Can't get into support to get license for student edition

Hi
i'm trying to get into the support portal to apply for a serial key for my student edition
steps:
1: i go to http://www.adobe.com/uk/education/students/studentedition/order_fulfillment.html
2: i then click the link "Adobe customer support portal"
and all i get is a page that loads saying "Site area temporarily unavailable"
http://www.adobe.com/cfusion/support/index.cfm?event=opencscase&loc=en_gb&issue=z015&csedu type=RTL
i have had this problem for about a day now
why is it unavailable and when will it be back up?
regards

The way it worked for me was:
1. I created an account with Adobe.com (email & password)
2. I purchased from the educational store
3. I uploaded a copy of my student ID
4. Adobe sent me my key code - as you don't get the key until you have proved your academic status
5. Then you get your keys, etc. merely by logging back into your account with http://www.adobe.com
Hope this helps

Similar Messages

How can I contact Adobe support to get help with deactivating my cs4 license on a computer that I cannot access anymore?

My mac laptop recently went kaput. So I got a new one and I restored my most recent time machine backup to it. The restore went well, but I am not unable to open my cs4 programs.
When I try, I get a message that says "Licensing for this product has stopped working..." and it gives an error code 150:30
I have tried looking for solutions myself, but nothing that I have seen on the forums has been able to resolve the issue. As far as I can tell, I think that I have to reinstall my master collection and reactivate it, however, in order to do that, I think that I will need to deactivate my old version, that is installed on my dead laptop.
So, I need help with a couple things.
1. I need to get in touch with adobe support in order to get my license deactivated. But the new adobe support system just basically sends me to the forums without providing any way to get in touch with an actually adobe support person directly.
2. I think that I will need a link to download my install media because my original media came on a series of disks, but my new laptop does not have a disk drive.
Thanks in advance for your help.
Cheers,
James

Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html
OLDER previous versions http://www.adobe.com/downloads/other-downloads.html

HT1212 I CAN NOT UNLOCK MY PHONE AND I CAN NOT GET INTO IT TO GET MY SERIAL NUMBER

i can not access anything to my iphone.. i am completely locked out. i cant get into it to get my serial number for customer support help and can not access it through my itunes bc of the passcode locking me out. verizon said there is a malfunction in software bc of me not doing my most recent software update. what do i do?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

Time Machine on my iMac won't open iPhoto. It goes to desktop screen automatically. When I select User/Picture/Iphoto library it only brings up the preview page with the size of the folder. I can't get into the library to look for lost photos.

Time Machine on my iMac won't open iPhoto. It goes to desktop screen automatically. When I select User/Picture/Iphoto library it only brings up the preview page with the size of the folder. I can't get into the library to look for lost photos.

Thank You. This helps me alot to get into the masters and to see events and photos in a utilitarian way, but it is not as easy as viewing the normal iphoto format to find photos. Can I do something else or did I not do something right to not see normal iphoto in Time Machine ?

I can't sign into itunes, I get no error message.

I can't sign into itunes, I get no error message. Anyone have any ideas. I've reinstalled it and nothing seems to work..

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I can't get into icloud. Get this message: the maximum number of free accounts have been activated in this iphone. thanks for your help

I can't get into icloud. Get this message:" the maximum number of free accounts have been activated in this iphone". thanks for your help

Create the account on your computer or other Apple device. Once the account
has been created elsewhere, you will be able to use it on your iPhone.

Can't get CF11 to download free trial for students. Anyone having the same problem with Adobe's site?

Can't get CF11 to download free trial for students. Anyone having the same problem with Adobe's site?

Hi,
Please download it from http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion&promoid=DJDUK use your Adobe ID and password to login and download CF11.
Let me know in case you face any issue while downloading it, if you get any error try another browser.
Thanks,
Priyank

When launching PS I get an error 150:30 "licensing for this product has stopped working". Does anyone know how to fix this?

When launching PS I get an error 150:30 "licensing for this product has stopped working". Does anyone know how to fix this? downloaded very recently from Creative Cloud

Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
Computer hardware, such as CPU; GPU; amount of RAM; etc.

I am getting Error: 150:30 saying licensing for this product has stopped working. What should I do?

I am getting Error: 150:30 saying licensing for this product has stopped working. What should I do?

Try this document:
<http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html>
You are using Apple MAC right?

I am interested in purchasing Adobe's Creative Suite 6 Master Collection for Mac and Windows (Single User Educational License) FOR STUDENTS & EDUCATORS ONLY.

I am interested in purchasing Adobe's Creative Suite 6 Master Collection for Mac and Windows (Single User Educational License) FOR STUDENTS & EDUCATORS ONLY. I am purchasing this program for my son who attends George Washington High School: The College Academy in New York, New York. He is a sophomore and is interested in web design. I would like to know if he is eligible to use/activate the Creative Suite 6 Master Collection for Mac and Windows (Single User Educational License) FOR STUDENTS & EDUCATORS ONLY prior to my purchase.

Peru Bob makes a good point. I just assumed the OP understood what the System requirements | Adobe Creative Suite 6 were.
Nancy O.

How I can export files from CS5.5 to send for further editing in CS6 and no lose quality?

how I can export files from CS5.5 to send for further editing in CS6 and no lose quality?

If all you need for further editing is the contents of your Timeline,
then you should follow Harm's sage advice.
Lagarith Lossless Video Codec
http://lags.leetcode.net/codec.html
Ut Video Codec Suite
http://www.videohelp.com/tools/Ut-Video-Codec-Suite
But, if you will need all of your source media files to continue the edit,
you should consider using the Project Manager.
Trim or copy your project
By using the Project Manager, you will be continuing the edit
with the original media files and there will be no quality loss.
Be aware that once you have edited the project in CS6,
it will be problematic (but not impossible) to return to edit in CS5.5.

Buy License for single edition....newbie question

Hi, very new to this forum and DPS. I tried to click the "Buy licence for single edition" link on the left of the page, but was not provided with any cost information - only an adobe product notification page. I am a Adober CS5.5 Design Premium subscriber. Keen to know costings before I learn how to do all this. Cheers

it depends on the adobe store website and may be a legal issue too, because
you don't buy software but a licence here (in fact, sth. like a serial
number)
(mobil gesendet)
Am 15.10.2011 09:07 schrieb "JeroenVink" <[email protected]>:
Re: Buy License for single edition....newbie question created by
JeroenVink <http://forums.adobe.com/people/JeroenVink> in *Digital
Publishing Suite* - View the full discussion<http://forums.adobe.com/message/3972473#3972473>

Can not sign into the Store, get "make sure network connection is active and try again

Help, can not sign into the Apple Store; get "make sure your network connection is active and try again"?

Hello Rainman66,
If you are having trouble connecting to the iTunes Store, follow the information specific to Windows XP in the troubleshooting article below:
iTunes: Advanced iTunes Store troubleshooting - Apple Support
https://support.apple.com/en-us/HT203361
I hope this information helps ....
- Judy

I can't log into iMessage; I get the message "Unable to verify email because it is already in use".

I have iOS5 installed on my iPad and iPhone. I can't log into iMessage on my iPad as I get the message "Unable to verify email because it is already in use". Can anyone help me solve this?

I've found the answer to this (at least for me)!
The problem is I have 2 AppleIDs. One from before MobileMe which I use to make iTunes purchases (which is linked to my @me.com email) and the second is my MobileMe email address used for MobileMe syncing.
Each AppleID has to be linked to a separate email address. Because my iTunes Apple ID is linked and verified to my @me.com address. My @me.com AppleID address can't be verified.....quite confusing at first but starts to make sense once you get your head around it!
See this thread for futher explanation: https://discussions.apple.com/message/16414211#16414211

Can't get into folders in other apps for finder

White using mail or photoshop or safari or any other program, when I try to open a file or save a file in a certain folder I cant get into anything. The directories are there but I cant click into them. This is super annoying cause everything i wanna open a file in photoshop i gotta open up finder first then drag and drop into photoshop instead of just openning the files straight from photoshop (this is the same for pages and itunes and other mac programs)

It's possible that something glitched during the upgrade.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Tools menu > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

Can't get into support to get license for student edition

Similar Messages

Maybe you are looking for