Can't get iPod Classic to do anything!

My iPod classic has always seemed to struggle with connecting to my computer/iTunes but I usually put that down to it being the computers fault. Occasionally my iPod would freeze up and the only way I knew how to fix it was to let it drain it's battery and then once recharged it would again. Just now it frooze again so I let the battery die out, but now when I'm trying to charge it or connect it to the computer, I'm just getting an error saying "www.apple.com/support/ipod" with a picture of a red cross. I tried looking on the help site but can't find anything to help me.
Can anyone help me? Why is it coming up with an error? Why does it keep freezing up? Why won't my computer or iTunes recognise it?
(Also the entire back of the iPod is blank so I can't use the serial number to request help from Apple!)

iPod Displays a Red "X" Icon http://support.apple.com/kb/ts1463. in the past this is not only the hard drive but also the logic board.

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