Can't get Iphone to pair in Lexus 400h

I've tried everything to get the Bluetooth to pair with my built in car bluetooth, but nothing works. Does anyone have any ideas? My wife's phones have always paired without a problem...

I had to have my car switched to HFP by the workshop. The process then to pair was a pain, I have to initiate from the phone not the car otherwise the pairing does not happen. There were specific instructions for the iphone and the blackberry on getting the pairing to work whereas other phones seemed to do it automatically. Took me a few goes to work it out and now all paired properly.

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