Can't get into my itunes on ipad. but can get to it on my computer?
I can't get into my itunes on my ipad message reads email address is already verified for another Apple ID but when i go to my computer I get into my acct. just fine. Also when it asked me to verify this ID in an email i get the same message! Now, just so you know I have gone to the account page and edited everything but nothing happens. When I try to retrieve all info on the page that says Apple Acct. forgot ID and password, I type in my name and message reads we do not have your name on file.
Try restarting your iPad first and see if that helps. Hold down on the sleep button until the red slider appears and then slide to shut down. Then hold the sleep button until the Apple logo appears and let go of the button and let the iPad restart. Then try to sign in again.
If that doesn't work you can look through this to seek help.
http://www.apple.com/support/appleid/
Similar Messages
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Hello, I restored my ipod and now I can't restore my information back on my ipod. I read the manual on how to restore my ipod and I click the ipod under devices but, it won't let me get into the itune store. I keep getting error -9808. What can I do to resolve this problem? Thanks!
Have you seen this Apple support document?
http://support.apple.com/kb/TS2753
B-rock -
i have an apple i phone that is disabled because cant remember the password to get into the phone i was told to sign into i tunes to be able to unlock my phone. i have i tunes i get into on my i phone but can not get into it on my computer??
Hey grandkids7k,
Thanks for the question. The following resource provides troubleshooting information if you have forgotten your passcode:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
I can't watch Dailymotion videos on my iPad but can do so on my iPhone and PC. Very strange. Please help !
Take it to an Apple store genius bar to have the techs see what your options are for repair/replacement. An out-of-warranty replacement is $149 in the US for the iPhone 4.
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I cannot get into the iTunes store. I keep getting error message 0x80092013
I have spent hours trying to get into the iTunes store without success. Error message 0X80092013 keeps appearing. Someone has suggested maybe a driver is missing. Please help if you can. (I can get into the store using my laptop. I cannot get into it from my desktop.) I'm using Windows Vista.
many thanks.
I am in my iTunes application and when I press the link to connect to the iTunes Store, it starts churning, and churning, but never connects. It has churned for hours and when I finally click the "X" to close it, I get error code 11222.
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
Well I get into msn hotmail can look who is sending me messages bit can not open the message?
Hello Steven Gordon1,
The article linked below details how to utilize the Connection Doctor in Mail to diagnose and correct issues with your mail accounts.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Cheers,
Allen -
Can't update apps, can't log into App Store on iPhone but can on my PC??
Since using my iPhone 5s I cannot update apps anymore.
I get the notification that "cannot update app at the moment".
I tried logging out and into the app store through the settings but after logging out I now can't log in there anymore.
My account is fine as on my PC/internet it still works fine.
Can anyone help?Fixed - by Apple support....thanks, guys.
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Can't sign in to icloud on ipad but can on desktop
I recently closed an email account and forgot that my icloud was attached to it. I've got it straightened out on my desktop but mu ipad will not allow me to change password (I can't just security questions because it has the wrong birthday and I don't know what they have)
As an update to this. If I create a new user profile I can log into iCloud no bother.
Any tips on how to fix my existing profile?
Thanks,
Kam -
Can't log into Skype on my desktop but can on the internet.
I can log in via web but on my desk top it say password is wrong...
I'm having the same problem. I just updated to the new skype because my old one won't allow me on it to grab all my info. Instead the piece of crap software just gives me the only option to download. Now I'm having nothing but issues signing in when I go through all the passwords that I have ever used. Oh and there is no means to ask anyone. Pathetic! I will be used facebook chat from now on. Way to come up with the most stupid platform ever Skype!
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Cannot send emails from my new ipad but can receive them. iPhone 5 ok. Both iOS 6
Can't send emails from my new ipad but can receive them. I've checked the settings and username and password are setup correctly. My email account is with tiscali. My iPhone 5 is setup the same but works ok.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I have backed up my old phone to itunes, however, when I try to restore data to my new phone it is saying the password is incorrect but I can get into my itunes account with my password so I am doing something wrong?
I'm having this EXACT same problem with my iPhone 4, and I have the same computer stats (I have a Samsung Series 7)
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I updated from windows xp to windows 7 and can not get into my itunes account. I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one. How do I get to my itunes?
Take a look at Apple's document for authorizations -> iTunes Store: About authorization and deauthorization.
You can deauthorize all computers from iTunes. All you have to do is click iTunes Store, click your account name in the upper right corner of iTunes, then deauthorize all. -
How do I upgrade the iOs on my ipad1 to version5? I've tried through itunes many times, but I get a message that says that the download was interrupted and i should try again later. Can i download the iOS file to my PC and transfer it to the ipad? How should I do that?
Thank you!
Disabling firewall and AV did the trick!
Kudos.
Alex -
When I got my ipod I made an account with iTunes right from my ipod.Yesterday, I made a password lock to get into my ipod and I couldn't get into it even though I did the correct one. Now it says"connect to iTunes" BUT I can't because I never registered on the computer. I've tried holding the home and sleep/wake button for 10 sec and then only the home for 5sec and that might have reset it, but it didn't help. If any of you guys know what to do so I can unlock it I would appreciate it VERY much.
If you haven't done so install iTunes on your computer. http://www.apple.com/itunes/
Follow the instructions here: iPhone and iPod touch: Unable to update or restore -
I can not get into the iTunes store for the past two days. I can do a search on the music in upper right corner and get a drop down list. However, the screen is then white with "iTunes" in the middle. Any suggestions? Thank you.
Check out this Apple article -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
If your computer has one of the LSPs listed you may have to reset winsock.
If not, you may want to give this article a shot -> iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
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