Can't get past Air EULA for any Air programs
I have uninstalled and reinstalled Air with no luck.
Air appears to install, ask to accept the user agreement, then closes the installation.
Every time I try to run an air application like Twhirl or Prezi, it brings up the EULA again and asks for me to accept it. I do, it then closes, and does not run the program. This was not an issue yesterday and no settings have changed on my computer. I do recall accepting an Air upgrade yesterday or earlier today.
Here is my log:
[2010-10-10:00:13:17] Performing runtime install
[2010-10-10:00:13:18] UI SWF load is complete
[2010-10-10:00:13:18] UI initialized
[2010-10-10:00:13:18] starting user confirmation
[2010-10-10:00:13:18] Version of this installer: 2.0.4.13090
[2010-10-10:00:13:18] Installation type: new
[2010-10-10:00:13:21] starting install
[2010-10-10:00:13:21] Scheduling runtime installation operations
[2010-10-10:00:13:21] Scheduling an MSI install operation
[2010-10-10:00:13:21] Beginning runtime installation
[2010-10-10:00:13:21] Beginning install
[2010-10-10:00:13:21] Installing c:\docume~1\jlord\locals~1\temp\air37d.tmp\setup.msi
[2010-10-10:00:13:26] Copying C:\DOCUME~1\jlord\LOCALS~1\Temp\AIR37D.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-10-10:00:13:26] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\jlord\Local Settings\Temp\fla382.tmp\temp
[2010-10-10:00:13:26] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-10-10:00:13:26] Copying C:\DOCUME~1\jlord\LOCALS~1\Temp\AIR37D.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-10-10:00:13:26] Execution complete; beginning commit phase
[2010-10-10:00:13:26] Deleting C:\Documents and Settings\jlord\Local Settings\Temp\fla382.tmp\temp
[2010-10-10:00:13:26] Commit complete
[2010-10-10:00:13:26] install complete
[2010-10-10:00:13:44] begin quitting
[2010-10-10:00:13:46] UI SWF load is complete
[2010-10-10:00:13:47] UI initialized
[2010-10-10:00:13:47] Pingback request completed with HTTP status 200
[2010-10-10:00:13:47] Begin background update check
[2010-10-10:00:13:47] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.4.13090/update
[2010-10-10:00:13:47] Background update not available
[2010-10-10:00:13:47] begin quitting
[2010-10-10:00:13:56] Starting app install of file:///C:/Documents%20and%20Settings/jlord/My%20Documents/Downloads/twhirl-0.9.4%20(1).a ir
[2010-10-10:00:13:56] UI SWF load is complete
[2010-10-10:00:13:57] UI initialized
[2010-10-10:00:13:57] beginning UI styling
[2010-10-10:00:13:57] UI styling complete
[2010-10-10:00:13:57] Unpackaging to C:\Documents and Settings\jlord\Local Settings\Temp\fla387.tmp
[2010-10-10:00:13:58] unpackaging/validation is complete
[2010-10-10:00:13:58] application is bound to this version of the runtime
[2010-10-10:00:13:58] app id de.makesoft.twhirl
[2010-10-10:00:13:58] pub id 0EA062BC275E7ED1E6EC3762EFFD73C7158ADF33.1
[2010-10-10:00:13:58] Application not located
[2010-10-10:00:13:58] Waiting for user confirmation
[2010-10-10:00:14:07] User confirmed action: install
[2010-10-10:00:14:07] creating native installer in: C:\Documents and Settings\jlord\Local Settings\Temp\fla388.tmp
[2010-10-10:00:14:08] native installer creation complete
[2010-10-10:00:14:08] Starting install
[2010-10-10:00:14:08] using conversion output in C:\Documents and Settings\jlord\Local Settings\Temp\fla388.tmp
[2010-10-10:00:14:08] Destination for installed application is C:\Program Files
[2010-10-10:00:14:08] Beginning install
[2010-10-10:00:14:08] Installing C:\Documents and Settings\jlord\Local Settings\Temp\fla388.tmp\setup.msi
[2010-10-10:00:14:10] Execution complete; beginning commit phase
[2010-10-10:00:14:10] Commit complete
[2010-10-10:00:14:10] Re-launching application from C:\Program Files\twhirl\twhirl.exe
[2010-10-10:00:14:10] starting cleanup of temporary files
[2010-10-10:00:14:10] application installer exiting
[2010-10-10:00:15:33] Starting update of c:\program files\twhirl\twhirl.exe
[2010-10-10:00:15:33] Updating from file:///C:/Documents%20and%20Settings/jlord/Application%20Data/de.makesoft.twhirl.0EA062B C275E7ED1E6EC3762EFFD73C7158ADF33.1/Local%20Store/update.air
[2010-10-10:00:15:33] Updating to version 0.9.5
[2010-10-10:00:15:34] UI SWF load is complete
[2010-10-10:00:15:34] UI initialized
[2010-10-10:00:15:34] beginning UI styling
[2010-10-10:00:15:34] UI styling complete
[2010-10-10:00:15:34] Unpackaging to C:\Documents and Settings\jlord\Local Settings\Temp\fla38D.tmp
[2010-10-10:00:15:35] unpackaging/validation is complete
[2010-10-10:00:15:35] application is bound to this version of the runtime
[2010-10-10:00:15:35] app id de.makesoft.twhirl
[2010-10-10:00:15:35] pub id 0EA062BC275E7ED1E6EC3762EFFD73C7158ADF33.1
[2010-10-10:00:15:35] Application located at c:\program files
[2010-10-10:00:15:35] Waiting for user confirmation
[2010-10-10:00:15:35] User confirmed action: install
[2010-10-10:00:15:35] creating native installer in: C:\Documents and Settings\jlord\Local Settings\Temp\fla38E.tmp
[2010-10-10:00:15:35] native installer creation complete
[2010-10-10:00:15:35] Starting install
[2010-10-10:00:15:35] using conversion output in C:\Documents and Settings\jlord\Local Settings\Temp\fla38E.tmp
[2010-10-10:00:15:35] Beginning install
[2010-10-10:00:15:35] Installing C:\Documents and Settings\jlord\Local Settings\Temp\fla38E.tmp\setup.msi
[2010-10-10:00:15:39] Execution complete; beginning commit phase
[2010-10-10:00:15:39] Commit complete
[2010-10-10:00:15:39] Re-launching application from c:\program files\twhirl\twhirl.exe
[2010-10-10:00:15:39] starting cleanup of temporary files
[2010-10-10:00:15:40] application installer exiting
[2010-10-18:11:17:54] UI SWF load is complete
[2010-10-18:11:17:55] UI initialized
[2010-10-18:11:17:55] Begin background update check
[2010-10-18:11:17:55] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.4.13090/update
[2010-10-18:11:17:55] Background update not available
[2010-10-18:11:17:55] begin quitting
[2011-10-24:11:58:48] Starting app install of http://cdn01.prezi.com/prezi/desktop/PreziDesktop_3.070.air
[2011-10-24:11:58:48] UI SWF load is complete
[2011-10-24:11:58:49] UI initialized
[2011-10-24:11:58:49] beginning UI styling
[2011-10-24:11:58:49] UI styling complete
[2011-10-24:11:58:49] Downloading file to C:\Documents and Settings\jlord\Local Settings\Temp\fla68.tmp
[2011-10-24:11:58:51] Received HTTP Response Status event
[2011-10-24:11:58:51] Response URL is http://cdn01.prezi.com/prezi/desktop/PreziDesktop_3.070.air
[2011-10-24:11:59:27] Waiting for user confirmation
[2011-10-24:11:59:49] User confirmed action: save
[2011-10-24:11:59:49] Saving file to C:\Documents and Settings\jlord\My Documents\Downloads\PreziDesktop_3.070.air
[2011-10-24:11:59:49] starting cleanup of temporary files
[2011-10-24:11:59:49] application installer exiting
[2011-10-24:12:00:21] Starting app install of http://cdn01.prezi.com/prezi/desktop/PreziDesktop_3.070.air
[2011-10-24:12:00:21] UI SWF load is complete
[2011-10-24:12:00:21] UI initialized
[2011-10-24:12:00:21] beginning UI styling
[2011-10-24:12:00:21] UI styling complete
[2011-10-24:12:00:21] Downloading file to C:\Documents and Settings\jlord\Local Settings\Temp\fla69.tmp
[2011-10-24:12:00:22] Received HTTP Response Status event
[2011-10-24:12:00:22] Response URL is http://cdn01.prezi.com/prezi/desktop/PreziDesktop_3.070.air
[2011-10-24:12:00:26] Waiting for user confirmation
[2011-10-24:12:00:27] User confirmed action: install
[2011-10-24:12:00:27] beginning UI styling
[2011-10-24:12:00:28] UI styling complete
[2011-10-24:12:00:28] Unpackaging to C:\Documents and Settings\jlord\Local Settings\Temp\fla6A.tmp
[2011-10-24:12:00:34] unpackaging/validation is complete
[2011-10-24:12:00:34] application is bound to this version of the runtime
[2011-10-24:12:00:34] app id com.prezi.PreziDesktop
[2011-10-24:12:00:34] pub id
[2011-10-24:12:00:34] Application not located
[2011-10-24:12:00:34] Waiting for user confirmation
[2011-10-24:12:00:41] User confirmed action: install
[2011-10-24:12:00:41] creating native installer in: C:\Documents and Settings\jlord\Local Settings\Temp\fla6C.tmp
[2011-10-24:12:00:46] native installer creation complete
[2011-10-24:12:00:46] Starting install
[2011-10-24:12:00:46] using conversion output in C:\Documents and Settings\jlord\Local Settings\Temp\fla6C.tmp
[2011-10-24:12:00:46] Destination for installed application is C:\Program Files
[2011-10-24:12:00:46] Beginning install
[2011-10-24:12:00:46] Installing C:\Documents and Settings\jlord\Local Settings\Temp\fla6C.tmp\setup.msi
[2011-10-24:12:00:56] Execution complete; beginning commit phase
[2011-10-24:12:00:56] Commit complete
[2011-10-24:12:00:56] stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #3001" errorID=3001]
[2011-10-24:12:02:03] starting cleanup of temporary files
[2011-10-24:12:02:03] application installer exiting
[2011-10-24:12:03:44] UI SWF load is complete
[2011-10-24:12:03:44] UI initialized
[2011-10-24:12:03:45] Pingback request completed with HTTP status 200
[2011-10-24:12:03:45] Begin background update check
[2011-10-24:12:03:45] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.4.13090/update
[2011-10-24:12:04:17] Background update successfully downloaded
[2011-10-24:12:04:17] User notified of available background update
[2011-10-24:12:04:45] User deferred installation of background update
[2011-10-24:12:04:46] begin quitting
[2011-10-25:15:25:54] UI SWF load is complete
[2011-10-25:15:25:54] UI initialized
[2011-10-25:15:25:54] Running C:\Documents and Settings\jlord\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\prezidesktop3\prezidesktop3.exe"
[2011-10-25:15:25:55] begin quitting
[2011-10-25:15:26:00] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:26:00] Commandline is: -update "c:\program files\prezidesktop3\prezidesktop3.exe"
[2011-10-25:15:26:00] Installed runtime (2.0.4.13090) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:26:00] Installed app (com.prezi.PreziDesktop) located at c:\program files\prezidesktop3\prezidesktop3.exe
[2011-10-25:15:26:09] Starting runtime update. Updating runtime from version 2.0.4.13090 to version 3.0.0.4080
[2011-10-25:15:26:09] Installing msi at c:\docume~1\jlord\locals~1\temp\air1b7.tmp\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}
[2011-10-25:15:26:48] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:26:48] Launching subprocess with commandline c:\program files\prezidesktop3\prezidesktop3.exe
[2011-10-25:15:26:48] Runtime Installer end with exit code 0
[2011-10-25:15:26:51] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-10-25:15:26:52] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:26:52] Commandline is: -eula
[2011-10-25:15:26:52] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:26:52] Starting eula display
[2011-10-25:15:27:00] Finished eula display
[2011-10-25:15:27:00] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:27:00] Runtime Installer end with exit code 0
[2011-10-25:15:27:00] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:27:22] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-10-25:15:27:23] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:27:23] Commandline is: -eula
[2011-10-25:15:27:23] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:27:23] Starting eula display
[2011-10-25:15:27:26] Finished eula display
[2011-10-25:15:27:26] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:27:26] Runtime Installer end with exit code 0
[2011-10-25:15:27:26] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:27:41] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-10-25:15:27:41] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:27:41] Commandline is: -eula
[2011-10-25:15:27:41] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:27:42] Starting eula display
[2011-10-25:15:27:51] Finished eula display
[2011-10-25:15:27:51] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:27:51] Runtime Installer end with exit code 0
[2011-10-25:15:27:51] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:36:43] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-10-25:15:36:43] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:36:43] Commandline is: -eula
[2011-10-25:15:36:43] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:36:44] Starting eula display
[2011-10-25:15:36:49] Finished eula display
[2011-10-25:15:36:49] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:36:49] Runtime Installer end with exit code 0
[2011-10-25:15:36:50] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:39:14] Bootstrapper begin (Win:version 2.0.2.12610)
[2011-10-25:15:39:14] Installed runtime located (3.0.0.4080)
[2011-10-25:15:39:14] Launching application installer: "Adobe AIR Application Installer.exe" "C:\DOCUME~1\jlord\LOCALS~1\Temp\AIRB2.tmp\Adobe Support Advisor"
[2011-10-25:15:39:15] Application Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:39:15] Commandline is: "C:\DOCUME~1\jlord\LOCALS~1\Temp\AIRB2.tmp\Adobe Support Advisor"
[2011-10-25:15:39:15] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:39:16] Validating app in folder C:\DOCUME~1\jlord\LOCALS~1\Temp\AIRB2.tmp\Adobe Support Advisor
[2011-10-25:15:39:21] Application signature verified
[2011-10-25:15:39:21] Unpackaging/validation complete
[2011-10-25:15:39:21] No app located for appID 'AdobeSupportAdvisor' and pubID 'E7BED6E5DDA59983786DD72EBFA46B1598278E07.1'
[2011-10-25:15:39:25] Starting app installation to C:\Program Files. Installing app AdobeSupportAdvisor.E7BED6E5DDA59983786DD72EBFA46B1598278E07.1 version 1.6.0.20110628 using the source file at file:///C:/DOCUME~1/jlord/LOCALS~1/Temp/AIRB2.tmp/Adobe%20Support%20Advisor
[2011-10-25:15:39:25] Installing msi at C:\DOCUME~1\jlord\LOCALS~1\Temp\AIRB2.tmp\Adobe Support Advisor\setup.msi with guid {71B6C9B6-CDF1-516E-EDBD-F3F8EBF7A0C7}
[2011-10-25:15:39:30] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:39:30] Launching subprocess with commandline C:\Program Files\Adobe Support Advisor\Adobe Support Advisor.exe
[2011-10-25:15:39:30] Application Installer end with exit code 0
[2011-10-25:15:39:30] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula -nai
[2011-10-25:15:39:30] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:39:30] Commandline is: -eula -nai
[2011-10-25:15:39:30] Application installer success
[2011-10-25:15:39:30] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:39:31] Starting eula display
[2011-10-25:15:39:33] Finished eula display
[2011-10-25:15:39:33] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:39:33] Runtime Installer end with exit code 0
[2011-10-25:15:39:33] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:39:44] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula -nai
[2011-10-25:15:39:44] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:39:44] Commandline is: -eula -nai
[2011-10-25:15:39:44] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:39:45] Starting eula display
[2011-10-25:15:39:48] Finished eula display
[2011-10-25:15:39:48] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:39:48] Runtime Installer end with exit code 0
[2011-10-25:15:39:48] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:40:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-10-25:15:40:01] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:40:01] Commandline is: -eula
[2011-10-25:15:40:01] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:40:02] Starting eula display
[2011-10-25:15:40:15] Finished eula display
[2011-10-25:15:40:15] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:40:15] Runtime Installer end with exit code 0
[2011-10-25:15:40:15] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:42:29] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:42:29] Commandline is:
[2011-10-25:15:42:29] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:42:33] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-10-25:15:42:34] Runtime Installer end with exit code 0
[2011-10-25:15:42:34] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:42:34] Commandline is: -installupdatecheck
[2011-10-25:15:42:34] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:42:34] Performing pingback request
[2011-10-25:15:42:36] Pingback request completed with HTTP status 200
[2011-10-25:15:42:36] Starting runtime background update check
[2011-10-25:15:42:36] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.0.0.4080/update
[2011-10-25:15:42:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.0.0.4080/update to C:\Documents and Settings\jlord\Application Data\Adobe\AIR\Updater\Background
[2011-10-25:15:42:36] Runtime update not available
[2011-10-25:15:42:36] Unpackaging cancelled
[2011-10-25:15:42:36] Runtime Installer end with exit code 0
[2011-10-25:15:42:39] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-10-25:15:42:39] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:42:39] Commandline is: -eula
[2011-10-25:15:42:39] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:42:40] Starting eula display
[2011-10-25:15:43:37] Finished eula display
[2011-10-25:15:43:37] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:43:37] Runtime Installer end with exit code 0
[2011-10-25:15:43:37] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:43:48] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-10-25:15:43:49] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:43:49] Commandline is: -eula
[2011-10-25:15:43:49] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:43:49] Starting eula display
[2011-10-25:15:44:36] Finished eula display
[2011-10-25:15:44:36] Runtime Installer end with exit code 0
[2011-10-25:15:44:36] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:44:46] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula -nai
[2011-10-25:15:44:46] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:44:46] Commandline is: -eula -nai
[2011-10-25:15:44:46] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:44:47] Starting eula display
[2011-10-25:15:44:49] Finished eula display
[2011-10-25:15:44:49] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:44:49] Runtime Installer end with exit code 0
[2011-10-25:15:44:49] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:50:12] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:50:12] Commandline is: -arp:uninstall
[2011-10-25:15:50:12] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:50:14] Starting runtime uninstall. Uninstalling runtime version 3.0.0.4080
[2011-10-25:15:50:15] Uninstalling product with GUID {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}
[2011-10-25:15:50:27] Runtime Installer end with exit code 0
[2011-10-25:15:51:08] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:51:08] Commandline is:
[2011-10-25:15:51:08] No installed runtime detected
[2011-10-25:15:51:10] Starting runtime install. Installing runtime version 3.0.0.4080
[2011-10-25:15:51:10] Installing msi at c:\docume~1\jlord\locals~1\temp\air161.tmp\setup.msi with guid {ACEB2BAF-96DF-48FD-ADD5-43842D4C443D}
[2011-10-25:15:51:20] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:51:20] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -installupdatecheck
[2011-10-25:15:51:21] Runtime Installer end with exit code 0
[2011-10-25:15:51:23] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:51:23] Commandline is: -installupdatecheck
[2011-10-25:15:51:23] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:51:24] Performing pingback request
[2011-10-25:15:51:25] Pingback request completed with HTTP status 200
[2011-10-25:15:51:25] Starting runtime background update check
[2011-10-25:15:51:25] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.0.0.4080/update
[2011-10-25:15:51:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/3.0.0.4080/update to C:\Documents and Settings\jlord\Application Data\Adobe\AIR\Updater\Background
[2011-10-25:15:51:26] Runtime update not available
[2011-10-25:15:51:26] Unpackaging cancelled
[2011-10-25:15:51:26] Runtime Installer end with exit code 0
[2011-10-25:15:52:09] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-10-25:15:52:09] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:52:09] Commandline is: -eula
[2011-10-25:15:52:09] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:52:10] Starting eula display
[2011-10-25:15:52:13] Finished eula display
[2011-10-25:15:52:13] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:52:13] Runtime Installer end with exit code 0
[2011-10-25:15:52:13] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
[2011-10-25:15:52:37] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -eula
[2011-10-25:15:52:38] Runtime Installer begin with version 3.0.0.4080 on Windows XP x86
[2011-10-25:15:52:38] Commandline is: -eula
[2011-10-25:15:52:38] Installed runtime (3.0.0.4080) located at c:\Program Files\Common Files\Adobe AIR
[2011-10-25:15:52:38] Starting eula display
[2011-10-25:15:52:42] Finished eula display
[2011-10-25:15:52:42] Could not create a file at C:\Documents and Settings\jlord\Application Data\Adobe\AIR\eulaAccepted, ignoring
[2011-10-25:15:52:42] Runtime Installer end with exit code 0
[2011-10-25:15:52:42] Subprocess c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater failed (1)
TIFFs will hold everything that PSDs do.
That's nice to hear. However, I found that the Image Processor conversion doesn't work correctly in some cases. Here's one example. I have a file with a single image layer and which is a Smart Object. I applied a Blur Gallery Iris Blur to this object as a Smart Filter. After running the Image Processor what I got was a flattened file with no Smart Object and no blur filter. The filter effect was rasterized so it wasn't lost but the ability to edit further was.
And it gets worse. I have another file with a single Smart Object layer and a Nik Software Color Efex Pro filter applied. In this case, not only did it flatten the file, it didn't even render the effect correctly.
I played around with my preferences thinking that my Maximize Compatibility or TIFF layer-save options might be causing the problem. But, so far, I haven't been able to get the Image Processor to work correctly.
However, if I do the conversion manually I end up with a TIFF file that includes the Smart Object with Smart Filter intact. If I want to use these files with Lightroom I guess I'll have to convert each one manually.
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That's nice to hear. However, I found that the Image Processor conversion doesn't work correctly in some cases. Here's one example. I have a file with a single image layer and which is a Smart Object. I applied a Blur Gallery Iris Blur to this object as a Smart Filter. After running the Image Processor what I got was a flattened file with no Smart Object and no blur filter. The filter effect was rasterized so it wasn't lost but the ability to edit further was.
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SELECT c.*, b.accounting_date,
a.segment1
|| '.'
|| a.segment2
|| '.'
|| a.segment3
|| '.'
|| a.segment4
|| '.'
|| a.segment5 accrual_account
FROM gl_code_combinations a,
ARCHIVE.ap_ae_headers b,
ARCHIVE.ap_ae_lines c,
ARCHIVE.po_distributions d,
ARCHIVE.ap_invoice_distributions e
WHERE e.po_distribution_id IS NOT NULL
AND d.po_distribution_id = e.po_distribution_id
AND c.source_table = 'AP_INVOICE_DISTRIBUTIONS'
AND c.source_id = e.invoice_distribution_id
AND b.ae_header_id = c.ae_header_id
AND b.accounting_date <= :b1
AND a.code_combination_id = d.accrual_account_id
AND a.segment3 = '3010'
UNION ALL
SELECT c.*, b.accounting_date,
a.segment1
|| '.'
|| a.segment2
|| '.'
|| a.segment3
|| '.'
|| a.segment4
|| '.'
|| a.segment5 accrual_account
FROM gl_code_combinations a,
apps.ap_ae_headers b,
apps.ap_ae_lines c,
apps.po_distributions d,
apps.ap_invoice_distributions e
WHERE e.po_distribution_id IS NOT NULL
AND d.po_distribution_id = e.po_distribution_id
AND c.source_table = 'AP_INVOICE_DISTRIBUTIONS'
AND c.source_id = e.invoice_distribution_id
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AND b.accounting_date <= :b1
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AND a.segment3 = '3010'
SQL>select * from table(dbms_xplan.display);
| Id | Operation | Name | Rows | Bytes | Cost | Inst |IN-OUT|
| 0 | SELECT STATEMENT | | 20 | 7545 | 7708 | | |
| 1 | UNION-ALL | | | | | | |
| 2 | NESTED LOOPS | | 19 | 7201 | 825 | | |
| 3 | NESTED LOOPS | | 19 | 6612 | 787 | | |
| 4 | NESTED LOOPS | | 93 | 28737 | 694 | | |
| 5 | NESTED LOOPS | | 119 | 32130 | 456 | | |
|* 6 | FILTER | | | | | | |
| 7 | REMOTE | | | | | AJINNI | R->S |
|* 8 | FILTER | | | | | | |
| 9 | REMOTE | | | | | AJINNI | R->S |
|* 10 | FILTER | | | | | | |
| 11 | REMOTE | | | | | AJINNI | R->S |
|* 12 | FILTER | | | | | | |
| 13 | REMOTE | | | | | AJINNI | R->S |
|* 14 | TABLE ACCESS BY INDEX ROWID | GL_CODE_COMBINATIONS | 1 | 31 | 2 | | |
|* 15 | INDEX UNIQUE SCAN | GL_CODE_COMBINATIONS_U1 | 1 | | 1 | | |
| 16 | NESTED LOOPS | | 1 | 344 | 6883 | | |
| 17 | NESTED LOOPS | | 6 | 1878 | 6871 | | |
| 18 | NESTED LOOPS | | 572 | 156K| 5727 | | |
| 19 | NESTED LOOPS | | 988 | 248K| 3751 | | |
|* 20 | TABLE ACCESS BY INDEX ROWID| AP_AE_HEADERS_ALL | 978 | 17604 | 817 | | |
|* 21 | INDEX RANGE SCAN | AP_AE_HEADERS_N3 | 17595 | | 82 | | |
|* 22 | TABLE ACCESS BY INDEX ROWID| AP_AE_LINES_ALL | 1 | 240 | 3 | | |
|* 23 | INDEX RANGE SCAN | AP_AE_LINES_U2 | 8 | | 2 | | |
|* 24 | TABLE ACCESS BY INDEX ROWID | AP_INVOICE_DISTRIBUTIONS_ALL | 1 | 23 | 2 |
|* 25 | INDEX UNIQUE SCAN | AP_INVOICE_DISTRIBUTIONS_U2 | 1 | | 1 | | |
|* 26 | TABLE ACCESS BY INDEX ROWID | PO_DISTRIBUTIONS_ALL | 1 | 32 | 2 | | |
|* 27 | INDEX UNIQUE SCAN | PO_DISTRIBUTIONS_U1 | 1 | | 1 | | |
|* 28 | TABLE ACCESS BY INDEX ROWID | GL_CODE_COMBINATIONS | 1 | 31 | 2 | | |
|* 29 | INDEX UNIQUE SCAN | GL_CODE_COMBINATIONS_U1 | 1 | | 1 | | |
Predicate Information (identified by operation id):
6 - filter(NVL("AP_AE_HEADERS_ALL_H"."ORG_ID",NVL(TO_NUMBER(DECODE(SUBSTRB(:B1,1,1),'
',NULL,SUBSTRB(:B2,1,10))),(-99)))=NVL(TO_NUMBER(DECODE(SUBSTRB(:B3,1,1),' ',NULL,SUBSTRB(:B4
8 - filter(NVL("AP_AE_LINES_ALL_H"."ORG_ID",NVL(TO_NUMBER(DECODE(SUBSTRB(:B1,1,1),'
',NULL,SUBSTRB(:B2,1,10))),(-99)))=NVL(TO_NUMBER(DECODE(SUBSTRB(:B3,1,1),' ',NULL,SUBSTRB(:B4
10 - filter(NVL("AP_INVOICE_DISTRIBUTIONS_ALL_H"."ORG_ID",NVL(TO_NUMBER(DECODE(SUBSTRB(:B1,1,1),'
',NULL,SUBSTRB(:B2,1,10))),(-99)))=NVL(TO_NUMBER(DECODE(SUBSTRB(:B3,1,1),' ',NULL,SUBSTRB(:B4
12 - filter(NVL("PO_DISTRIBUTIONS_ALL_H"."ORG_ID",NVL(TO_NUMBER(DECODE(SUBSTRB(:B1,1,1),'
',NULL,SUBSTRB(:B2,1,10))),(-99)))=NVL(TO_NUMBER(DECODE(SUBSTRB(:B3,1,1),' ',NULL,SUBSTRB(:B4
14 - filter("A"."SEGMENT3"='3010')
15 - access("A"."CODE_COMBINATION_ID"="PO_DISTRIBUTIONS_ALL_H"."ACCRUAL_ACCOUNT_ID")
20 - filter(NVL("AP_AE_HEADERS_ALL"."ORG_ID",NVL(TO_NUMBER(DECODE(SUBSTRB(:B1,1,1),'
',NULL,SUBSTRB(:B2,1,10))),(-99)))=NVL(TO_NUMBER(DECODE(SUBSTRB(:B3,1,1),' ',NULL,SUBSTRB(:B4
21 - access("AP_AE_HEADERS_ALL"."ACCOUNTING_DATE"<=:Z)
22 - filter("AP_AE_LINES_ALL"."SOURCE_TABLE"='AP_INVOICE_DISTRIBUTIONS' AND
NVL("AP_AE_LINES_ALL"."ORG_ID",NVL(TO_NUMBER(DECODE(SUBSTRB(:B1,1,1),'
',NULL,SUBSTRB(:B2,1,10))),(-99)))=NVL(TO_NUMBER(DECODE(SUBSTRB(:B3,1,1),' ',NULL,SUBSTRB(:B4
23 - access("AP_AE_HEADERS_ALL"."AE_HEADER_ID"="AP_AE_LINES_ALL"."AE_HEADER_ID")
24 - filter("AP_INVOICE_DISTRIBUTIONS_ALL"."PO_DISTRIBUTION_ID" IS NOT NULL AND
NVL("AP_INVOICE_DISTRIBUTIONS_ALL"."ORG_ID",NVL(TO_NUMBER(DECODE(SUBSTRB(:B1,1,1),'
',NULL,SUBSTRB(:B2,1,10))),(-99)))=NVL(TO_NUMBER(DECODE(SUBSTRB(:B3,1,1),' ',NULL,SUBSTRB(:B4
25 - access("AP_AE_LINES_ALL"."SOURCE_ID"="AP_INVOICE_DISTRIBUTIONS_ALL"."INVOICE_DISTRIBUTION_ID"
26 - filter(NVL("PO_DISTRIBUTIONS_ALL"."ORG_ID",NVL(TO_NUMBER(DECODE(SUBSTRB(:B1,1,1),'
',NULL,SUBSTRB(:B2,1,10))),(-99)))=NVL(TO_NUMBER(DECODE(SUBSTRB(:B3,1,1),' ',NULL,SUBSTRB(:B4
27 - access("PO_DISTRIBUTIONS_ALL"."PO_DISTRIBUTION_ID"="AP_INVOICE_DISTRIBUTIONS_ALL"."PO_DISTRIB
28 - filter("A"."SEGMENT3"='3010')
29 - access("A"."CODE_COMBINATION_ID"="PO_DISTRIBUTIONS_ALL"."ACCRUAL_ACCOUNT_ID")
Note: cpu costing is off
67 rows selected.
{code} -
I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???
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My MacBook Air can't get past the gray screen with the apple logo. What's the fix?
My MacBook Air can't get past the gray screen with the Apple logo, so I can't login. Does anyone know the fix for this?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
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How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, reboot as usual (i.e., not in safe mode.) If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. -
Out of the clear blue - the Premier Elements Organize "Licensing Agreement" shows up on my screen. I click "Accept" - it goes away - and within 5 seconds pops up again. I can't get past it. I've used the program successfully for over 2 years. Anybody else having this problem? I use Win 7 x64, I have TONS of disk space (read over 570 GB free on "C Drive"). I have 12GB of DDR3 Memory. I'm using an AMD 6 Core processor with an ASUS mobo. All other programs work fine including several other Adobe programs.
jazztrptman3
Thanks for the follow up. Sorry the news is not better.
Have you done a Tools/Error Checking for the Local Disk C?
Then, maybe
In your uninstall/reinstall troubleshooting, have you
a. uninstalled using the usual Control Panel route
b. did a ccleaner run through with its regular and registry cleaning parts
CCleaner - PC Optimization and Cleaning - Free Download
c. reinstall with antivirus and firewalls Off.
I have been doing some searches....any chance you have a RAID configuration change in your computer environment?
Can you right clicked the program desktop icon and select Run As Administrator? If so, please do so. Are you still running the program from a User Account with Administrative Privileges?
You might want to take a look at some of my encounters with activating Premiere Elements and see if there is anything in that which applies to your situation.
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Is your input that you can get paid technical advice from Adobe Tech? I am not sure if it offers (even for a fee) troubleshooting for earlier versions.
Please update us on your progress when you get a chance.
Thanks.
ATR -
I can't get past white screen when starting up, any ideas?
I Can't get past white screen when starting up, any ideas
http://support.apple.com/kb/TS2570 Mac OS X: Gray screen appears during startup
===============
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK---> https://discussions.apple.com/docs/DOC-3602
CLICKY CLICK-----> Help us to help you on these forums
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