Can't get Keynote to open since re-installing

I recently re-installed OSX Leopard & iWork. Since then, Keynote 09 will not open at all. I've never had any problem with it before. The icon just bounces in the dock & then gives me the error message "The application Keynote quit unexpectedly." What can I do to fix this?

Going to the Keynote settings and turning on "Use iCloud" did not work. The change did not persist.
Turns out the solution was to turn on iCloud Drive for Keynote, in the iCloud Settings.
Why would there be two places to change a setting to "use iCloud"?

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Can't get Keynote to open iCloud

I can't get Keynote to load the presentations that are in my iCloud drive. I know they are there, because I can see them on my Mac.
When I change the Keynote settings to use iCloud, the setting does not stick.
Pages and Numbers DO use iCloud.
I'm using iOS 8.2 on an iPad Air v1. I've restarted, tried deleting and reinstalling Keynote, but the problem continues.
Any advice?

Going to the Keynote settings and turning on "Use iCloud" did not work. The change did not persist.
Turns out the solution was to turn on iCloud Drive for Keynote, in the iCloud Settings.
Why would there be two places to change a setting to "use iCloud"?

I recently updated to Firefox 8 and ever since I have done that, I can't get it to open. Every time I click on the icon on my desktop to open it, it crashes. What can I do to fix this?

I recently updated to Firefox 8 and ever since I have done that, I can't get it to open. Every time I click on the icon on my desktop to open it, it crashes. I have tried all the steps in the Firefox crashes article and I can't figure out what is wrong. How can I fix this?

please install latest version of Roboform 7.6.2 and try
* www.roboform.com/support/news

Help! I can preview the presentation in Finder however, when I click on "Open with Keynote" it says, "presentation can't be open". How can i get it to open?

Help! I can preview the presentation in Finder however, when I click on "Open with Keynote" it says, "presentation can't be open". How can i get it to open?

Select one and hit the Space bar to view it in QuickLook. Use the forward arrow keys to move from file to file. If the file can't be viewed in the QuickLook mode then the file is damaged and probably can't be copied or moved.
You could try a photo file recovery application like MediaRECOVER which can scan the memory card and tell you what files, if any, can be recovered before you have to purchase it.
OT

Lightroom opens fine initially, but when trying to open a different catalog it will go through the process but never reopen again. I can't get it to open at all until the computer is reset.

Lightroom opens fine initially, but when trying to open a different catalog it will go through the process but never reopen again. I can't get it to open at all until the computer is reset. I have been using Lightroom 4 for 18 months now and this problem just started happening in the last month.

No error messages. It acts totally normal but just never reopens when I try to reopen a new catalog. I create a catalog for each of my clients....I have done this since I started using lightroom as it seems tidy to me. But, I have never had this problem until now. I am using a pc and vista and Lightroom 4. Thanks.

How can I get TB to open again and accept the emails Carbonite restored recently?

A large number of emails were deleted from my Inbox for no reason I could discern. I downloaded all the missing folders and files from Carbonite, but I can't get TB to open now. I get this message when I try: "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Thunderbird process, or restart your system." Since I can't get TB to run, I have no way to close it. Restarting makes no difference. The nice folks at Carbonite confirmed that they had downloaded my emails onto my computer, but said that the Thunderbird problem was not their area of concern. And, if my problem was not solved in 30 days (this occurred about a week ago), they would automatically delete my back-up of these emails from their server.

*Goto Task Manager > Process > Check for "Thunderbird"
**If its running > End Process Tree
if your using windows check for malware
If your using IMAP create a new folder and move your emails from old profile to new profile
*http://www-archive.mozilla.org/support/thunderbird/profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Thunderbird
*http://kb.mozillazine.org/Profile_Manager

Our computer crashed, we replaced hard drive, and now we can't get Photoshop to open.

One of our computers crashed and we had to replace the hard drive. Now we can't get Photoshop to open. Since the computer didn't give us any warning we didn't get to deactivate Photoshop before the crash. I've been on the Adobe site for over an hour getting run around in circles without getting even close to finding a solution. Apparently, there are no living humans at Adobe and their customer care department consists of this "community" and a lot of redundant web pages. Decent customer service would be a nice touch for such a big company.

So sorry for your troubles. This is a user-to-user forum & we're all just product users like you. Unfortunately, we can't help you with deactivation/activation issues since we don't work for Adobe.
In the US, Customer support phone number: 1 (800) 833-6687
On-line chat is usually the best way to reach customer care. But their hours vary by region.
Contact Customer Care
Good luck!
Nancy O.

How can I get that 'save open sites' option back?

Before I upgraded to V4.0.1, I could close firefox & it would save the sites that I had open at the time. But now it still asks if I want to close them, but I don't have the option to save them (so that they will open automatically the next time I open firefox). How can I get that 'save open sites' option back? .I have since tried to fic it by completely uninstalling firefox (including all settings & cookies) & then re-installing it, but I still don't have that feature available.

See item #31 [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#tabslost Restoring tabs from a lost session]
Also see [https://support.mozilla.com/kb/Firefox%20does%20not%20ask%20to%20save%20tabs%20and%20windows%20on%20exit Firefox does not ask to save tabs and windows on exit | Troubleshooting | Firefox Help]

I have been using pages for months and now I can not get it to open any templet or previous document to open?

I have been using pages for months and now I can not get it to open any templet or previous document to open?

A little more information would be helpful.
What version of Pages are you using? The latest is 4.1 with the update released on July 20. In Snow Leopard 10.6.8 you need at least Pages 4.0.5. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.
If you are running at least Pages 4.0.5 & haven't made any other changes to your Mac since Pages was last working correctly, the likely culprit is corrupt preferences. Go to HD > Users > (your account) > Library > Preferences & delete the com.apple.iwork.pages.plst & restart Pages.

I am trying to use powerpoint but when I open a document I want to work on it does not open on my desktop. It appears as open on mission control but it disappears offscreen. How can I get it to open where i need it and can work on it?

I am trying to use powerpoint but when I open a document I want to work on it does not open on my desktop. It appears as open on mission control but it disappears offscreen. How can I get it to open where i need it and can work on it?

It's almost certainly too late.
The time to create a backup is before a catastrophe. After a catastrophe, it's too late.

How can I set up a WD My Cloud with my Airport Extreme - I can't get it to open ports 80 and 443?

For remote internet access to the WD My Cloud Mirror, I have been advised that ports 80 and 443 must be open in order to reach the WDMyCloudMirror. My Motorola Gateway (Surfboard SB6141) is connected directly to my Airport Extreme (WAN port) which is in turn connected to the WDMyCloudMirror (all by ethernet cables). I do not have FULL instructions on how to properly manually configure the Airport Extreme to open the ports. I have tried an earlier posting which provides many of the steps, but not all of the required information is included (how to determinge the IP address to be assigned, etc.). I did the best I could with the information given, but the test using "YouGetSignal" showed the ports as still closed and attemps to reach the WDMyCloudMirror by the internet failed as well (of course). The WDMyCloudMirror has enough Apple "stuff" included in it (software, I suspect) that an Apple legal acceptance is required for its set-up, yet Western Digital Tecnical Support is unable (or unwilling?) to help with this aspect of its configuration required to work within the Airport Extreme environment. I have returned the WD My Cloud Mirror to Amazon as "not able to work", but I have not given up the hope that I can eventually get the ports open so that I can get this cloud device, or one similar, to permit remote internet access.

Port Forwarding.....or Port Mapping....as Apple calls it is a difficult and complex configuration method for most users. Because there are so many variables involved in this type of setup, it is not possible to provide a step by step guide that will work for everyone with all devices.
It is possible that a setup guide exists for the the WD drive and AirPort Extreme, but you will have to go looking for it on the Internet. Even if you find one, it may not be tailored to your specific situation or needs.
Sometimes, you can do everything right....at least according to someone's article or "how to" guide, and things still will not work correctly.
In situations like this, when you really don't know what to do, you need to enlist the aid of an IT pro, who will know what to do based on your particular products and unique circumstances. Sometimes....they won't be able to get things working either due to particular circumstances.
But, before you do this, I would strongly recommend that you use a Static IP address for your Internet connection with your ISP. If you do not have this now, contact them to ask them if they offer this type of connection. Expect to pay more for this type of service, of course.

I am a newbie...and I think I did a big no-no as my Ipad isn't working. I synced it to a second computer at work which is a new Imac after already syncing to my pc at home with Itunes. Now it says it can't restore and can't get it to open. HELP!

I am a newbie...and I think I did a big no-no as my Ipad isn't working. I synced it to a second computer at work which is a new Imac after already syncing to my pc at home with Itunes. Now it says it can't restore and can't get it to open, getting error messages but can't fix myself. Can anyone help??

iPad can connect only in one iTunes Library. If you want to connect it to a iTunes Library then you have to erase it. You can erase it from iTunes. Make sure you iPad doesn't have a password, or if it has a password make sure that you connect to the computer and enter the password of your iPad

I can't get itunes to open and i have restarted, my ipad is currently connected, please help!

I can't get itunes to open and I have restarted my mac, my ipad is currently connected

same problem - its open but no window is opened. All the options are greyed out.
HELP APPLE!

I can not get itunes to open after I have downloaded it and closed it and tried to get bck into it

I can't get itunes to open after i download it. I close it to come back to it and it won't open or anything like it wasn't downloaded at all. Help please

The file that I'm have issues with in itunes is the file called iTunes Libary.itl.
So just to get itunes to open I had to delete that file and then sync all of my music back into itunesday, is there anyway so I do not have to keep doing that?

I recently downloaded the newest version of itunes and now I can't get it to open

I recently downloaded the newest version of itunes and now I can't get it to open

I got that Exact message... I think I updated my version of iTunes and it worked correctly.
Hope this helps...

Can't get Keynote to open since re-installing

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