Can't get Internet to Linksys WRT54G using ARRIS TM502 modem (Cable ISP)
I just switched from DSL to Cable and now i can't get internet to the Linksys router. I can connect to it from a wireless laptop but just not get on the internet I've read other posts about doing the "clone mac" address and doing the power cycle but still cannot get the Linksys to respond. I enabled the WRT54G to clone the mac address and have spent about 10 hours in two days trying to get this to work and looking online, etc.... Any information at all would be greatly appreciated. Thank you, leo
After talking to Comcast again and getting another support person who didn't seem to know much, I decided to take matters in my own hands. I connected new Linksys wrt160n to Arris tm502g, but left router power off. I then did reset button on Arris modem for 10+ seconds and let it reset. I powered up router and then powered up PC that I had plugged in port1. When I went to status on router I finally had gotten IP addresses from Comcast. I then plugged my switch into port 4 and checked other devices in the house and they were ok.
Hard to believe that no one from Comcast or Linksys seemed to have a clue on what to do when I talked to them.
Thanks for your help. Hopefully someone else will find this if they need it.
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Subnet Mask . . . . . . . . . . . : 255.255.254.0
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DNS Servers . . . . . . . . . . . : 68.87.69.146
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Lease Obtained. . . . . . . . . : Tuesday, January 09, 2007 5:39:26 PM Lease Expires . . . . . . . . . . : Friday, January 12, 2007 9:58:23 AM
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The error message says that the network cable is not connected. Is it possible that the connection between the router and cable modem requires a cross-over cable?
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let me know if this helps you.... -
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