Can't get ipod shuffle to synch with pc

Hi I am a new user and very virginal when it comes to technical stuff!!!! I have attached my iPod shuffle using the usb to the laptop but i keep getting a message that says i need to either load the cd or download ipod download updater from the apple website. I have done this but to no avail. My ipod will not synch with my pc. any clues on how to get started. Not only am i virginal but i am now frustrated!!!! Please help!!!!!

After you downloaded the itunes program, have you open up itunes by double clicking on the shortcut on your desktop? If you have, has the program opened up. Althought you have downloaded the program, it may not yet be installed in your computer, and you have to go thru that process to actually have it work on your computer. If you have gone thru this process, what happenens when you have opened up itunes, and then you connect you ipod?

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Can't get ipod shuffle to synch with pc

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