Can't get into talk talk email account in Mozilla, you have undefined new mails in your inbox message. No problem with Internet Explorer though

I've been using the Firefox browser for nearly a year now but for the past three days I can't open my tiscali email account via Firefox. The message "you have undefined new mails in your inbox" comes up. Talk Talk technical help says there is a problem with Firefox and advised me to use Internet Explorer. I can get into my account through Explorer but would much prefer to use Firefox so please help me out.

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 ''if'' you set the browser to ''lie'' to TalkTalk mail by saying that you are still using version 3.6.
You can find the instructions for that in a post on the TalkTalk forums: [http://www.talktalk.co.uk/forums/showthread.php?t=185113#post2452787 Firefox 4 & TalkTalk webmail - Forums].
Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.
Does it work?

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    In Firefox Talktalk mail shows "You have undefined new mails in your inbox" and I can't access my in box - OK if i'm in Internet Explorer.

    Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 ''if'' you set the browser to ''lie'' to TalkTalk mail by saying that you are still using version 3.6.
    You can find the instructions for that in a post on the TalkTalk forums: [http://www.talktalk.co.uk/forums/showthread.php?t=185113#post2452787 Firefox 4 & TalkTalk webmail - Forums].
    Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.
    Does it work?

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    It thinks there is no information there! If I revert to 3.6 how long will security be maintained. At the moment I am opening Mozilla for web browsing but IE for my email account. I am not very PC literate so need simple answers.

    Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 ''if'' you set the browser to ''lie'' to TalkTalk mail by saying that you are still using version 3.6.
    You can find the instructions for that in a post on the TalkTalk forums: [http://www.talktalk.co.uk/forums/showthread.php?t=185113#post2452787 Firefox 4 & TalkTalk webmail - Forums].
    Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.
    Does it work?

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