Can't get itunes to load

I was downloading music into my itunes and realised that it was going into my C drive. I therefore cut all the music folders and pasted them into my D drive, I continued to download music and all was fine. I then closed my computer last night and this morning when I try to open itunes it says 'The folder"iTunes" cannot be found or created, and is required. The default location for this folder is inside the "music" folder'.
I have since moved all the folders back to C drive and uninstalled and re installed itunes thinking this would help. It hasnt.
In the music folder I have the itunes folder containing itunes library genius.itdb, about itunes and itunes short cut,
I have the itunes library genius.itdb folder which is empty
I have about Itunes short cut and the itunes short cut
and finally the itunes setup.
I have no idea what to do so please can someone help me please. I have also tried to restore the comp to before I installed itunes but it keeps coming up with an error.
Can someone please either tell me how to get around this or how to delete everything and go back to factory settings as I have nothing important saved on the hard disk.
Thanks to anyone who can help
Mark

Change Win Explorer to not hide file extensions. Find the file named iTunesLibrary.itl.
For Microsoft Windows XP and 2000 the it is stored in:
c:\Documents and Settings\[your username]\My Documents\My Music\iTunes\
For Microsoft Windows Vista the it is stored in:
c:\Users\[your username]\Music\iTunes
Press *and hold* the shift key while starting itunes, and browse to that ITL file you found.

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