Can't get new account to convert file

I purchased a year's subscription, got the email and confirmed the account, but when I attempted to convert a PDF file to an Excel file, I was asked by the software to purchase a subscription to do so......  Now what?

Hi jsd_40,
Welcome to the Support Communities!  You should absolutely be able to add the music you've purchased to your new iPhone.  Are you using the same computer and Apple ID that you used to make the purchases?  What type of computer do you have?  Do you have the latest version of iTunes installed?
The articles below will walk you through the steps of ensuring you have the latest software, and the computer is authorized for your Apple ID.  I'll also include how to transfer the purchases you made on your old iPhone to the computer.  Then, if it doesn't automatically open, launch the iTunes application first, then connect your new iPhone to it.  You should be prompted to set up the new iPhone.
iTunes: How to install the latest version
http://support.apple.com/kb/ht5654
Authorize your Mac or PC using iTunes
http://support.apple.com/kb/HT1420
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
iOS: Syncing your data with iTunes
http://support.apple.com/kb/ht1386
Sync using USB
Open iTunes.
Connect the iOS device to your computer using the included USB cable.
Click the Device button in the upper-right corner. (If viewing the iTunes Store, click the Library button first.) If you don't see your device, you may need to hide the sidebar. Choose View > Hide Sidebar.
Some tabs may not appear if you don't have the corresponding content in your library. For example, if you don't have any podcasts in your library, the Podcast tab won't appear.
Click Apply, in the lower-right corner of the screen, to sync.
I hope this information helps ....
- Judy
- Judy

Similar Messages

  • HT204053 I did not know my kids had set up an Itunes account for me with one user name and password.  then i got an i phone and set it up with a different email address and new password.  how can i get my accounts to merge so i can have all of my music on

    I did not know my kids had set up an Itunes account for me with one user name and password.  then i got an i phone and set it up with a different email address and new password.  how can i get my accounts to merge so i can have all of my music on my iphone

    Quote: "You cannot merge two or more Apple IDs into a single one. You can, however, use one Apple ID for iCloud services and another Apple ID for store purchases (including iTunes in the Cloud and iTunes Match). See “Using one Apple ID for iCloud and a different Apple ID for Store Purchases” above for details." See also Apple ID & iCloud FAQ: http://support.apple.com/kb/HT4895?viewlocale=en_US&locale=en_US
    You can set up your iCloud account on your iOS device under: "Settings > iCloud" and a other account for store purchases under "Settings > iTunes & App Stores". Unfortunately merging accounts is not possible but you could transfer all of your music manually via iTunes from your Mac or PC.

  • I can't get new version of itunes to install on Windows 7 64 bit computer. Receive message that reads insufficient privileges to access c:\program files\ipod\bin. Tried to follow some suggestions found here but nothing is working. Any new suggestions?

    I can't get new version of itunes to install on Windows 7 64 bit computer. Receive message that reads insufficient privileges to access c:\program files\ipod\bin. I've followed several threads I've read here but nothing is working.

    For such situation, I'd suggest the following:
    1. Remove current installed office with the fix-it tool in
    KB2739501, and follow the "Remove Office manually" section to make sure there are no remaining files
    2. Either download a trial version of Office 2013 from
    http://office.microsoft.com/, or from
    http://technet.microsoft.com/en-us/evalcenter/jj937170
    3. Reboot your computer in clean boot mode, and run setup again
    Max Meng
    TechNet Community Support

  • HT201304 How can I change the account card on file to a different card?

    How can I change the account card on file to a different card?

    HT1918 iTunes Store: Changing account information
    Learn how to change your name, billing address, email address, and credit card information for your iTunes Store account.
    Note: If your previous payment method was not accepted, you can edit your payment type or credit card information by following the steps in this article.
    You can change all of your account information from the Apple Account Information page. To get to the Apple Account Information page, follow these instructions:
    Changing your account information using a computer:
    Open iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password, then click the Sign In button.
    Choose Store > View My Account.
    Enter your account password, and click the View Account button.
      To update your email address, follow these instructions: 
    From the Apple Account Information page, click the Edit button to the right of your Apple ID.
    Enter your new email address into the Email Address field.
    Click the Done button.
      To update your name, billing address, or payment information, follow these instructions: 
    From the Apple Account Information page, click the Edit Payment Information button.
    Edit the information that you would like to change.  Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
      Click the Done button once you've updated all of your information.
    Changing your account information using an iOS device:
    Tap Settings on the Home screen.
    Tap iTunes & App Stores.
    Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
    Tap View Apple ID.
    Enter your Apple ID password.
      To update your email address, follow these instructions: 
    In the Edit section, tap the Apple ID field.
    Tap the Apple ID field.
    Enter the email address that you would like to be your Apple ID.
    Tap the Done button.
      To update your name, billing address, or payment information, follow these instructions: 
    In the Edit section, tap Payment Information.
    Update the information that you want to change.
    Tap the Done button when finished.
    Additional Information  Notes 
    If you use an AOL screen name to sign in to the iTunes Store, editing your information on the Apple Account Information page will not carry over to your AOL account. If you need to update your AOL account information, contact AOL.
    If your account information does not match your credit card, you may get a message stating "The credit card was declined."
    When you update your credit card number or billing address through the iTunes Store, any equivalent information you might use with iCloud, Apple Store online, iPhoto, or Aperture is also updated.
    The iTunes Store will place a minimal authorization hold on your credit card each time that you update your account information (equal to around 1 USD). The authorization hold is not a charge. The authorization hold is placed on your credit card to make sure that the information provided matches the information on file with your financial institution. The authorization hold will not be displayed in your iTunes Store purchase history.
      Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple’s recommendation or endorsement. Please contact the vendor for additional information.
    Last Modified: Sep 24, 2012

  • Set up apple Id with invalid email so can't validate new account. How can I edit account  info when I can't sign in for anything? Thx

    Set up apple Id with invalid email so can't validate new account. How can I edit account  info when I can't sign in for anything? Thx

    Hi Franklin777,
    If you are having issues with your Apple ID, this article will get you started.
    Frequently asked questions about Apple ID
    The first step is to find and edit the Apple ID you created:
    Apple ID: Finding your Apple ID
    If you need to reset your security questions this article will help ... 
    The rescue email address is a different address than the one you use for your Apple ID. 
    Rescue email address and how to reset Apple ID security questions
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Hope you get back on track soon!
    - Judy

  • I got a new lenovo desktop windows 8.1,installed itunes and synced my ihone 4 no problems. then i imported a cd of songs which showed up in recently added but not in main library ,therefore it did not sync to the iphone. how can i get new songs to ap

    i got a new lenovo desktop windows 8.1,installed itunes and synced my iphone 4 no problems. then i imported a cd of songs which showed up in recently added but not in main library ,therefore it did not sync to the iphone. how can i get new songs to appear in the main library and sync properly
    thanks
    john

    Check the songs are really not in the Music section of the library by clicking the magnifying glass in the search box and unticking Search Entire Library if it is ticked, then typing in the name of the album. If the tracks still don't show try closing iTunes and deleting a hidden file called sentinel from inside your iTunes folder. This should make iTunes run an integrity check on the database when you start it again. Make sure the tracks are checked before you try syncing again.
    tt2

  • Where can i get Oracle9i online help CTL files?

    I remembered there is online help in SQL*Plus when I used Oracle7. After exec $ORACLE_HOME/bin/helpins,we can type HELP command in SQL*Plus to get a online help, such as:
    SQL>help create table
    I know $ORACLE_HOME/bin/helpins actually create HELP table in SYSTEM schema and load tree files (plshelp.ctl,plushelp.ctl,sqlhelp.ctl) in $ORALCE_HOME/sqlplus/admin/help directory. However,in Oracle8i or later, there barely contain any useful commands help-line in that three load files. So I can't get new commands info for Oracle8&9i when I use SQL*Plus.
    Who can tell me where can I get new version of those three load files? I really want them!
    Robin

    Note 47574.1 in MetaLink states:
    Problem:
    Windows 95/NT: 'Can't find help files'. SQL*Plus Help is not available.
    Solution:
    The HELP command has been removed from SQL*Plus version 3.3.X, SQL*Plus version 8.0.3 under Microsoft Windows 95/NT.
    The on-line help for SQL*Plus can be viewed through Adobe Acrobat.

  • I can't get my adobe pdf converter to work.  It requests me to rebuy it.

    I can't get my adobe pdf converter to work.  It requests me to rebuy it

    Hi,
    Please try to log in at https://cloud.acrobat.com with your Adobe ID and password.  Then you can select "Export PDF" at top menu.
    From Adobe Reader X or XI, please do below:
    1. Launch Reader
    2. Select "Tools" from right top
    3. Click "Sign in" link in blue then sigin with your Adobe ID and password.
    4. Select "ExportPDF" tab
    5. Click "Select PDF File" link to select your PDF file to export
    6. Click "Convert" button.
    Thank you.
    Hisami

  • HT1430 I changed the password on my gmail account and now I can't get the account to sync with my iPhone

    I changed the password on my gmail account and I can't get the account to sync with my iPhone.  What can I do?

    Did you add the new password to your mail account in your phone?

  • Can we get news grps mail tro mails or can we access these mails tro outlook or any mail clients ??

    Hello
    Can we get news grps mail tro mails or can we access these mails tro outlook or
    any mail clients ??
    Kindly Write Vack,
    Dilip

    OK, getting really close now.  Per your recommendations, I eliminated the middle tier of accounts.  Things now look like this:
    Top Tier:  a single account (e.g.: [email protected]) for sharing only common Contacts and Calendar entries to be available to all family members below.
    Bottom Tier:  one unique account for each IOS device (e.g.: oharahusband@, oharawife@, oharachild1@, ... oharachildn@).  Each family device will add the oharafamily@ and select only Contacts and Calendars for that Top Tier account.
    I have tested this at a basic level by adding, changing and removing contacts and calendar entries at the oharagroup level, and observed these entries appearing and disappearing properly in the iPhone 4 and iPad associated apps.
    Now I have two additional questions:
    Q1 - In the near future, as I buy additional iOS devices, I will want to be able to see my own (but not my wife's) personal information across all my iOS devices (and vice versa).  When I add a new iOS devices, for example, for myself, should I:
    Alternative 1:
    Assign each new device of mine a unique new iCloud account (e.g., oharahusbandipad@, oharahusband iphone, etc.),
    Make that new iCloud account the primary for the device in question,
    Then (I'm guessing here) make sure that in the Acounts settings for each of my iOS devices include all my other iCloud primary acounts/devices, and,
    Finally, add in the oharagroup@ into the new device's Accounts section to include shared entries
    OR
    Alternative 2:
    Assign the same iCloud account number to each new device (for example, all mine beome oharahusband@),
    Make that primary on all my devices, and,
    include the oharagroup@ in each device's Accounts settings for sharing.
    Thanks!

  • How can i get an account itunestore in mexico??

    if any one knows how can i get an account in mexico.
    i've been looking and mexico dont appear in the list of countries of itunes store..
    tks.
    MACBOOK   Mac OS X (10.4.8)  

    Sorry, but as scapesuiter said, there is no iTunes Store for Mexico, and no indication if or when one will be set up. So unless you have a legal residence in a country that does have an iTunes Store now, and have a credit card issued and billed to an address in that country, you will not be able to use the iTunes Store.

  • Finder got an error: Can't get item 1 of {document file "foo" ...}

    I have a lot of files in Corel Painter 8's RIFF format. I want to write a script that opens a file and somehow forces Corel Painter 8 to save the file as a GIF. GUI scripting may be some help with the latter; now I am concentrating on finding RIFF files and opening them in Corel Painter 8.
    I have a script that does a depth-first search of the folders starting at some root folder, using the Finder application to do the file-system stuff. It creates a list with
    set docs to every document file of pages_folder whose file type = "RIFF"
    as it loops through folders it adds to the list like this:
    set more_documents to every document file of a_folder whose file type = "RIFF"
    set docs to docs & more_documents
    My naîve mental model is that docs is a list of document-file objects. Next I have a loop that attempts to strip out files for which a GIF file already exists (and is no older than the RIFF document). This works by deleting non-matching items like so:
    if not isgifneeded then
    set docs to items 1 thru (i - 1) of docs & items (i + 1) thru (length of docs) of docs
    end if
    Finally it tries to open one of the files in Corel Painter 8 using the Finder:
    open item 1 of docs using "Corel Painter 8"
    This does not work. I get an error message
    Finder got an error: Can't get item 1 of {document file "bar" of folder "foo" of folder "blah" of folder "pdc" of folder "Users" of startup disk, ... }."
    It lists all of the files. (The error message appears in a sheet that extends off the bottom of the screen!) They are identified in the message as document-file objects. The curly braces are, I believe, the AppleScript notation for a list. I expect to be able to obtain the first element of a list with ‘item 1 of xs’. My assumption is that the Finder’s open command would expect a document file object, or at least would be able to cope with being asked to open a document. What am I missing here?
    PowerBook 12" without mini-DVI   Mac OS X (10.4.7)  

    Hi Damian and welcome to Apple Discussions!
    One suggestion: try
    tell application "Finder" to open item 1 of docs
    (without 'using "Corel Painter 8"')
    As far as the Finder is concerned, "Corel Painter 8" is just a string of characters. And telling the Finder to open a file is just the same as double-clicking it: the Finder knows which app to use - as long as these are native Corel Painter 8 docs.
    Hope this helps,
    H

  • The LCD for my macbook air model number MC965LL/A (purchased 2011) is broken , where  can I get new one and what is the part number for it ?

    The LCD for my macbook air model number MC965LL/A (purchased 2011) is broken , where  can I get new one and what is the part number for it ?

    You can find them at vendors like ifixit and instructions to install.
    http://www.ifixit.com/Mac-Parts/MacBook-Air-13%22-Mid-2011

  • Can we get the name of fmx file at runtime

    Hi all,
    can we get the name of fmx file which is doing some DML operation on a specific table Can we back track which fmx module has done DML on a specific table. The reason I need this because I've 7 different fmx files which are doing some DML operation on a specific table and these fmx files were used by different users. Not necessarily 1:1 For eg. one user can do DML through 3 different fmx files. So in such case if I want to want to know from which fmx file this DML has take place .How can I achieve that. I know I can get the oracle username through v$session but it will not suffice my needs. I need the name of fmx file also.
    I'm using:
    Forms [32 Bit] Version 10.1.2.0.2 (Production)
    Oracle Database 10g Release 10.2.0.1.0 - Production
    PL/SQL Release 10.2.0.1.0 - Production
    CORE    10.2.0.1.0      Production
    TNS for 32-bit Windows: Version 10.2.0.1.0 - Production
    NLSRTL Version 10.2.0.1.0 - Production
    Any help?
    Warm Regards
    Percy

    Percy,
    For that you can set the Module Field in the V$session in each form by,
    DBMS_APPLICATION_INFO.SET_MODULE(MODULE_NAME => :SYSTEM.CURRENT_FORM, ACTION_NAME => USER);Write this in each form, and then you will get the form name in the V$SESSION's module field with form name.
    Hope this helps.
    Regards,
    Manu.

  • HT4897 I created an alias precisely because I wanted to make it the new default name and then quickly realized it wasn't possible. How long after deleting the alias will it become available again so that I can create a new account with it?

    I created an alias precisely because I wanted to make it the new default name and then quickly realized it wasn't possible. How long after deleting the alias will it become available again so that I can create a new account with it?
    I'm trying to make iCloud mail my primary email but I'm concerned that I may have lost the perfect email address forever.

    I have the same problem. After our wedding I've created an alias ([email protected]) to my actual AppleID Account ([email protected]). Now I'd the idea to delete the alias and my actual AppleID to create a new AppleID with ([email protected]).
    Is there really no possibilty to do this?
    Thanks in advance for quick and positive feedback.

Maybe you are looking for

  • Has anyone tried Displayport to VGA adaptor for T410S?

    I found Displayport to VGA cable for T410S on Lenovo site. Lenovo DisplayPort to VGA Monitor Cable 57Y4393 I just wonder if DP can directly transfer to analog port? Has anyone tried this? Solved! Go to Solution.

  • Need UNLOCK CODE to Photoshop Album Starter 3.2

    Folks, you holding all my photos hostage. How do I unlock Adobe Photoshop Album Starter Editiion 3.2? How do I get  around the registration page that pops up when I go to the photoshop.  The page will not let me by to try any thing. Can't you just se

  • ACS 4.2.0 AAA-server-IP-address changing to 169.254.x.x

    Hello, I have ACS 4.2.0.124.15   installed on a windows server 2008. In the configuration menu : network config > AAA server , the AAA-server-IP-address change to 169.254.x.x each time I disconnect the  ethernet interface of the server. Allthough, th

  • Web Service in JDK 6 - client resends request after certain time ?

    Hi, I am using the JAX-WS in JDK 6 to build a web service. The client sends a request to the server and server starts processing the request. The Server side processing is time consuming. I am not sure what exactly happens, but after a certain time,

  • Import to new Server with Standard Database Failing at 5%

    Since the new database edition (basic, standard, premium) preview has gone live I have been trying to import an automatically exported bacpac onto a new server and into a Standard S1 database using the portal UI. So far every attempt has failed at ro