Can't get MacBook to "see" Airport Extreme

Last week I bought an Airport Extreme to enable me to direct stream NetFlix on my new Samsung DVD player. To save my life I cannot get my MacBook to recognize the Extreme. I've tried Airport Utility with no luck. I go back to Express and everything is hunky-dory. Oh, one time, I almost got it to accept both Express and Extreme but it kept asking Express for a password. I have never put a password on Express. I feel something as plain as the nose on my face is there but can't get it to work. Also, I am using a Comcast modem. Thanks for any help!

Hmmm, posted too quickly. Sorry. Just ran a search on this. Going to try other suggestions first.

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Can't get security to work - Airport Extreme card and Netgear router

This apparently is not as simple an issue as I expected, so I would appreciate some help.
I just got dsl and a Netgear WGT624 wireless router to connect my wife's iBook G4 with AirPort Extreme card. I used a wired-in pc to set up the router via the web interface and can connect the iBook to the web wirelessly as long as I have security disabled. When I attempt to set WEP or WPA the connection fails.
Initially, I assumed I just was missing something in the AirPort setup, even after looking through all the documentation I could find. I upgraded yesterday from 10.3.3 to 10.3.9, just to see, but had no improvement.
If I select "WPA-PSK(TKIP)" in the router, it asks for a password, which I also then enter to login to the selected network via Internet Connect. I get "there was an error joining..."
If I select "WEP" with 64 bit and shared key options, use the same password to automatically generate the assorted keys, I am not sure what to enter to login. I have received incorrect password messages or no response at all.
I would appreciate any further direction or suggestions.
Thanks
iBook G4 Mac OS X (10.3.3)

One of the problems with WEP is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier for people, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling people to use simple memorable WEP password rather than lengthy HEX keys.
The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a Netgear client and vice versa.
One thing is a 13 character 128 bit WEP password will be hashed by all vendors in the same way (if you use 40bit WEP then a 5 character password is required).
Though sometimes not even that works and the HEX key must be used regardless.
AirPort: Joining an encrypted wireless network
http://docs.info.apple.com/article.html?artnum=106424
Choosing a password for networks that use Wired Equivalent Privacy (WEP)
http://docs.info.apple.com/article.html?artnum=108058
WPA
"WPA Personal" on the Mac corresponds to plain WPA, with a pre-shared key (PSK) and TKIP encryption, on non-Apple wireless routers. The same alphanumeric password should work on both.

Can't get on line using Airport extreme.

Today I switched to cable modem and when I am connected directly to modem I get on line easily. However connecting via Airport extreme I can not get on line. Not sure if I am connected correctly. Which port does modem cable go in? Which port does cable to computer go in? Anyone else having this problem?

The cable modem must be cabled to the Airport Extreme WAN port - it is labelled with a "circle of dots" icon.
After cabling the two together, pull power to both the modem and the Base Station for five minutes or more. Then plug the modem into power and wait a minute. Then plug Base Station into power and wait for it to boot up. Then see what happens.

Can't get my laptop and airport extreme to work together

Hi,
I can't get a green light on my base. Also, when I try and set up the computer to do the wireless thing it's prompting me to enter all this info that I don't have...like network password, info, connection...where would I find that info? Sorry if I'm being vague...it seems to be alot of work to connect! I keep reading posts about it being so easy!

hi DelilahBelle - maybe consider the following steps:
1.) establish a valid connection with your dsl-provider. to do so: connect your modem to your computer using your mostly yellow ethernet-cable (so at the moment no wireless established). then check if you can access the internet thru safari.
1.a) if not, configure first your modem and the dsl-connection in the right way. you can use safari and enter the modem's tcp/ip-(routerside-)adress (e.g. 192.168.1.1 for a netopia modem) and you will get the modemrouters menue. to configure the modem you must have some information from your dsl-provider (at&t, swisscom, t-online whatever):
- your userid and password to validate yourself in the login process
- maybe dns1 and dns2 adresses a.s.o. (if you have a simple network it's not required)
1.b) if ok, ensure your modem is set to DHCP (dynamic tcp/adress management). maybe you have to set this parameter in your modem using its routers menue. then every component in your network will get a dynamic tcp/ip adress
2.) connect your airport express to the modem with the ethernet cable. do a hard reset with your airport express. afterthat select and configure your airport express using the airport express utility version 5.2.1 (program, utility folder) using its assistant. after finishing you should get a green light on the express and you should be able to go on the internet thru safari
2.a) if not, select the airport express in the utility and double-click twice on its icon. you will get the summary screen from the airport express. there you will see a yellow spot. click left there and you will get another window where the error is explained ...
2.b) be happy
3.) if your network is more complicated then follow maybe this
http://discussions.apple.com/thread.jspa?threadID=1087373&tstart=0
but anyway step 1 and 2 i would are the base for any extension.

I can't get in to my Airport Extreme from Mavericks ?

Does anyone know of any other tool I can use to change some configuration parameters ?
Has Apple abandoned all AirPort Extrem users who use Mavericks as OS? - or is there an update coming to the AirPort Utility 5.6 App ?

That's what I was afraid to hear... well I guess I'll just have to wait a few days for my wife to arrive (she has not upgraded to Mavericks yet..) .
I'ts a shame because the old "dome" Airport is a very nice design ...

Can't connect to internet via MacBook Pro to Airport Extreme

I can't connect to internet via MacBook Pro to Airport Extreme. I reset AE and modem (power down and back up again). Some computers on my home network will connect fine and others won't. The ones that won't don't populate the DNS server or the Search Domains. AE shows up on all the machines. I have one computer also connect to AE via ethernet and it has the same symptoms. Why do some Macs connect and others don't. Even when I get them to connect when I shutdown or put in sleep mode over night I lose the internet connection and have to start all over. Very frustrating.

Regrettably no replies. I have struggled with this for days with no success and I have given up on the Airport Extreme. I have found several other Forum posts with very similar problems and no one seems to have a solution to this. It seems other wireless routers work better than the Apple product. I was able to get my old Linksys wireless router reset and it is set up and working well. The Linksys router does populate the DNS servers and domains where as the AE does not. Apple engineers should look into this. If I am mistaken and there is a fix for this someone please let me know, otherwise my AE will probably appear on Ebay very soon.

HT1998 My iPAD can use the internet through my airport extreme, but the airport utility does not see it so I can't create a guest password. What am I doing wrong?

My iPAD can use the internet through my Airport Extreme, but the Airport Utility does not see the device so I can't set a guest password.

If your Mac is using the Lion operating system with recent updates, it will be necessary to download and install AirPort Utility 5.6 for Mac OS X Lion
Open Macintosh HD > Applications > Utilities > AirPort Utility 5.6
Select the AirPort Extreme and click Manual Setup
Click the Wireless tab just below the row of icons
Click the Wireless Network Options button
Remove the check mark next to Create a closed network
Click Done, then click Update to save the new settings and allow 25-30 seconds for the AirPort Extreme to restart

Macbook pro and airport extreme don't work

A friend (and all those tv commercials) say everything just works with Macs. Well, not exactly. New Macbook Pro and Airport Extreme can't connect me to the internet. I still have PC connected via ethernet cable to my cable modem and router which is in the basement where the cable enters the house. I've tried the different options in Airport Extreme setup and nothing works. It doesn't help Apple assumes I know everything about DHP PPPOE NAT or whatever all those silly things are.
Can anyone explain in +very simple+ terms how I get this expensive piece of aluminum connected to the internet?
Thanks.

Hello sofarapplesux. Welcome to the Apple Discussions!
I assume that you will continue to use the modem and router in the basement to get your Internet access ... correct? What is the make/model of this router?
If that's the case, I will also assume that you have the 802.11n AirPort Extreme Base Station (AEBSn) connected by Ethernet to this router ... correct?
So your overall network configuration should look something like the following:
Cable modem > (Ethernet cable) > \[Internet port] router \[LAN port] > (Ethernet cable) > \[WAN port] AEBSn ... close?

Help!?! Can't read configuration of new Airport Extreme, Help!?! Can't read configuration of new Airport Extreme

Trying to set up to print with MacBook Pro, OSX 10.5.8, Canon MX870 series printer, and NEW AirPort Extreme. I get the message that "an error occurred while reading the confirguration (-6753)" At wit's end... tried using ethernet cable connection- MacBook Pro to Airport Extreme... same message. That was the suggestion from the Express Lane tech. That perhaps our WiFi at our physical location was interferring. Have tried ethernet cable to Airport... same. Also tried USB cable... same message. Used same MacBook Pro and Canon printer a year ago, but with an older Airport Extreme, and it worked perfectly... wirelessly. HELP please, please

Also am having problems with my roomates HP Laptop... It connects for only a few seconds/minutes then has an issue... Really shady??? Any Ideas? He is Running Windows XP
G5 1.8 (2003) Mac OS X (10.4.8)

MacBook pro and airport extreme router. How to print wirelessly to an old HP wireless photosmart all in one printer

With MacBook pro and airport extreme router, how can I print wirelessly to an old HP wireless photosmart all in one printer? What is needed or what process?

You need to make sure that the HP has an updated printer driver that works with 10.6 for that printer. You can check here:
http://www8.hp.com/us/en/support-drivers.html

Airport Utility does not see Airport Extreme Base Station

Purchased Airport Extreme yesterday at Apple Store to replace old Netgear Router. Wanted wireless network to work with 2 identical HP Laptops running XP with SP3 and 2 iPod touches, and possible future purchases of iPad 2 and Apple TV. Installed Airport Utility software from CD on Dell Studio running Windows 7. Connected Airport Extreme to cable modem and Dell Studio. Ran Airport Utility software to configure Base Station but it did not recognize the Base Station. Base Station had blinking amber light. Did have internet connectivity on Dell Studio, and wireless internet connectivity on 2 iPod touches, and on one HP Laptop. No wireless internet on other HP Laptop. But wireless internet connection was unsecured and Airport Utility did not see Airport Extreme so could not configure it to make it secure. Contacted Apple Customer support. After 30-40 minutes of attempting several different possible fixes only able to use Airport Utility to configure Airport Extreme remotely, wirelessly, from one HP Laptop, not the Dell Studio that is directly connected to the base station. Now that the base station is configured the network is secure. However, second HP Laptop cannot connect to primary wireless network. I created password protected "Guest" network using Airport Utility, and laptop is able to connect to this Guest network. From reviewing forums am now able to configure Airport Extreme with Airport Utility by using "Configure other" on Dell computer. But utility cannot find device by scanning. Would like to find way to (1) have Airport Utility on Windows 7 Dell see Airport Extreme by scanning and not using "configure other," and (2) have 2nd HP Laptop connect to primary network and not "guest' network. Any assistance would be greatly appreciated. Thanks.

Bob - Thanks so much for your quick reply. I followed your suggestions and, to go into perhaps unnecessary detail, I'll write what I did. I completely disconnected the Airport Extreme Base Station (AEBS) from my computer. I disabled Windows Firewall, uninstalled my anti-virus program, and uninstalled Airport Utility and Bonjour, recycled by cable modem (took out the battery and unplugged it for about 20 seconds), then restarted my computer. After the computer booted up, I verified that windows firewall was disabled, reinstalled Airport Utility and Bonjour, then reconnected the cable connecting the AEBS to the computer (to one of the three ethernet ports, and I tried each of them in case one was faulty) but not to the cable modem as my firewall was disabled and had no anti-virus software. I also reconnected the AEBS power chord. I opened the newly reinstalled Airport Utility software and it did not find the base station. Only when I used "configure other" was I able to access the AEBS. I recycled the modem again, but that did not help. I turned on the firewall, installed anti-virus software, connected the AEBS to the modem, the light turned green, and I was able to access the internet on the primary computer and the wireless network gave me internet access on my laptops. But I was still not able to have my main computer, the one directly connected to the AEBS able to see it, and configure it, without utilizing "configure other."
Also, any idea why one of my laptops can only access the "guest" network? When it attempts to connect to the primary network it will stay on "acquiring network address" for what seems a few minutes, then switch to the "guest" network and connect immediately.
Any help would be greatly appreciated.

I have a personal email calendar kept on Outlook, I also have an Exchange calender on outlook. I want to sync both calendars with my Iphone 5 /6.1.2 but ITunes only sees the exchange calendar. How can I get Itunes to see both calendars

I have a personal email calendar kept on Outlook 2010, I also have an Exchange calender on Outlook. I want to sync both calendars with my Iphone 5 / 6.1.2 but ITunes only sees the exchange calendar.
How can I get Itunes to see both calendars?

Hi,
you don't need MobileMe or anything fancy. I personally sync my Outlook calendar and my Outlook address book with three computers (two at the office and one at home)and besides I run Office 2003 on one, Office 2007 on the other and Office 2010 on the third, so it can't get more complicated than that, but it works 100%.
First sync Outlook with iTunes on one computer, having done that when you try to sync it to another machine, iTunes will recognize that it is synced with another computer and ask you if you want to merge the data, say yes, That's all there is to it.
It does not work for music as you rightly say but as far as Calendars and Contacts are concerned it's flawless and transparent.
If you hit a snag talk back to me.
Cheers.

How can I open ports on my AirPort Extreme, from WINDOWS?

I have an Airport Extreme as my router, and I have a Windows-based computer. I need to open ports on the router (ironically, it is for my Apple TV).
However, even though I can use the Airport Utility for Windows (latest version 5.5.3), I cannot open ports from the application.
Everywhere I look, I am supposed to have a firewall tab in the Advanced section, but I do not have it. The only tabs that I have in Advanced are:
Logging and Statistics
MobileMe
IPv6
How can I open ports on my Airport Extreme router from Windows?

Is your AirPort Extreme the only router in your network configuration?

Can I use my iPad with airport extreme to retrieve files from a USB connected hard drive?

Can I use my iPad with airport extreme to retrieve files from a USB connected hard drive?

Yes, I believe so. Please check out the NetPortal app. I don't have an iPad, but I use it on my iPod Touch to access files on my Time Capsule. It is available from the iTunes App Store.

Just bought Windows XP laptop and can't get it to see my mac mini

I bought a netbook for easy cheap web surfing, windows xp.
However, really want it to be able to read Itunes and Photos from my mac mini.
I just can't get it to see the mac mini at all.
I have set up Itunes and photos folders for sharing, and on the sharing page
set up for windows access.
I have seen various forums where it says log in as windows user in the accounts setting, however my accounts setting does not have this option when you open it.
I am at a loss.
Does anyone know the way to sort this?
Many thanks

Hi- can you please clarify:
1. Is your netbook and your mac mini connected to the same network? How are you connected to the network? WiFi or LAN? Are you using a router?

Can't get MacBook to "see" Airport Extreme

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