Can't get iTunes to work with 2 User Accounts

I've tried to find my specific problem on previous threads but it seems that each situation is just a little different. I have two user accounts on my family shared Windows XP Home edition PC. Last week I installed my son's iPod/iTunes using the install disc. I changed the default to C:\documents and settings\user1\My Documents. Life was good. Then I got an iPod of my own. I followed the same install as above only changed the path to user2's account. I went to iTunes and everything was working just fine for user2. The next time user1 tried to access iTunes on his desktop under his Windows user account, he said it just kept searching. (Windows error message with flashlight) He decided to pop the install disc in and see what happens. (yikes!) He took all of the defaults and left both users with nothing working. Infact at that point iTunes was still on the user desktops but only pages and pages of HTML code would display if you tried to launch iTunes. I deleted all traces of itunes and iPod I could locate and went through the same reinstall process as before. I was able to locate user 2's libary and everything worked fine. (That's mine) Poor user1,(my son) we can't get anything installed to his user. The install disk recognizes only my installation and wants to remove everything first. I;ve done that a few times and still can only get user 2 working but not both.

hi Mommatron!
just checking on something. have you ever had any error messages at any stage of proceedings?
b in particular,
have you ever had an 0x80040707?
love, b

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