Can't Get January Software Upgrades

Ok so I just bought this iPod Touch from my cousin a few days ago. I wanted to get the software upgrades but I don't know how.
I went to http://www.apple.com/ipodtouch/ and clicked on the icon on the bottom left that states "Have an iPod Touch without the new software? Five new applications for just $19.99. Get the January Software Upgrade."
It then opened up my iTunes and went to some iPod touch January Software Upgrade page.
There is no "Buy Now" button just a button on the bottom right saying "OK" but it doesn't do anything...
I have the latest iTunes and software version 1.1.4
someone help please...
Message was edited by: Santi78342

Hi Santi78342m
You're using the wrong link. Use [this one|http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=271872604 &s=143441].
Hope this helps!
!http://signatures.mylivesignature.com/54486/122/A57996D55BE7ABB4A67DE686D381A27 4.png!

Similar Messages

CAN'T DOWNLOAD JANUARY SOFTWARE UPGRADE!!

hey so ok this is what's happening.
before we start YES I have updated to both ipod touch software 1.1.3. AND to itunes 7.6!
I plug in my iPod, open iTunes, and go to the iTunes store. I click on the "January software upgrade" link on the store's homepage, and it takes me to a white page with pictures of iPod touch, descriptions of the new apps and features, icons for them, and a list of system requirements. A message in red text says "Connect iPod touch and click 'check for updates' before installing the January software upgrade". Umm but I already did! Also, at the bottom of the page of the left and right sides of the page are buttons saying "no thanks" and "remind me later" respectively.
There is no option anywhere on the page to purchase the upgrade. What gives?

I seem to be having the same problem as others. I have purchased the software but cannot get any further. It will not appear in the purchased box under store. I have spoken to Apple and they were no help whatsoever. I am getting really hacked off. Would you walk into a shop buy something and then be told sorry you cannot have it, email us and tell us what your problem is. MY PROBLEM IS I HAVE PURCHASED SOMETHING AND I CANNOT HAVE IT.......... CAN ANYONE HELP

Restored iPod, can't get january software update

I had to restore my ipod to make it sync with another computer and now I can't get the software update I freakin bought. I have tried everything under iPod Touch on the support pages. I have everything right and it just won't let me get it. This computer I bought the update on has had the OS reinstalled on it since then.

I've got the same problem. My touch came w/ 1.1.3. I up'd to 1.1.4, and purchased the January app update when it came out.
I wanted to wipe my iPod of personal information (going to sell it). I read on here that doing the settings:erase doesn't remove all information (wifi, iTunes purchase). Tried it, verified that post was correct (I could still attach to my encrypted wifi). So I went looking for a total reset instructions.
Found Apple's webpage on how to do it, and then how to install, verify or reinstall the January update: http://support.apple.com/kb/HT1376
So I factory-reset it, then followed the instructions to reapply the update. It's not working for me. I can sync music, videos, etc to it. I see the correct software version and serial number when I click on it in iTunes. Just no new apps on it.
I've performed the reset/sync ordeal a few times now. Tried setting it to manual, just to see if that might do the trick. Or toggling to non-manual afterward.
Still no luck

Impossible to get January Software Upgrade?

Is it really impossible to get the January Software Upgrade if I don't reside in a country with an iTunes store?

Hi Firewhisky,
Actually it is. Sorry!
However, if you have any friend that resides in one of those countries, and you visit him, I think it would be a great chance to get it on your iPod!
Hope this helps!
!http://signatures.mylivesignature.com/54486/122/A57996D55BE7ABB4A67DE686D381A27 4.png!

Cannot Get January Software Upgrade To Install

I am unable to install the January Software upgrade on my iPod Touch. I have have reset it multiple times, and tried all of the troubleshooting tips I could find on here.
The error I get is:
"iTunes could not install the iPod touch Software Upgrade on the iPod because an unknown error occured (0xE8000001)."

The update is stored in the user folder of the user you are logged into your computer as. If you create a new user on your computer you will need to move the update from the old user account to the new user account in the correct location. It is stored at (username)/Library/iTunes/Mobile Applications. Create this folder structure in the new user account on your computer, and move the ipod touch app pack to the new user account. Make sure you check permissions on the file after you move it to be sure that read and write privileges are set for the new user. Also be sure you do not have the ipod set to manually sync.

I bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

i bought the macbook pro few months ago can i get the lion upgrade for free as a part of my software support?

They announced it; sorry, no free Lion:
"The Mac OS X Lion Up-To-Date upgrade is available at no additional charge via the Mac App Store to all customers who purchased a qualifying new Mac system from Apple or an Apple Authorized Reseller on or after June 6, 2011. Users must request their Up-To-Date upgrade within 30 days of purchase of their Mac computer. Customers who purchase a qualifying Mac between June 6, 2011 and the date when Lion is available in the Mac App Store will have 30 days from Lion’s official release date to make a request."

Can I purchase the January software upgrade with an iTunes gift card?

Hey guys,
I have an iTunes account, but do not have a credit card on file. I have always just used gift cards to buy music. My question is: Can I use a $20 gift card to purchase the January software upgrade for the iPod touch?
Thanks!

Hey!
Yeah so long as your credit is monetary and not songs in your iTMS account then you should be fine.
I used up the remainder of a £25 gift card to purchase my update.
Cheers,
John

Can I get a free upgrade from photoshop elements 11 to the 13? I have 11 and my laptop is 64 bit. registered software bought aug 2013

Can I get a free upgrade from photoshop elements 11 to the 13? I have 11 and my laptop is 64 bit. registered software bought aug 2013

There is no free upgrade. You have to buy it.
Mylenium

Cannot download the January Software upgrade

Frustrating....i click on the January software upgrade, yes iTunes and iPod Touch are the latest, it takes me to the page where you click ok, that gets me to the store, and yes I have an account, and then i click on the JSU, and it brings me back to the OK page, anyone any suggestions as to how I can get this upgrade to my iPod Touch? thanks, e_moma

I got exactly the same problem :
I go to the itunes store, click on the "January update" button --> it leads me to the presentation page of the update, with only a "ok" button at the bottom --> I click on it, and it brings me back to the itunes store... that's all... And I can try again and again, it's a very beautiful infernal loop :-D
I precise that itunes is 7.6, iPod touch is 1.1.3
I register my iPod few days ago when I bought it, so I cannot do it again (or I do not know how to do...)
Does anybody have a solution ?

Upgrading to 1.1.4 and losing January Software Upgrade

Hi,
I've just upgraded my 16GB iTouch to 1.1.4
Unfortunately, when I did, it lost the January Software Upgrade.
I not longer have the laptop that I used to install the Software update, so I don't have my own copy of "iPod touch App Pack 4A93.ipa".
I tried to use my friends copy of the file, but it's not letting me install it.
I keep getting "The iPod touch Software Upgrade was not installed on this iPod "iTouch" because you are not authorized for it on this computer"
I've verified that I'm logged in with my apple ID, but I think the ipa file is tied to my friends account.
Is there any way that I can download a new ipa file for my account? or is there anything else that I'm missing?
I've no way of getting the computer back.
missing my mail already
thanks,
Stephen.

perhaps the only way you will be able to get it back now is to send an email to apple support explaining your situation. i would also check your purchase history and provide them with the order number from when you purchased the upgrade. i am pretty sure they will allow you to have it again. they will put it in your account and you will have to click the "check for purchases" option in itunes to download it.

Can't get the software to work with Audigy 2

Hi, I have had my Audigy 2 ZS going on a year now and haven't had any problems. I recently made a clean install of Windows XP and upgraded to SP2 and all that. Now, I can get sound out of the card but can't get the software to work at all; cannot get the volume slider bar to appear when I click the icon (it appears in the task bar though and I get a small gray square where the slider should appear), the surround mixer does not show when I double click the volume icon, EAX conxole is a no go, get an empty error box when I try to start the Equaliser.
I have tried everything from simple re-install to clean sweep to praying to the pagan gods. I have alsoo tried updating the drivers of course.
I run XP on an Intel MoBo (on-boeard sound deactivated), 52RAM, ATI 9700 ALL-IN-WONDER.
DOES THE CREATIVE SOFTWARE DEPEND ON ANY WEIRD LITTLE WINDOWS SERVICE OR SETTING THAT I MIGHT HAVE CHANGED DURING SETUP?
This is quite infuriating as any idea I come up with takes up a lot of time in installation, uninstallation and clean up. It worked before, why not now?
Thanks in advance. dentore

Ok I got it to work. This is the reply I got from Creative but I didn't remove the program from the add/remove option on the PC b/c that didn't work at first. I inserted the installation CD and remove it from that wizard. Rebooted and the PC found new hardware. I then installed the driver and software from the CD and now it works.
For Mediasource. It appears something was corrupted in Mediasource or there is a conflict within the system.Please uninstall all software and drivers for the soundcard, from add/remove programs. Once this is done, shut down the system and changePCI slots for the soundcard, then turn the system back on, cancel the found new hardware wizard, disable all background applications (especially virus scanner, firewall, and any other background applications running in the bottom right hand corner of the system), andthen perform a full reinstallation of the drivers and software from the soundcard installation cd.
CAT I hope you fix your sound card. Good luck.

January Software Upgrade - Availability outside the iTunes Store countries

I have (an iPod Touch) model number that should receive a free January Software Upgrade as stated in the Apple Price Protection Policy.
Mention that it was bought in the European Union, France, while I was on vacation. However I don't see an option to upgrade in iTunes without being asked for an iTunes Store country credit card. I currently reside in Romania(which is also part of the E.U.).
I searched the support pages and I didn't a Apple customer support email address to send my complaint to.
How can I receive the upgrade? Is this upgrade limited to ITNS countries?

I had thought not, but I tried last week after a discussion with someone from Apple (Asia Pacific). I had earlier bought the QuickTime Pro licence but that was with help, so I registered at the Hong Kong online store and bought the licence for Aperture 2. As for hardware, as far as I am aware, No.
For me as well, the country I am in does not have an Apple online store (or an Apple store come to that) and the distribution system is somewhat different. Those who wish to be "in the loop" use a franchise system -- iStudio and iBeat.
I would hope that the Apps Store would take a different route. Some friends here do have credit cards issued in other (acceptable) countries and they are able to buy from iTunes stores. I have been here so long that all my credit cards are Thai issued -- fine when I go to San Francisco or London; fine with the online Apple shop; fine with music purchases from a number of sources in the US; but not for iTMS. I can sort of accept restrictions on the music and videos (try the BBC for tight-a** behaviour), but the iPod touch software burns.

Purchasing iPod Touch January Software Upgrade help

Alright, I'm trying to get the software upgrade for my iPod Touch 1.1.4. The screen tells me that if my iPod is connected to disconnect and reconnect after that I go to the bottom of the page and click okay and it just sends me to the iTunes Store main page. I've tried clicking okay then disconnecting and bringing up the page but nothing seems to let me purchase the software upgrade. Any help is appreciated.

I am encountering exactly the same thing. I had the upgrade and when using Notes the program locked up and returned to the iPod Touch desktop. Notes was now unusable. So I reset the iPod, installed 1.1.4, reinstalled iTunes. Tried everything a few times and kept getting the same pattern, from the web site to the iTunes January update page, then from there back to the homepage of iTunes.
It is like it doesn't recognize that 1.1.4 does not have the upgrade. Something is buggy. Hopefully with the next update it will work because it doesn't now.

Unable to buy January Software Upgrade for iPod Touch

The iTunes Store (Australia) throws a "Payment Processing is temporarily unavailable" error when I try to buy the January Software Upgrade.
Anyone else getting this?

It finally worked today. Site must've been busy.

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.

Can't Get January Software Upgrades

Similar Messages

Maybe you are looking for