Can't get past 10%

Hello,
I am trying to get up and running with ThinApp Factory, but cannot get it to virtualize one single application. For example, I am trying to thinapp an older version of Firefox (3.6). When I go through the motions of creating the package, the process immediately goes to 10% "Provisioning" and stays there, indefinitely. The machine I am using is not the fastest machine out there, but it should be able to do the work. It has 4GB of RAM and a quad-core CPU. 3.15GB are consistently in use when the process is running.
Here is the log file, which I cannot make heads or tales of:
16:21:06,536 INFO pool-10-thread-1 server.Request:65 - Acquiring a lease for FullWorkpool[vmPattern=com.vmware.thinapp.common.workpool.dto.VmPattern@50d0843b[id=2,sourceIso=[standard] Win7ProSP1x64-PennVLK.ISO,networkName=NAT,osType=Win7OsType[variant=professional],osRegistration=com.vmware.thinapp.common.workpool.dto.OsRegistration@16352be6[userName=Jason,organization=My Company,kmsServer=]],id=1,name=Windows 7,maximum=1,state=available,lastError=,instances=[]].
16:21:06,537 DEBUG pool-10-thread-1 workpool.WorkpoolImpl:121 - Using workpool: com.vmware.thinapp.workpool.WorkpoolInstance$$ProxiedByAWDelegation$$1369542329659@369875a3.
I would be very grateful if someone could let me in on exactly how this works. I keep hearing about how great this application is.
Thanks
5/10/13: I needed to get on with life and gave up. Using traditional ThinApp doesn't work too well either, though.

In general those cases where customizations fail, it is usually for the same reasons customizations fail in vsphere when using the customization wizards to create a VM form a template. Things like proper communications (DNS, DHCP, NTP, HTTP/S, etc.) are needed for the vm customization to work.
Aside from the above mentioned, check the following:
SYSPREP tools on vCenter - these are needed for XP VMs.
DHCP must be used for the Win VMs.
Static IPv4 address must be used for TAF.
Check vCenter logs for errors on the customization failures.
Also see http://blogs.vmware.com/thinapp/2012/06/step-by-step-setup-of-thinapp-factory-in-vsphere-using-the-executable.html

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Can't get past 10%

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