Can't get info in app

I have parental controls on one my of my accounts on my mac and on that user I can't get online info in Dashboard, and apps that need info. For instance, I have Jing and that app needs access to screenshot.com and I can't log into/create new account because it can't connect. In Dashboard I can't get weather or get movie info, I don't know why! PLEASE HELP!

Have you tried the basic troubleshooting steps?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit the app store app and restart. In order to quit or close apps - Go to the home screen first by tapping the home button. Double tap the home button. The task bar will appear with all of your recent/open apps displayed at the bottom. If you are using multitasking gestures in iOS 5 - you can swipe up from the bottom of the screen to reveal the task bar. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

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