Can't get my computer to authorize, what do I do?

Since I down loaded 8 of I-tunes my computer will not play 69 of my purchased songs. It keeps popping up the screen to authorize, but with an old account name. I transfered those ages ago, to my new account, how do I get my i-tunes to accept my new account for all the old songs? I don't recall the pas word to the old account so that is hopless.

Click here and fill out the form for assistance.
(35832)

Similar Messages

  • My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean?  And how can I get my computer back up and running normal?

    My MacBookPro has a white screen with a grey file folder in the center of the screen with a white question mark blinking in it. What does this mean?  And how can I get my computer back up and running normal?

    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204?viewlocale=en_US
    Repair Disk.
    http://support.apple.com/kb/PH5836
    Reset PRAM.
       http://support.apple.com/kb/PH14222

  • My computer restarted while my shuffle was installing and now I can't get my computer to register the connection. What do I do?

    My computer restarted while it was installing the shuffle for the first time. Now I cannot get my computer to register the connection and I cannot put music on my shuffle. How can I get my computer to install the driver again and start using my shuffle?

    Hey jessandmatt17,
    If you cannot get your iPod Shuffle to show up in iTunes, check out the following articles depending if it shows up on your computer within Windows Explorer. With the iPod Shuffle plugged in check in Windows Explorer to see if it shows up as a removable device. They both will help no matter how the iPod Shuffle shows up.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Problems with songs I ordered when I had a different email account (now inactive), now I can't get my computer authorized to play those songs

    I had ordered many songs using a different e-mail account, which is no longer active and I have no access to. When I try to play the songs, it states that the computer is not authorized to play them, then offers me the chance to log in on my old e-mail address to authorize the computer. However, my old password doesn't work anymore, and since I don't still have the old e-mail address active, I can't get a new one sent to me. When I try to do the security questions, my birthdate is not being accepted as correct, so I cannot access the account that way. How can I get my computer activated through this old e-mail address?

    Welcome to the Apple Community.
    Have you found your phone in the iTunes devices list and checked what you want to sync there.

  • I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you

    I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you

    You need a computer with iTunes and an internet connection
    Try:
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                                              

  • HT204053 I have 2 itunes accounts that I want to put on one iCloud, but can't get them to sync. What can I do that the instructions aren't telling me?

    I have 2 itunes accounts that I want to put on one iCloud, but can't get them to sync. What can I do that the instructions aren't telling me?

    You don't mention anything about the music files on your computer that were used to copy into iTunes. If you have moved those files to a different location on you PC you will get that error message from iTunes. This is because iTunes will look for the music files in the original location that they came from on your PC when they were copied. If this is the case you have to tell iTunes to look in the new location for the music files or move the music files back to the original location.

  • I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from the we sites, which did not work and now I can not get the computer to reboot the gray screen comes on and if a shift c I get a load bar and it goes half way and help

    I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
    I did the following:   mount -uw /    rm/var/db/.AppleSetupDone    shutdown/uses/us  reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda Markle

    You did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
    Forgot Your Account Password
    For Lion, Mountain Lion, or Mavericks
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see:
           Reset a Mac OS X 10.7 Lion Password
           OS X Mountain Lion- Reset a login password,
           OS X Mavericks- Solve password problems,
           OS X Lion- Apple ID can be used to reset your user account password.

  • HT1420 How can I get a list of authorize computers under an Apple ID?

    How can I get a list of authorize computers under an Apple ID?
    How can I deauthorized a computers under an Apple ID if I do NOT have possession of that computer?
    Thanks
    -William

    It's not currently possible to see a list of authorised computers, but if you have 2 or more computers authorised then, as described on the page that you posted from, you can log into your account on your computer's iTunes (Store > View My Account, Store > View My Apple ID on iTunes 11) and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need.
    Deauthorising a computer doesn't remove any content from it, it just means that you won't be able to use iTunes downloads on it until you reauthorise it

  • I can't get my computer to recognize my iPod 4 Touch after a software update.

    I can't get my computer to recognize my iPod 4 touch after I do a software update.  The iPod goes into restore mode and the the computer won't recognize the iPod no matter what USB port I'm pluged into, or if I reboot the iPod, the computer, or iTunes. 

    Please don't get fancy with the font.  It's hard to read.
    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • I just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

    i just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

    The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer that is running iTunes. Getting started guide : http://support.apple.com/kb/HT4053
    The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad

  • How can I get my computer to open Adobe Reader Standard?

    How can I get my computer to open Adobe Reader Standard?

    Install it. Open it.
    If you could give us some more detail about what you've done, what you are doing and what exactly happens when you do it I might be able to give a better answer.

  • Cannon HV20 - can't get my computer to acknowledge the camera

    I just purchased a cannon HV20 camcorder. I have followed instructions and can't get my computer to acknowledge the camera.
    what am i doing wrong?

    hiya!
    let's quickly try something simple. while the ipod is plugged in to the computer, try resetting it:
    Resetting iPod if it appears frozen or doesn't respond
    do you get recognition once the reset is complete?
    love, b

  • I have downloaded an audio talk from Audio Audible, and have authorised my computer to for my Audible Account, yet I still can't get the computer to play the download.

    I have downloaded an audio talk from Audio Audible, and have authorised my computer to for my Audible Account, yet I still can't get the computer to play the download.

    The apps I currently have are for the i phone and i pad but i would like to see this on this computer
    On the Mac Air launch iTunes. Then connect either the iPad or iPhone.
    Select the iPad or iPhone under Devices left side of the iTunes window in the source list.
    Then select Apps from the menu on the right.
    If you don't see the apps listed there, from your iTunes menu bar (top of your screen), click Store > Authorize This Computer.
    See if that makes a difference...

  • After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

    After I reset my Ipod (deleted all data and settings) windows 7 doesn't recognize by ipod touch, and it doesn't appear in the itunes library or in the device menu, but it does charge. How can I get my computer to recognize it again?

    Refer to this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538

  • I bought an IR receiver and an Apple Remote, and I can't get it to work. What am I doing wrong?

    I bought an IR receiver and an Apple Remote, and I can't get it to work. What am I doing wrong? The receiver is a Lenovo eHome OVU430006/01 USB IR Receiver.

    Hello,
    You would need to pair the Apple Remote with the receiver. So I would use the generic Mac/PC receiver and follow these instructions:
    http://support.apple.com/kb/HT1619
    If that doesn't work then check in System Profiler to see if the IR receiver has been recognized by the PowerBook's hardware. You may require the install of drivers for this device to be recognized.
    Best of luck

Maybe you are looking for

  • "max-pool-size"   what is it good for?

    SCreator simple CRUD use: After a while I get: " Error in allocating a connection. Cause: In-use connections equal max-pool-size and expired max-wait-time. Cannot allocate more connection" Which is odd, because its just me using the server/database.

  • DVD burning and finder

    when i set up to burn a dvd, i open two windows. one has the photos i wish to burn, one has the dvd. i drag files from one to the other just fine. but when i want to remove a file from the dvd list and i drag it to the trash that file/folder is delet

  • How to change language settings on the latest version of pages?

    How can I change languages in Pages?

  • Crashing on mac os x

    whenever i try to add a effect to the audio, the program freezes then crashes.

  • Wireless keyboard delay before active for Intel Mac Mini

    I posted this many moons ago when I got my Intel Mac Mini. The issue was never resolved even though several users found it to be a problem. I am reposting the issue to see if there is any progress. I took my Intel Mini in to the Genius Bar at an Appl