Can't get mail to send via an ethernet broadband modem

Just changed to Sky Broadband. Internet access and downloading emails works fine, but can't work out how to get emails to send without using my old dial-up connection. Help!
Mac OS X (10.3.9)

One thing you can do is find out from Sky Broadband if the SMTP server requires authentication or not and what port the SMTP server uses.

Similar Messages

Can't get mail to send

I can't get two of my mail programs to send mail. They send from the ipad with the same settings as the mail program. Is there something different between the ipad and the air mail programs that would make it different?
Thanks

One thing you can do is find out from Sky Broadband if the SMTP server requires authentication or not and what port the SMTP server uses.

Can't get mail to send hotmail messages

This has been slowly driving me mad since I made the conversion to Macs a few months back.
I've got the outgoing server set to smtp.live.com with authentication of password, using my hotmail account and password. I've tried ticking and unticking various boxes. Deleteing the account and the then entering again. I've tried it on both my home broadband and Uni network.
I can receive mail with no problems but just can't send mail.
smtp.live.com (Offline)
Use default ports
SSL - tried both ticked and unticked
authentication - password

Not sure what the default ports are, but take a look at:
Outgoing Server = smtp.live.com
-Port 25 or 587 [Note: Preferred Outgoing is Port 587 instead of Port 25 since many ISP’s blocks Port 25 usage. Similar blocking can occur when using Port 25 in hotels or accessing via a WiFi network/hotspot]
-Outgoing Server Authentication = On(check the option)-Encryption/Authentication = SSL or TLS
* Choose SSL for Windows Live Mail, Outlook 2003, iPhone, iPod Touch, Outlook Express and Vista’s Windows

I get a message the message " Can not get mail. Not connected to server" Yet I am connected with Wi-fi and can access all other websites. Can you advise? My iPad is only a month old!

Has any one experienced not being able to send mail and only receiving some? I get the message " can not get mail. No connection to the server! " Yet I get some mail but can not send out any. My iPad is only 1 month old! It worked perfectly for about 10 days.
Thx
Agnes

Hey agnesfromcopenhagen k,
Thanks for the question. I understand you are experiencing issues with Mail on your iPad. The following resource provides some troubleshooting steps. What kind of account are you using? Some internet providers require that you be connected to your home Wi-Fi (or for work accounts, inside your corporate Wi-Fi/firewall). Also, some email accounts require two-step authentication. For more information, see this resource:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks,
Matt M.

Can't get Mail working properly

I just got my new MacPro this week, and it's really great except for I can't get Mail working right. I've set up my accounts and a few emails come through, though not many, and because it's been a week since I've been online, there should be many more than that. Also, I can't send any emails at all, no matter what I do. They will eventually go into my Sent box, but I've been sending them to myself to see if it's working, and they never come through. I spent an hour on the phone yesterday with the tech support for my ISP, and they told me that I'd have to talk to the Apple techs because they didn't have current info for *Mail 3.1*, the version I have, that the latest they had was for 2.something. So I called the Apple tech support and spent 2 hours on the phone with them, and they weren't able to help me get it going correctly either. It keeps giving me error messages such as Connection Failed, or Unable to Receive Mail, saying "there may be a problem with the mail server or network" and that "the connection to the server on ... port has timed out." I'm on DSL and am always online, so I know it's not the internet connection that's the problem. Can anybody give me some advice on what I should try? Any help will be gratefully appreciated!

Is your ISP Verizon, Demon, or Glocalnet, then it might be Apples biggest Leopard Bug in conjunction with these ISP:s POP-servers.
The one that randomly changes the settings in "advanced" from "password" to "APOP".
The visual result of this bug is that you will get a popup-box where Mail asks you to enter your password. (Which is useless entering, since the preference settings are changed.)
My advice counts only when you are supposed to use "password" as the correct setting in "Advanced" and in conjunction with some ISP:s.
Michael

How can I force Mail to send email requesting a server DSN?

I would like mail to send every message with a server DSN request (the RFC1891 type). I found "tech savvy" info on this archived thread:
https://discussions.apple.com/thread/1965944?start=0&tstart=0
But, I am not a technical person, so, how can I get mail to do this in practise? Or would there be a utility/add-on/plug-in that allows for this?

First thing to try: go to System Preferences>iCloud and uncheck 'Mail' in the list there. Then re-check it. Give it time to settle in. Go to Mail Preferences>Accounts (not 'Accounts' in the 'Mail' menu) and select your iCloud account. You should see this:
'Email address' (greyed out) is your login - this should be your @me.com address. The 'Alias' drop-down menu should both versions of your address - @me.com and @icloud.com/ - plus any aliases you have set up.
(the image is from Mavericks, I would expect Yosemite to be much the same).
If this hasn't worked, try clicking the Sign Out button in System Preferences>iCloud. It wouldn't hurt to reboot; then sign back in again. Your iCloud synced data will disappear when you sign out but will reappear when you sign back in (give it time).

HT1430 Can not get mail , it sayes that the user name or password is incorret, it the right one

Can not get mail , it sayes that the user name or password is incorret, it the right one

You need to contact the email provider and reset your information. All your iPhone does is send the information to the provider and they are stating your username or password are incorrect. If you contact the provider they can help you reset it so it will work with your phone

Tried everything but cannot get Mail to send on one account

I know this is a wide reaching subject and I've been trawling all the web for a solution for past 48hrs and have tried everything but still cant get mail to send or connect to SMTP server for one set of accounts!!!
I am running Lion on iMac and it's fully up to date. I am using Mail for iCloud a/c, some hotmail a/c's and a Company domain with various email accounts, this is the problem one. I cannot for the life of me get the Comapny accounts to send mail, the same accounts are on iPad and Iphone and working fine but on Mail - no chance. I have:
deleted accounts and set up again
tried POP and IMAP
Tried different ports
tried different securitity levels
Deleted .plist file
Removed passwords from keychain
deleted all assocoiated Mail files to create "fresh" app
repaired disk permissions
Deleted again and reset again - over and over
Used a friends MBP and accounts worked fine!!
What is going on? I shut iMac down as I was on holiday for 2 weeks, when I got home booted up and thats when the issues started, nothing changed at all in terms of iMac settings, internet etc etc. VERY WEIRD! Especially as seems fine on iPhone & iPad.
Would appreciate any help but please note I have tried all the basic type repairs as listed.

Hi Glenn's
I am in the UK and had a similar problem. Ii eventually found the problem was due to my BT Home Hub Router. Not sure where you live, but of you are in the UK, this might work for you.
I found this fix below on https://discussions.apple.com/thread/4604180?start=15&tstart=0
It worked for me. If you can't link to the URL, here is the body of the text
There's an issue related to the BT homehub that is providing a hostname that is "syntactically incorrect" for several smtp server.
Here's how you can fix it.
Using your internet browser, go to the address "192.168.1.254
- Follow instructions to reset your password if asked.
- Then go to "Settings", then "Advanced Settings" and "home network"
You will see there all the devices that are connected or that has been connected before. It's gonna be easyer if yout computer is the only one connected.
Your computer should have a name like "unknown-xx:xx:xx:xx:xx ...
Click on this name, chose another name without any special characters, like "macbook" for exemple.
And then click on "apply"
- restart your computer.
That should fix the issue.
Credit goes to vincentfromcork for providing me with the solution.
Hope it works for you. If it does, spread the word ;-)

Can not get mail, connection to the server failed

have been recieving/using work emails and calender via exchange for years but as of this week i have lost access all i keep getting is 'can not get mail, connection to server failed. i have change password but still not working any advise PLEASE..

Hmmm. I've seen that message before, I usually just continue with the account and save it, then power off /on the phone. It usually works after that.
Has anything change with your account?

Can't get Mail to work - I get the spinning wheel and Mail freezes. I have to Force Quit it. How do I fix this?

Can't get Mail to work - I get the spinning wheel and Mail freezes. I have to Force Quit Mail . How do I fix this problem?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

After installing IOS 5 can't get mail to work...

I have been having trouble installing IOS 5 on my Ipad and part of the problem may have been with my home computer... In any event, I finally was able to get it on but the result is a bit discouraging. All my apps are there, but I lost everything on them... not that there was much... but my main concern is that I can't get Mail to work... I go in settings and when I click on mail... it just goes back to the page with all the icons... I have tried reinitializing and all... but nothing works... Any idea what is the issue and how to fix it ?

First try rebooting your iPad. Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until the Apple Logo appears, then let go of both buttons and your iPad will restart. If that does not help, you may need to restore your iPad in iTunes. You can restore from a backup (assuming you have a backup to restore from).

How can I get Mail to capitalise the first letter of a sentence?

Hello all,
this is my first time using apple Support Community. i am a new apple user and have just got my first MacBookPro (its wonderful). however, i am having some difficulties.
How can i get Mail to capitalize the first letter of a sentence and also capitalize 'i' as 'I' automatically?
Also, how can i get apps like Pages to do the same? and for that matter typing into internet sites like this one? look at the lack of automatic punctuation!!
Thank you all for any advice and tips you may have.
Paul.

I don't think whether it's easier or not is really an issue. The problem is that all of these wonderful technologies are taking away our understanding of how to communicate in writing. It's not a matter of being lazy and not "wanting" to do it, but rather getting to a point where many people "can't" do it.
I certainly wasn't pointing any fingers. I use a calculator (or computer if I happen to be on one at the time) to do the most basic math calculations. I can be out to lunch with co-workers and we have to pull out a calculator to split a bill 4 ways. I went through school at a time when calculators were not permitted. So, at one time, I could have easily done all of that stuff in my head. So far as math goes, my mind has turned to mush a long time ago. I doubt I could work my way through a long division problem at this point... even if I sat there and really tried.
Computers were not generally consumer items when I was growing up. So I didn't grow up in a world with spell checking. I have certainly grown to use it though and I'm sure my ability to spell properly has diminished somewhat because of it. I tend to be less careful when typing something out. If I'm not sure of the spelling on something, I just let my computer either fix it or give me a suggestion for the corrected spelling. Fortunately, I grew up having to rely on my own ability to spell, so with that foundation, I tend to do fairly well when it comes to spelling.
We're at a point now where systems can correct grammar and sentence structure. I think all of these are great tools to help us out, but they shouldn't be used to take the place of actually knowing how to do things. Having said that, I'm fairly sure that is exactly what will happen. Just as today, I rely almost entirely on some form of electronics for everyday math, I'm sure people growing up today with expert systems able to correct everything will rely on those equally.

How can I get mail to address addressees by their first name, first?

I like it that Mail is integrated with Contacts. But when I type a name in the To: section, it is always shown as last name, first name. How can I get Mail to address my friends as Gary Smith, not Smith Gary??

I don't think whether it's easier or not is really an issue. The problem is that all of these wonderful technologies are taking away our understanding of how to communicate in writing. It's not a matter of being lazy and not "wanting" to do it, but rather getting to a point where many people "can't" do it.
I certainly wasn't pointing any fingers. I use a calculator (or computer if I happen to be on one at the time) to do the most basic math calculations. I can be out to lunch with co-workers and we have to pull out a calculator to split a bill 4 ways. I went through school at a time when calculators were not permitted. So, at one time, I could have easily done all of that stuff in my head. So far as math goes, my mind has turned to mush a long time ago. I doubt I could work my way through a long division problem at this point... even if I sat there and really tried.
Computers were not generally consumer items when I was growing up. So I didn't grow up in a world with spell checking. I have certainly grown to use it though and I'm sure my ability to spell properly has diminished somewhat because of it. I tend to be less careful when typing something out. If I'm not sure of the spelling on something, I just let my computer either fix it or give me a suggestion for the corrected spelling. Fortunately, I grew up having to rely on my own ability to spell, so with that foundation, I tend to do fairly well when it comes to spelling.
We're at a point now where systems can correct grammar and sentence structure. I think all of these are great tools to help us out, but they shouldn't be used to take the place of actually knowing how to do things. Having said that, I'm fairly sure that is exactly what will happen. Just as today, I rely almost entirely on some form of electronics for everyday math, I'm sure people growing up today with expert systems able to correct everything will rely on those equally.

My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

My icloud emails arent arriving most of the time and a few days ago my iphone and ipad started showing "Can't Get Mail" box. This has not happened before since I set up the iclud email address with the purchase of my ipad about a month ago.

That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it...

I just bought the BDP-S1500 yesterday and can not get it to work via wireless

I just bought the BDP-S1500 yesterday and can not get it to work via wireless????

Hi BigDaddy317,
Please the link below for further assistance in connecting your wireless device to the internet.
https://us.en.kb.sony.com/app/answers/detail/a_id/33377/p/47329,47564,95482/c/65,66/kw/internet
https://us.en.kb.sony.com/app/answers/detail/a_id/35983/p/47329%2C47564%2C95482/c/65%2C66/kw/internet
Please let us know if you're getting the same result or the error messages that you see.
Thanks,
>Joffrey
If my post answers your question, please mark it as "Accept as Solution"

Can't get mail to send via an ethernet broadband modem

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