Can't get music from Itunes to Iphone

Using Windows xp have updated Itunes to 9.2.1(reinstalled a couple of times) and updated Iphone to IOS4. Synch and backup works until Music then Itunes hangs and is non-reponding. Also have Itunes 9.2.1 loaded on wife's XPpc and am able to get Music downloads. Any ideas?

Are you following the procedure detailed in this Apple support article?
http://support.apple.com/kb/HT1386
or if you have iTunes 11:
http://support.apple.com/kb/PH12113
Note that you will need iTunes 10.7 or later on your computer to be able to sync an iPhone 5.
Regards.

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