Can't get my Premiere Elements 11 to reinstall

I am told that you are only allowed a finite number of times that you can reinstall Premiere Elements 11 and I seem to have reached it.
What do I do now ?

frodron
Thanks for the reply. Lots of details to be sorted out.
1. If you have Photoshop Elements 11 and Premiere Elements 11 installed on Windows 7 64 bit, then
a. Photoshop Elements 11 is a 32 bit application in a 64 bit system and its key files would be in Program Files (x86).
b. Premiere Elements 11 is a 64 bit application in Windows 7 64 bit and its key files would be in Program Files.
So if you found otherwise, there is a major problem. Did you use default locations during installation or customize?
2. Photoshop Elements 11 and Premiere Elements 11 each come with its own Elements Organizer 11 if you purchase them separately and only one is on a given computer. But, when you purchase Photoshop Elements 11 and Premiere Elements 11 and install them on the same computer, then they share the same Elements Organizer 11 catalog. So, if both Photoshop Elements 11 and Premiere Elements 11 are on your one computer, then they are sharing the same Elements Organizer 11.
3. NTSC versus PAL. There should be a NTSC or PAL set up choice right after you insert your purchased serial number and the Adobe Licensing Agreement is OK'd. Could you post a screenshot of the dialog where you are being forced into a NTSC set up? Is there any chance that you are overlooking choices when you are downloading and installing these programs?
4. If you can get into the Elements Organizer 11 and not Premiere Elements 11, I am suspecting that you are having an activation issue.
Did you have a chance to read through the following:
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Please consider and then we will determine what next.
Thank you.
ATR

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From: A.T. Romano <[email protected]>
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Subject: can't upload from premiere elements to youtube
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