Can't get iTunes to work!

Hello
My iTunes does not want to open at all on my laptop. Also, my iPod is not being recognized on my laptop, but is recognized on my desktop (Dell Inspiron 4700). HELP!!

hiya!
a few questions before proceeding.
are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
or are you getting no error messages whatsoever when you try to launch itunes?
if you're getting no error messages whatsoever, do you just see the wee hourglass for a few seconds, and then nothing? if so, do you also have Norton Internet Security 2005 installed on that PC?
or are you seeing a brief "flash" of the itunes license screen (and then nothing)? if so, do you also see similar behavior when you try to launch your QuickTime?
love, b

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just checking on something. have you ever had any error messages at any stage of proceedings?
b in particular,
have you ever had an 0x80040707?
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Welcome To Discussions shelieisme!
You have posted your inquiry, in the Discussions Forum, that is intended for discourse about the use of Apple Discussions.
You will get more focused attention to your issue, if you select a more appropriate location from this page Discussions Forum Home.
For example,
From the Forum Home Page, select the Category iTunes.
Then choose the Forum Using iTunes for Windows.
On Forum pages, there is an option to Post New Topic.
Good Luck!
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http://support.apple.com/kb/HT1923
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hi E G!
Itunes has encountered a problem and needs to close.We are sorry for the inconvenience."
the first thing that we check for with one of these is a broken quicktime. see:
b noir, "Windows: Install and Launching of iTunes 5" #1, 02:52pm Oct 3, 2005 CDT
keep us posted.
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Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Sony Corporation VGN-FJ290P
iTunes 7.2.0.34
Current user is an administrator.
Network Adapter Information
Adapter Name: {A14CE29B-9CC4-4E56-9480-C5DC993F3D9C}
Description: Wireless PC Card - Packet Scheduler Miniport
IP Address: 192.168.1.97
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Thu Oct 02 02:49:18 2008
Lease Expires: Fri Oct 03 02:49:18 2008
DNS Servers: 192.168.1.254
Adapter Name: {D91F4ABB-2D94-4E6C-BBA3-3DC66ABAFA9E}
Description: Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Sat Oct 20 20:20:30 2007
Lease Expires: Sun Oct 21 20:20:30 2007
DNS Servers:
Adapter Name: {09766946-1DC7-4961-9927-CB91696702FF}
Description: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Wed Oct 24 15:02:12 2007
Lease Expires: Thu Oct 25 15:02:12 2007
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection was refused.
Connection attempt to iTunes Store was unsuccessful.
The network connection was refused.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection was refused.

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Welcome To Discussions shelieisme!
You have posted your inquiry, in the Discussions Forum, that is intended for discourse about the use of Apple Discussions.
You will get more focused attention to your issue, if you select a more appropriate location from this page Discussions Forum Home.
For example,
From the Forum Home Page, select the Category iTunes.
Then choose the Forum Using iTunes for Windows.
On Forum pages, there is an option to Post New Topic.
Good Luck!
ali b

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