Can't get order status on iPhone 6, pre-purchased in-store (showed stock for my particular model)

I pre-purchased my iPhone 6, 64GB silver, in-store on 9/13.  I got an e-mail confirmation as well which says deliver by 9/16 (and when I bought it, there was stock left of that model).  When I check my order status at one spot, I get technical difficulties, and when I check it at another, it just gives me the ACE # and location #, which I already had, and it has a blank for expected ship date.   

Thank you very much for the help!  I did reach out to the store, and they had no additional info. other than the preorder number, order number, and location number I had already been e-mailed by Verizon.
However, I just got a shipping update with tracking numbers!  If you made this happen, thank you very much!  So far the tracking numbers do not give me any information except that the label was created 9/18 (this is tomorrow, oddly), so I assume it must have already shipped out or will ship tomorrow.  I hope this means my phone will arrive Friday, 9/19!  Hopefully tomorrow I'll be able to confirm this via the UPS tracking numbers.  (It looks like it is shipping UPS, not FedEx.)
Thanks again!  Fingers crossed, and if you guys can provide me any additional info. or advice, I would appreciate it.  I appreciate all you've done already, too.  Thank you!!

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