Can't get into App Store to download Mavericks

any help?

Well, if you could help us to help you.... that would help.
What exactly happens on your end?

Similar Messages

  • Can't get to App Store to download Mavericks

    I've been trying for more than a week to get into the App Store to download Mavericks. I've reset my Apple ID, done everything I can think of to do, but am still unable to get the App Store to open on my 15" MacBook Pro. I'm running 10.8.5 on a 2.3GHz Core i7 processor on a computer that's a little more than a year old. What am I doing wrong?

    Did you poke around in this Discussion area Using Mac App Store:
    https://discussions.apple.com/community/mac_app_store/using_mac_apple_store?view =discussions

  • Can't get into App Store at all

    Can run App Store, but can't get further than sign in window — I can open it clicking "Store > Sign In..." but whatever enter there the only reaction is that progress indication spinnin' forever.
    Tried to use new blank HDD + retail 10.6 + 10.6.6 combo = nothing helped.
    Tried 3 different internet providers — the same with all of them. Moreover, among about 20 persons in the office only me and some other guys got problems, rest could install 10.6.6 and login successfully.
    Any ideas are welcome.

    I guess complete reinstall from a scratch assuming that. But tried that many times on old installation — didn't help.
    Strange finding — mate told me that had exactly the same issue on a new account he created on his Mac while haven't had any issue on reverting back to his old login account. But still — fresh installation presume new account while old ones had accounts for more than a year.

  • I am trying to upgrade to iPhoto 11 but can't get into App Store.

    I am trying to upgrade to iPhoto 11 so it works with Maverick.  but in App store the pervious owner of the computer name wants to be login for iPhoto.  I keep login in but when i try to get the new iPhoto his name keeps coming up with the computer previous owners name.  In the log in his user name/email is greyed out and it just wants his password.  I cant remove his name.   On the system setting it shows me as being logged into the App Store.  I have gone to various discussion groups but none have covered this problem.  suggestions?

    You need to erase the Mac and start over. Everything is pretty much registered to the original owner's Apple ID. It is encoded in the software and you won't be able to update anything Mac App Store software without the original owners Apple ID. Plus everything of his that you have now is pirated software. The Terms of USe don't allow him to pass anything but the original version of OS X to you.

  • Ive changed my account email and password on the pc but my old email is still showing on iphone and i can,t get into app store

    how can i get rid of old email address on iphone to gain access to app store ive changed my email address and password on laptop but still showing old email address ive deleted that account

    You can try contacting Apple here.
    http://support.apple.com/kb/HE57
    You do know tht if you created a new Apple ID - that is different than changing the Apple ID. Apps are always tied to the ID that was used to make the purchase. If the old ID is popping up, it seems like that ID is rid to the apps indicating that you created a new ID. Of course, I could be wrong or misunderstanding what you're saying as well.
    If you go to Settings>iTunes & App Store, tap your old ID and sign out and then sign in with the new ID, that should be all that you need to do, if you changed the ID. If you created a new ID, that will not work.

  • Can't get into app store after updating!

    I have just updated to IOS6 on my iPhone 4S - why can't I access the app store now?

    I guess complete reinstall from a scratch assuming that. But tried that many times on old installation — didn't help.
    Strange finding — mate told me that had exactly the same issue on a new account he created on his Mac while haven't had any issue on reverting back to his old login account. But still — fresh installation presume new account while old ones had accounts for more than a year.

  • I'm not able to download the App Store with a software update. How can I get the App Store on my Mac?

    I have some problems to get the App Store on my mac. Every time when I do a Software Update, there is no App Store to download.
    How can I get the App Store on my Mac?
    It's because I want to set OSX Lion on my MacbookPro.
    Thanks!
    SmettSky

    As you have 10.5.8 you need to upgrade to at least 10.6.6 to get the App Store as this was the 1st version it came with.
    A workaround is to get a friend who has 10.6.6 or better to download Lion for you without installing it. You can create an App Store account on the friend's computer I think to do this. Copy the Lion installer from that computer to a USB stick or burn it to DVD and you should be able to install it on your own computer, I think. You might have to create an empty partition on your own computer first for Lion installation as I'm not sure that it will install over Leopard.

  • How can I get my App Store sign in to match my newly updated Apple ID?

    How can I get my App Store sign in to match my newly updated Apple ID?
    The old ID is already grayed in the box for my ID and it does not allow me to type in my new ID.

    I appreciate your effort and realize I did not provide a lot of background.
    My issue began when I unintentionally managed to add an additional .com onto my new apple ID and the system then incorrectly verified this "none existent" address. Following days of effort and emails to Apple support I finally ended up  getting set up with my new ID on iTunes.
    The next problem was my App store login continued to have the "old" ID grayed into the signin and since I had changed it to a new ID, I could not login at the App Store.
    I spent about 20 minutes on the phone with a total of 3 Apple reps without a resolution to me problem.
    The last Apple rep, Chad wanted to be able to take a screen shot of what I was telling him, which made no sense to me but I was willing to do what ever was required to solve the problem. Unfortunately, Chad hung up or somehow disconnected before I received the email required for allowing a screenshot. After calling back and adding another 5+ minutes invested, I decided to attempt to change back to my old ID.
    Once I had changed my ID back to the old one, I could download updates and purchases.
    I realize my question was asking a lot but my hope was someone would have some idea as to how to correct the problem Apple Support could not. It seems to me Apple needs to make a correction on their end but it is now into week two of attempting to solve the problem and I am pretty much disenchanted with Apple Support due to the amount of time and effort already invested and lack of progress.
    Thanks for your suggestion. I think it was a good one considering the lack of other information.
    Message was edited by: lb4318

  • HT5787 I wish to get into App Store to get free instal of yahoo app, however my verifie apple ID was blocked. Pls advice how to verify again

    I wish to get into App Store to get free installation of yahoo app, however my verified apple ID WAS BLOCKED. I can't get in App Store. Why iTunes Store charged my account of USD1 yet I have not purchase anything from iTunes Store.? Please advice. Thanks

    If you update your billing information, the iTunes Store will place an authorization hold on your payment card account, usually in the amount of 1 USD, to verify your account information. It will be credited back to your account later.
    http://support.apple.com/kb/HT3702

  • HT4191 Hi, I can't log in App Store, keep downloading, any one can advise, thanks

    Hi, I can't log in App Store, keep downloading, any one can advise, thanks

    Make Sure iOS is updated to the latest version
    Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
    If that doesn't work then reset the device by going to settings/general/reset/reset all settings

  • How can I get the App store to use money in my account rather than a credit card when I want to buy something?

    How can I get the App store to use money in my account rather than a credit card when I want to buy something?

    The iTunes/Mac App Stores use credit on an account first. You are asked to supply an additional payment method when the cash credit doesn't cover the complete cost of the purchase.

  • Cant get into App store reason restriction or locked out

    Cant get into App store reason restriction or locked out

    When I try to update my apps it tells me my account is locked and I need to reset my Apple ID

  • Just loaded the ios6 and now i can't get into itunes store with my 4s. What happened?

    Just loaded the ios6 and now I can't get into itunes store with my phone. What happened?

    Just loaded the ios6 and now I can't get into itunes store with my phone. What happened?

  • I can't get into the store!

    i just installed iTunes Version 7, and since then i can't get into the store. i click on the "store" link, and it says I need to check my internet connection. But the thing is... my internet connection is fine. If anyone knows how to solve this, i would really appriciate it.
      Windows XP  

    i'm also having the same problem. i've tried repairing the software but its still the same.

  • I can't get mac app store on my mac!!

    I can't get mac app store on my mac!!

    The Mac App Store is part of 10.6.6 and newer. If you're using an Intel Mac, purchase Mac OS X 10.6 on DVD and then run Software Update. If you're using a PowerPC Mac, give up.
    (61401)

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