Can't get or receive mail

I set up a apple mail account and linked it to my aol address several months ago. In the process, I was asked to sign on for a free mac something which I did. Recently, I received notice that the free mac something was expiring. I let it. This morning I can't send or receive mail because my "address doesn't match authentication." Help !
Thanks.

Hi
Assuming that you don't want to continue with the .Mac service (which is $100 a year), you'll probably need to go into your Mail Preferences (under the Account section) and reset your account settings to the AOL ones. If your email is currently set to "Account type: .Mac", it's actually easier to create a new account, then move your old mail across manually.
Do this: click the "+" icon on the bottom left of the accounts panel to set up a new account. Set the following values:
Account type: IMAP (the rest of the fields on that screen are self-explanatory)
Incoming mail server: imap.aol.com
You can tick "Use SSL" and leave Authentication set to "Password"
User name: your email address before the "@aol.com" part
Password: your AOL password
Outgoing mail server: smtp.aol.com
Use authentication: ticked. Use same user and password as before.
Tick "SSL", Authentication should be "Password"
See if that works for you. Once it's working, go back into the Account preference panel, click on your .Mac account, and go to Advanced. Untick "Include when automatically checking for new email". Then move your old email (in the inbox, sent items and draft, if necessary) across to your new AOL inbox and other folders. Once you're happy the email is all moved, you can remove the old account.
Matt

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