Can't get iTunes to recognise / transfer songs to replacement iPod

I sent my problematic 60GB Photo iPod back to Apple and they replaced it with a new one, which arrived yesterday.
However when I placed the new iPod into the docking cradle, it just sits there - even though the battery is charging, iTues is not recognising the new iPod or transferring the music to it.
I have tried to do this a number of times without success, and would be very grateful for any support in getting it sorted out.
Many thanks.
Dell Dimesion XPS 1000 Windows XP Pro
Dell Dimesion XPS 1000 Windows XP Pro

Hope the following helps
http://discussions.apple.com/thread.jspa?messageID=2001071#2001071

Similar Messages

I have downloaded some songs from Soundcloud and i have the 'waiting' iCloud Icon. How can i get iTunes to recognise the songs as i can do anything with the songs i.e.: put into a playlist?

Hi
I have downloaded 6 songs from Soundcloud.
iCloud doesn't recognise them and i have the 'Waiting' iCloud symbol.
How can i change those icons as i can't put any of the songs into a playlist?

Sounds like you are trying to manually delete content from your device via iTunes. If so, you'll want to make sure your iPod is set up for manual management by enabling the Manually manage music option from under the iPod's Summary tab in iTunes.
B-rock

IPhone **** cannot be used because it requires iTunes version 10.6.3 or later - I get this error message yet I have 10.6.4, how can I get itunes to recognise my phone?

The iPhone **** cannot be used because it requires iTunes version 10.6.3 or later - I get this error message yet I have 10.6.4, how can I get itunes to recognise my phone

You must be referring to OS X 10.6.4, because there is no iTunes version 10.6.4. You can download iTunes 10.6.3 here:
http://support.apple.com/kb/DL1575
Any reason why you have not updated to OS X 10.6.8? If you did, you could then run iTunes 11.0.1.

How can I get iTunes to recognise 2 different iPads?

Just bought a new iPad2 but when I connect to iTunes, it thinks it's another iPad we have in the family (we share the usic library). How can I get iTunes to realise it's a different device?

That is one of the most bizarre things that I have seen reported, but nothing is impossible.
Quit iTunes, restart your computer, reboot your iPad and then connect it again.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

If I have an ipod touch and an itunes account, can i get a shuffle and transfer songs i have onto it?

If I have a Mac computer and have an itunes account, can I download songs onto an iPod shuffle if I already have an iPod touch? If so, how do I do that? I'd like to get an iPod shuffle for when I work out. Thanks for your help!

Yes.
Connect the shuffle to your Mac, launch iTunes.
From the iTunes menu bar click File > Sync iPod
If the music stored on the iPod touch you will need to transfer iTunes purchases to the Mac first then sync the shuffle.
iOS: How to transfer or sync content to your computer

Can't get iTunes to recognise my iPhone 5S on iMac

Since I upgraded to Yosemite on my iMac and OS 8.1 on my iPhone 5S, I can't get my iPhone to connect through iTunes using my iMac. It just comes up with a message saying that iTunes can't connect to this device. Also every time I connect my iPhone, iPhoto springs into life, asks to import photos from my iPhone 5S but then freezes on "loading...." and nothing else happens.
I have successfully managed to connect my iPhone to my MacBook Pro since all the upgrades, so this seems to be an iMac specific issue.
Pity 'cos otherwise it was all going so well........

Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538
Mac: http://support.apple.com/kb/ts1591

Can't get iTunes to sync from hp laptop to iPod shuffle. What am I doing wrong?

I have iTunes on an HP laptop and I can't get songs moved from iTunes to the shuffle. If I open the shuffle on the laptop, it seems the songs are on it, but if I go to listen to the new music, they're not there. Can't figure out what I'm doing wrong. Help.

Hey there web300!
You are looking in the right place for all that information! You do need to be completely logged on (at the top right) in order to see all the values.
If you are not getting the best signal, you can also change the security type under Wifi settings and Security. Various types can work better with certain computers. Do not make it an open network however.
What zip code are you in that this is happening? Is it only indoors? Let us know and we can take a look on the network side.
Thanks!
MichelleG_VZW
Please follow us on Twitter @vzwsupport

How can I get iTunes Match to download songs on new iphone5s?

Hi, I just exchanged the iphone4 for for the iphone 5s. For five days now it says 'Loading iTunes Match' on the display of the new phone when I go to 'Music'. Same thing for photographs. What can I do?
So far I've checked that all the right things are enabled, but I'm wondering if I've missed something. It worked more or less fine on the iphone 4. I went through similar topics on this notice board and tried the solution of deleting the old iphone from the list of devices.
It won't update to 7.0.3 because it says something about the iPhone having to restore from the iCloud backup...
The only thing that's out of the ordinary with my account, is that the apple shop originally set me up with a second itunes account for icloud when 'me' got discontinued. Does this matter? I never had issues like this with the iphone 4.
I hope someone can help! I work with both music and photographs! If all else fails, I am willing to stop using iclouds...
Please let me know if you had the same issues and found a solution!! Thanks! rheia@

I just decided to not heed the warning about loosing data if I updated to 7.0.3 before the iPhone was finished restoring from the iCloud back up and it worked!! I'm getting my songs now! It's downloading my music! :-) Don't know about the photos yet, but I guess I'll find out.

How can I get iTunes to recognise my iPod?

Here's the story:
The Pod is in disk mode; it shows up in My Computer but not in iTunes. I followed the steps on the site-- i restarted Ipod Service, reinstalled iTunes, and still no luck.
A little while ago, I tried to restore my Pod, but the restore process went on for days before I finally said forget it and exited itunes and disconnected the pod, only to find it hadn't been restoring at all and all my info was still on the pod.
anyway, can anyone help me?
dell Windows XP

Thanks, but:
- I killed itunes, podservice, helper, etc. ran itunes, still didn't recognise pod.
- I only have one computer. (But I will try it on my friend's next time I get a chance.)
- 06-28 updater just says that it's no longer supported and I must use itunes 7.0.
Any other tips? Your help is greatly appreciated.

My ipod touch is recognised as a camera when plugged into itunes. How can I get itunes to recognise my ipod and my ipad please.

My computer in itunes is not recognising my ipod touch or my ipad. It comes up as ing it as a camera. Can anyone help in very simple language please.

Start here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
There is no simple solution since there are various causes.

How can I get iTunes to convert my songs to MP3's again and not this AAC version. I need them in MP3's for my spicing software.

I use a spicing program that does not support iTunes. I need to be able to convert my songs to MP3's. I was able to do that from my old laptop but now that I have a new one and everything is converted to the new one I noticed that the MP3 is not on there it is now AAC. Does anyone know how to convert to MP3's now? I am in the same version of iTunes but it is not the same. ODD and FUSTRATING!!

Change the default encoder to MP3. iTunes will then give you the option to convert any unprotected file in your library to MP3; this won't work with very old iTunes Store purchases.
(62722)

I can't get iTunes to recognise my change of email address - what do I have to do?

I changed my email address and changed my Apple ID and pass word but iTunes still comes up with the old one and I can't access it - and I can't find a link on the apple website - and there is no email address to contact them - have I just argot to forget about iTunes completely?
Thank you for any hello and advice.

Thank you found the answer!

I have 2 itunes accounts - one work a/c and one home a/c, but when i sign in at home only my home songs appear even if I sign in my work a/c. I have authorised both computers to show both a/cs. How can I get my work a/c songs to appear at home?

I have 2 itunes a/cs one at work and one at home. Both computers are authorised for the 2 a/cs, but I can;t get my work a/c songs to show on my home computer, even though I sign in my work a/c, and I can't get my home songs to show up on the work computer even though I sign in my home a/c. V. frustrating!

Hi,
You will have to manually copy your music. Get a pen-drive big enough to accommodate all your music. And follow these steps:
1. Create a new folder on the pen-drive.
2. Copy the music from your work computer to the folder you just created. It's in (yourhomefolder)>Music>iTunes>iTunes Media>Music if you're using a Mac, or in C:\Users\(yourusername)\Music\iTunes\iTunes Media\Music if you're using Windows.
3. Now on your home computer quit iTunes, and copy your music from work to the "Automatically Add to iTunes" folder in (yourhomefolder)>Music>iTunes>iTunes Media.
4. Start iTunes. It will automatically start to process the files and move them to the appropriate place.
Repeat these steps with your music from home on your work computer. Also I suggest to use only one iTunes account if possible.
Hope it helps
Regards,
Gábor

How can I get itunes on my i pad to play single songs in a playlist without stopping it manually?

How can I get itunes on my i pad to play single songs in a playlist without stopping it manually?

To turn on the check marks on, say, 150 consecutive songs in a list, do the following:
Click on the first song in the list.
Scroll to the last (150th) song in the list.
Hold the shift key down while clicking the last song in the list.
All 150 songs will then be highlighted. Click the check box in one of the 150 songs and all songs will exhibit the same behavior.

My old computer had itunes and downloaded songs that I put on my ipod. My old computer got replaced years ago without saving hard drive info or passwords and my iPod burnt out and will not activate. How can I get access to my old songs on new computer.

My old computer had itunes and downloaded songs that I put on my ipod. Well, my old computer got replaced years ago without saving hard drive info or passwords and my iPod burnt out years ago and will not activate. I now have a new computer and iPod and I have an iTunes account on my iPhone5. How can I get access to my old songs on new computer? Are they lost for good? I have no info about my old computer and old account.

Downloading past purchases from the App Store ... - Support - Apple

Can't get iTunes to recognise / transfer songs to replacement iPod

Similar Messages

Maybe you are looking for