Can't get my yahoo email to work

Question

Hi there,After the battery of my 9360 Blackberry died, I just bought a new 9720 two days ago in Dubai, thinking that I can just put the same SIM card (from the 9360) of my home mobile provider SwissCom into the new 9720, and that I can just continue to receive emails from my yahoo email account. But it is not working. After I setup the yahoo email account under the Setup function on the new 9720, the acount is listed with the Yahoo symbol under Email accounts ... where you can then choose to 'add another email address' or 'return to setup'). But the icon 'Email Accounts' (under Setup, where it lists all the different features you can set up besides Email Accounts) does not idicate (with a (1) next to it), that an email account has already been set up. When I try to compose an email, I get the message 'No message services configured. You will be redirected to the Setup Wizard to set up your email account'. If I click ok to follow this direction, it brings me to the Email accounts screen that shows the already created Yahoo email account. If I try to create the yahoo account again, I get the message that 'This account has already been added to your BlackBerry Internet Service'. But obviously my yahoo email account does not work because I cannot write or receive messages. According to your KB05000 post, I did delete my yahoo email account [CMIME] in the service book, but I noticed there is a second Internet Service service book for my yahoo email account that ends with [CICAL]. I wonder whether this has anything to do with it and whether I should delete this as well? Many thanks in advance.Jens  

Answer 1

Thanks John, I resent it and i got the message that it was successfully resent. However, when I check in the Service Book section, there is no yahoo.com [CMIME] there, even after doing a hard shut down (taking out the battery) and starting up again. But the yahoo.com [CICAL] is still there. What's the difference between CMIME and CICAL anyways? Thanks, Jens