Can't get iTunes to authorize on my new 24" iMac!

I have a load of purchased music which is now useless to me and money down the rat-hole! I have tried all day to get iTunes to authorize my new computer and it sits there with the progress bar animated for over an hour with no progress. Once in awhile I get an alert saying that the network connection has been lost (it hasn't been lost at all!) I can log into the iTunes store, but I still can't get authorization.
Any solution to this?
Griff

Hi Colinnaylor,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Cheers,
Judy

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Can't get iTunes to authorise on my new imac

Hi, I have just taken delivery of new iMac and previously had a HP laptop.
iTunes worked fine on laptop and had my music collection but I can't get iMac to authorise on iTunes.

Hi Colinnaylor,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
iTunes Store: About authorization and deauthorization
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http://support.apple.com/kb/HT5649
Cheers,
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How can I get iTunes library to display the new names and organisation of tracks and albums (ie files and folders) that I have renamed and reorganised (using Windows Explorer) having previously imported them using iTunes?
(Even when I relocate "lost" tracks in iTunes (using the drop down menu facility to view in Windows explorer), although iTunes will then play the track, and knows where to find it, it refuses to display the track with its correct (new) name, or show it the correct (new) album. That means I have lots of things called "Untitled" and "Track 01" etc, all of which have actually been renamed, but iTunes does not seem to have the capability to recognise the changes and update its library listing. Another example - a Tchaikovsky CD with 3 major works in 13 tracks insists on displaying in iTunes as 13 tracks in one album, despite the fact that I have reorganised the tracks into 3 albums - two being Swan Lake and The Nutcracker - and renamed the individual tracks to a more useable format.)

Thanks for your replies ckuan
I agree with Tgod that your first solution does not work. It appears unpredictable whether the old or new file names are listed when you drag the folders into iTunes from Windows Explorer. The folder structure is completely missing. I reckon if you have to muck around spending days/weeks/months finding out how to fix links to a secret meta-file (obviously designed by some deep-cover microsoft worm working in the Apple!), then it's pretty obvious that almost any alternate way of doing this would be better. Bye bye iTunes!!
Incidentally, I tried several other things that (if the software was designed intuitively) should work, but give disastrous results:
1) when deleting the library listing in iTunes, it gives you two options - one is to remove the listings to the Recycler. Be aware that IF you select that option, it removes not only your library listing, but also your ACTUAL MUSIC FILES to the Recycler. Moreover, it does NOT remove the insidious secret meta-file that is what apparently keeps rewriting old names over your carefully renamed file names, and keeps totally ignoring your carefully designed folder (album) structure. OK - not a complete disaster, as I realised and went hunting through the chaos in the Recycler to recover all my files. No thanks to the genius who designed this brilliant feature!
2) after deleting the library listing in iTunes, I attempted to import just the folders that I wanted. iTunes refused to allow me to do that, and proceeded to try to import every frigging music file it could find on my whole hard drive, in apparently random fashion into the library. Whoever thought up that doozy either never ever tried to use or market test it, or has modified their mind rather too many times with artificial substances so their brain is like muesli chop suey.
3) oh why go on, it's too depressing ...

How can I get iTunes to display the tracks from a CD in their original (album) order?

To be absolutely honest, I don't really understand what this box is for, so I shall just use it to repeat and expand on my question. (I have already sent a "Feedback" comment on the same topic).
How can I get iTunes to display the tracks from a CD in their original (album) order?
It seems to me that there is something very basic wrong with the way iTunes handles CD Tracks.
Professionally produced CD tracks are seldom if ever in a randomised order. Why then does iTunes seem unable to display the tracks in the order they appear on the original CD source - whether from a personally owned CD or from a download from the iTunes Store?
Some music demands a specific, non-alphabetic sequence in order to make sense. Why does it seem that iTunes only offers Alphabetic, or reverse alphabetic order - both of which make a nonsense of the original, often intended order of tracks?
Why not replace the so-called "cover-art" in the bottom left hand corner if the iTunes window - which, while it may look attractive to some, gives the barest of information concerning the original disc, with a list of the original CD tracks in their original order, so that the user can easily reestablish the order in which they should be played.
As I would expect legibility might be a problem with doing this, why could not the original contents, (in their original order), at least, be displayed when the "cover art" is double clicked-on - the result of which at present gives me an enlarged version of the "Cover Art". While on the subject of the contents of the source disc, what about all the album notes which someone takes trouble to write in order to increase the appreciation of the music on the CD and the listener's general background knowledge of the artists involved. Such notes, it seems to me, have considerable intrinsic value in their own account. I would, I think, normally be prepared to buy such "Sleeve notes" - so long as a "taster" was supplied (as it is for the music) - for something like the cost of a single 'Tune" on iTunes.
These two aspects let Apple iTunes down enormously, in my opinion. I think that by chopping even quite protracted sequences of music up into bits does no one any favours - except perhaps Apple's already quite substantial bank balance. People have to be aware that two and a half, to three and a half minutes is a very short time to develop a piece of worthwhile music, and that there are many, many composers, not all of whom are alive today who have written music that huge masses of mankind value for the enrichment of their lives and the human condition in general.
Please make the viewing of iTunes tracks in their correct order by default possible. By all means have the alphabetical variations available as offering a different approach to the music, but not the sole approach to it - PLEASE.
Frustratedly yours
Alan Whitaker
PS I work at my old 24" iMac Intel Core 2 machine which runs OS "Tiger" - because it is more beautiful to look at, the screen is more pleasant to work on, and because, in some ways it is more capable (it will run FreeHand MX without needing a "patch"), than my more recent 21.5" which runs "Snow Leopard". (I don't find it that much slower, either).

Dear Mike
Thanks for the support. I am utterly amazed that after all the hype about how good iTunes is that it cannot play a downloaded CD in the correct order, and that what that order should be is not available directly from within one's own iTunes installation. (I know that one can go back to the iTunes Store to check what the order should be, but having downloaded the tracks surely iTunes is clever enough to retrieve this important information.
My iTunes to differ from yours in that I have also noticed that it seems unable to download copies of my "talking books" in the correct order either. But in my case it downloads them - from a CD - in order, but with the first track downloaded first - so that it appears at the bottom of the column of tracks so that it would get played last! (At least this is, while being inexplicable, a relatively "logical" bit of blundering and because of this is relatively easy to put right!).
I like many genres of music, some of which are not really programmed except perhaps by the artist performing them. I know that Frank Sinatra was very careful to programme his album songs to obtain a particular effect and in relation to the keys of the music. iTunes presumes to know better.
Film scores may be totally randomly put together, in some cases, but in others the order is vital to one's appreciation of the music as a whole and how it relates to the plot of the film.
In symphonic music most works are divided into sections and are conceived by the composer that way. Some individual sections may gain a life of their own if played separately, but they are never complete in the sense that the composer envisaged them without being placed in their proper context.
Opera and probably most choral music too, is similar except that the words may well become meaningless if the order is changed at the whim of a piece of ill-written computer code, while ballet music has to be heard totally within its sequential context or it becomes meaningless.
Finally, I would venture that iTunes, by jumbling up the order of the tracks as recorded on a CD, does an immense disservice, not only to the music on a particular CD, but to music in general, by expressing everything in terms of "Songs" - which it seems to interpret as stand-alone items of between 2 and 4 minutes whatever the genre. Even the way the iTunes publicity speaks of how many "songs" it can store instead of how many minutes or hours of recorded sound. This has to be another brick in the wall of "dumming-down" of people's expectations, and the shortening of their attention spans.
I don't know about anyone else, but I feel betrayed by Apple over this. Perhaps the look, feel and general presentation of an item are not the most desirable features of a consumer product. Maybe it should be judged more on it fitness for the purpose for which it was sold. There is one other possibility - that Apple are trying to redefine "Music" - and that everything that lasts longer than about 3.5 minutes or is in the form of what could for want of a better term be called symphonic in the broadest sense is something else - not "Music" within Apple's new definition, at all!
Well that's off my chest! now I can get down to creating some sort of order in my iTunes Libraries, knowing that I have to reconsult all the sources in order to confirm the source playing order.
Anyway thanks again. At least I know that it is not just me
alanfromthatcham

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Can't get iTunes to authorize on my new 24" iMac!

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