Can't get mail to work

Question

Hi-
I'm trying to set my "mail" up but can't seem to get it to work. I took all of the connection info off of Entourage for connecting to my mail server (charter.net) but when I go to set up the account, it gives me an error that it can't connect via an SSL , Would I like to try without it? When I say yes, the little "thinking wheel" just keeps spinning and never connects. I must be doing something wrong but @@!!### if I can figure out what it is.
Thanks-
DMitzelfeldt

Answer 1

I have my SSL on. Here are my settings for Comcast. Maybe you can just use this as a guideline. It's working fine for me.
First go to Settings and choose Mail.
Under accounts, click on the account name you created to edit it.
Under POP Account Information:
Name: Your Name
Address: Your e-mail address.
Description: Your name for the account.
Under Incoming Mail Server:
Host Name: mail.comcast.net
User Name: [email protected] (your full e-mail address)
Password: password for the account
Under Outgoing Mail Server:
Host Name: smtp.comcast.net
User Name: [email protected] (your full e-mail address)
Password: password for the account
Then click on Advanced
Under incoming settings:
Use SSL On
Authentication - Select "Password"
Delete from server - I selected Never
Server Port 995
Outgoing Settings
Use SSL On
Authentication - Select "Password"
Server Port 587
You may have to ask charter.net what your server ports are for incoming and outgoing, if these don't work.
I hope this helps.