Can't get on internet with 3g or wifi

I have a greyed out wifi on my phone and have done a full restore, reset network settings etc. Iw will not even connect to the internet via 3G, says in appstore 'unable to connect to app store' when in safari it states 'connection to the internet has been lost'
I also cannot access email....
help please I have read about the greyed out wifi which i think may be a hardware issue but i didn't think it would affect the whole internet?

Hi there,
I would recommend taking a look at the troubleshooting steps found in the articles below.
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/TS3780
-Griff W.

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