Can't get my phone to restore and is stuck in recovery mode

I have the latest version of itunes and for some reason it everytime i try to restore it, it gets to just about the end of the process then says that an unknown error stopped the restore process (error 1015)
can someone please help!

I couldn't wait any longer as it wouldn't get out of recovery mode from either my iMac or my macbook pro, so I just ended up making a genius appointment.
The first time this happened, the genius told me to create a brand new admin account in my computer to see if it would clear up any issues with the syncing, but that didn't help when I tried it.
Yesterday the genius told me that I would just have to do a clean wipe on my imac and making sure to select "archive" when doing the clean install. He said it's most likely something on the computer and not with the iPhone since this is my second iphone replacement and the same thing keeps happening.
If you come across with a better solution than wiping the computer, please post it here.
Thanks,
Damian

Similar Messages

  • My ipod touch wont restore and its stuck in recovery mode

    I have an Ipod touch 2g mc model and it started having problems. it crashed often when playing games (i even restart it after installs), it restarted when i went on to the internet and got SUPER slow, so tried restoring it. it got to the point where it said "Preparing the ipod for Restore" and then it said "unkown error occurred(1603). and its been stuck in recovery mode for a long time now and i cant get it out no matter what i do. How do i leave recovery mode a different way? please respond.
    p.s. ive had multiple errors but my most recent one has been 1603. and now it keeps saying 1603.

    My Dad just fixed my problem! He used blackra1n. at first it dint work but then he saved it to documents and then put it into the Local Disk thingy, then he clicked on it, clicked the Make It Rain button, and it took like 20-30 minutes or maybe less while it was saying Running. Then finally my ipod turned back on! it didnt lose anything! like, Nothing at all was lost. so yah, that was pretty cool.

  • My iPhone 4s won't restore and is stuck in recovery mode

    Hello everyone in the apple community
    I recently purchased an iPhone 4s and I set it up via iCloud and it worked later when I arrived home after going with my dad for a party my iPhone would not start it was in recovery mode so I tried putting it in iTunes and starting restoring it then after it was 75% done it rebooted and iTunes says "the iPhone 'iPhone' could not be restored an unknown error occurred (1) so I tried again but still no luck and I also tried putting it in dfu mode but still no luck. I don't think it has been jail broken because I don't know anything about jail breaking .
    Could anyone please help me?

    I have been frustrated with several issues:
    1) Smart Playlist not syncing correct (not matching iTunes library)
    2) Songs staying on my iPhone and iPad that should be coming off.  Songs that should be going on not.
    3) iPhone and iPad filled with OTHER (amber) taking up space on the phone/pad.
    4) iPhone and iPad continually getting stuck on last Step during syncing.
    5) Neither would Restore.  Get stuck on last step of download and then give a timed-out error.
    Here's what I did and it seems to have worked.
    By the way, I have had no problems with my iPod Classic.
    To fix:
    1) Make sure you sync and back up your iPhone/iPad (even though it's not been fully correct).
    2) Make sure you back up to iClould (this is key).  If you don't use iCloud, sign up.  It's free.  Otherwise you will lose all that is saved to your device.  I did lose some photos, so email yourself any that you just would cry if you lost).
    3) I have my device checked with SYNC THIS DEVICE...OVER WI-FI (although I don't think it has any affect on these steps).
    4) Go to SETTINGS>GENERAL>RESET>ERASE ALL CONTENT AND SETTINGS
    5) It'll make sure you really want to do this and you will have to enter any password on the device.
    6) It takes a few seconds to clear.  It'll then reset.
    7) Follow instructions on the device (same ones you did when you first got it).  During set-up, turn iCloud on with Apple ID.  Once you go through the set-up, the device should have some Apps that come free and it should have no content.
    8) Connect to your iMac (not sure if this will work with a PC, but should). 
    9) Set up as new device (I did not want to restore from what I had because I didn't want to put back the same problems). 
    10) Select the Apps, Music, Podcasts, Photos, etc that you want on your iPhone/iPad.  This step takes time because you will have to arrange the apps on the page you want and reselect the items you want on the device.
    11) Sync/Apply.  This will take some time if you have a lot of items.
    12) After the sync is complete.  Disconnect from the iMac and go to Settings.  You'll want to reset (how you want them) the Notificiation Center, Sounds, Wallpaper, add your email, etc.  If your Contacts and Calendar are connected to your email address (Outlook), they will all come back once your email is set back up.
    13) There, likely, will be some small adjusments you will want to make (custom ringtones, time to lock-screen, etc) that you will make as you go.  These are minor.
    14) I did these steps the other day.  Played the iPod all day today (over 100 tracks affecting many Smart Playlist).  Came home, synced the iPod (no problems as normal); synced the iPhone and then the iPad and both synced fast and accurate.  What a change :-)
    Hope this helps!  Time will tell.
    Coach Dave

  • HT1339 iPod Nano will not restore and is stuck in Recovery Mode.

    The iPod Software is up to date (as is iTunes itself), and I recieve the following message after clicking "Restore iPod..." and supposedly restoring it:-
    "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes."
    Attempting to restore it again (by clicking "Okay" on the dialog box and then "Restore iPod..." in iTunes) will repeat the above ad infinitum.

    In some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
    1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
    2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.

  • I updated my iphone 5 to ios 6.something to get rid of a notification and it went into recovery mode!!! My photos are not backed up or on icloud. i havent restored yet bc i cannot lose my photos but tinyumbrella wont work. HELP! please:(

    I updated my iphone 5 to ios 6.something (something about the speakers) to get rid of a notification and it went into recovery mode!!! My photos are not backed up or on icloud. i havent restored yet because i cannot lose my photos/videos, etc. but tinyumbrella wont work to exit recovery mode. HELP! please:(
    i tried tinyumbrella (and another similar software) to exit recovery but it only remains on the apple logo stuck there. please is there anything else i can do? i've contacted apple and they have told me the only choice i have is to restore and lose all my data.
    my iphone isn't jailbroken and i've updated before without this problem so i'm not sure what has happened. is there anyyy hope please ???

    First I would try to hold down the power and the home button for about 15sec, but at least as long as the iPhone restarts, if it is still stuck or still in recovery mode then I can suggest you the tool "Wondershare Dr. Fone for iOS", it is both a Windows and Mac tool and I just used it today to get my iPad out of the Recovery mode.
    Tell me if any of these options worked for you.

  • HT201210 i can't restore my iphone4 from 5.1 to 6 and it stuck in recovery mode need help

    i can't restore my iphone4 from IOS 5.12 to IOS 6 and it stuck in recovery mode need help please

    Read here > http://support.apple.com/kb/HT1808
    Hope that helps.

  • Every time i try to update or restore my iPhone 4 (5.1) it tells me a lot of errors and it stuck in recovery mode :/ any help?

    Every time i try to update or restore my iPhone 4 (5.1) it tells me a lot of errors and it stuck in recovery mode :/ any help?

    Well, if you want or need help, it would be a good idea to start with telling us what those errors are.  We're not mind readers.

  • HT201210 i have a 4th generation 8gb and its stuck in recovery mode. I have tried everything i even got a new computer. When i try to recover it it has to do an update and when its done and error pops up. What do i do i seriously need help

    i have a 4th generation 8gb and its stuck in recovery mode. I have tried everything i even got a new computer. When i try to recover it it has to do an update and when its done and error pops up. What do i do i seriously need help

    You said "and error pops up. " Just what does the error message say?

  • HELP! iTunes 8.2.1 update and iPhone stuck in recovery mode!!!!

    When I started iTunes today it asked if I wanted to update to 8.2.1. I agreed.
    Now, my iPhone is stuck in recovery mode (USB plug + iTunes icon on the iPhone screen).
    My phone is useless at this point. I DEPEND on having this phone working, and NEED the data stored on this phone.
    How can I simply get my phone working again?

    Unfortunately, that does not help me either.
    At this point the phone will not come out of recovery mode without being restored. All my data is going to be lost.
    Thanks for letting me have access to backup my data, APPLE! -- NOT!
    I'll be glad when my cell contract is over.

  • IPhone won't update to 6.1 and is stuck in recovery mode

    I attempted to update my iPhone from 6.0.1 to 6.1 today; however, in doing so iTunes informed me that the update could not be verified. Upon receiving this message, I thought that my phone would just go back to how it was, but that wasn't the case. The iPhone 4s is now stuck in recovery mode. It just keeps shutting down and going back to the apple logo. In addition to this, I am unable to put the phone in DFU mode due to the fact that my power button randomly stopped working a few weeks ago. Any ideas on how to regain use of my iPhone? Any help is greatly appreciated.

    I'm having the same problem, I tried to update to whatever the last version was as I hadn't got that 33mb update yet, during the process my phone froze. I tried to unfreeze my phone by giving it a hard reboot (holding the home and power button) but now my phone is stuck in recovery mode.
    I tried various programs that provide a "recovery mode fix" none worked.
    Manually downloaded the latest ipsw as I failed five times from 5AM to try and get iTunes to download the latest version and restore my phone.
    When I try to restore to iOS 8 I get "this iPhone could not be restored (error 2003)" and it has been like this for 12 hours. 12 hours I've been without a phone and all I wanted to do was update my software? What a joke. I have no idea how I'm going to fix this as literally everything I have tried has failed.

  • My new iPod touch 5 doesn't restore, it's stuck on recovery mode.

    I connected the ipod to my computer, just to charge it up, and i left the computer alone. I think the itunes was set to actualize it alone to the ios 6.1, but when i came back to get my ipod, it said that there was an error and the ipod couldn't actualize, after that it's stuck on recovery mode. I connected it to the iTunes as the ipod says, and on the resume says the software is actualized but it's stuck on recovery mode, when i try to restore it, the software downloads, but after it's downloaded, it doesn't restore the ipod and it's still the same. Help me, it's been this way for a week, and I'm tired of keep trying with the itunes I will really appreciate the help, thanks.

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Was updating my iPhone 4 to the latest ios and now stuck in recovery mode.

    Was updating my iPhone 4 to the latest ios 5.1 (i believe) and a error message came up (didn't make a note of the error code sorry) but now phone is stuck in recovery mode with the USB wire and iTunes logo on. PC wont reconise iPhone when plug it in either. I had to delete an old back up before the update as i didn't have enough space on PC to do the update before but was told that during the update it backs up again anyway. I have looked in Device backup's and there is nothing there I have a feeling i'm going to have to restore it but hopefully there is another way as i wont be left with anything on the phone.
    Any help please.
    Many Thanks.

    Sorted it now, took it to Apple store and explained etc. was nothing could do but restore the phone. Was told to make sure itunes on PC was up-to-date version before updating iphone which could have caused the error.

  • IPad and IPhone stuck in recovery mode after trying to update to ios 6

    I tried updating to ios on my Ipad 2 via computer and after the update downloaded a error message appeared my Ipad is now stuck in recovery mode. Is this happening to anyone else? SORT IT OUT APPLE!!!!

    Do you have to restore your iPhone again? You could try uninstalling and reinstalling iTunes. You could also try checking out this link.
    http://www.ipadforums.net/jailbreaking-hacking-tutorials-how-guides/28716-how-re solve-itunes-unknown-error-3194-a.html

  • HT201210 I have iphone 4s and is stuck in recovery mode, i tried everything but no help!

    Iphone 4s stuck in recovery mode, itunes logo is on screen and many errors during restore process.
    Please help!

    It would be helpful if you actually told us what the errors are...
    You may want to look at this: http://support.apple.com/kb/ts3694

  • Hellow guys I am very confused. I can't get my phone to restore to latest firmware and now it's just giving me a DFU mode and I can't do anything. It won't even let me UPDATE OR RESTORE CAN ANYONE HELP

    :S

    If you are sure that it is charged and you still can't get it to power on. You may need to reload the OS. If you need help doing this let me know.

Maybe you are looking for