back to the old one, I could download updates and purchases.
    I realize my question was asking a lot but my hope was someone would have some idea as to how to correct the problem Apple Support could not. It seems to me Apple needs to make a correction on their end but it is now into week two of attempting to solve the problem and I am pretty much disenchanted with Apple Support due to the amount of time and effort already invested and lack of progress.
    Thanks for your suggestion. I think it was a good one considering the lack of other information.
    Message was edited by: lb4318

  • I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

    I wiped my ipod classic and then my computer crashed, so i no longer have the songs i purchsed from itunes on my ipod or computer! I have a new computer now with itunes installed, can I get the songs purchased previously from itunes somehow?

    Yes, you can!(:
    STEP 1: Open iTunes
    STEP 2: Navigate to the "iTunes Store". It can be found under the "STORE" tab.
    STEP 3: On the right side of the store there should be a "Quick Links" Section. Click on the "Purchased" link.
    STEP 4: Navigate to the "Music" tab and click on "All Songs". Then at the bottom of the screen there will be a button that says "Download All". Click the button and your songs will be begin downloading!
    NOTE: This will only work with songs that you bought from the iTunes store, if you imported them from a CD, you will have to do it again.
    NOTE: You can also do this with Apps, Movies, TV Shows, and Books.
    NOTE: You may have to sign in with your Apple ID to verify the download.
    Hope this helped! Enjoy your music!(:

  • How can i get back my purchased items after a hard drive and iphone failure?

    My itunes was loaded on my parents computer and the hard drive crashed. I didnt get round to backing up to my laptop and then my iphone crashed and removed everything. How can i get back my purchased items?

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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