Can´t get my Internet connection to work

I´m trying to connect through AOL on a MacBook using an ethernet broadband connection.
Unfortunately my AOL Connect software doesn´t detect my broadband modem. The modem and the ethernet cabel both work fine when connected to my desktop pc.
I´ve been playing around with the network preferences all day now and I´m starting to get a little frustrated.
Is there something I´m missing or could it be a hardware problem ?
Has anyone else had this problem ?

What are your Network settings? Port Configuration order?

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Hello Emma I presume your in the UK.
In the UK PPPoA is the standard PPPoE is not supported by many ISP's.
On your Mac just use DHCP in your Network settings. Do not use PPPoE.
Then login to your router's web configuration page. http://192.168.0.1 or http://192.168.1.1. Admin and Password are the usual login details for netgear routers.
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Post edited. I just noticed you had already figured out the correct details.
Message was edited by: Tim Haigh

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Hello Emma I presume your in the UK.
In the UK PPPoA is the standard PPPoE is not supported by many ISP's.
On your Mac just use DHCP in your Network settings. Do not use PPPoE.
Then login to your router's web configuration page. http://192.168.0.1 or http://192.168.1.1. Admin and Password are the usual login details for netgear routers.
use the following details
PPPoA
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and of course use your isp username and password.
Post edited. I just noticed you had already figured out the correct details.
Message was edited by: Tim Haigh

Can´t get my Internet connection to work

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