Can't get past credit card info

I have iTunes gift card balance in my account but can't get past credit card info to purchase game upgrades. Advice?

Contact iTunes support & see what's wrong with your account:
http://www.apple.com/support/itunes/

Similar Messages

  • How can i get my credit card info to save? it says its saved and then as soon as i leave the page it says i have to provide credit card info?

    every time i save my credit card info in my account on ITunes, it shows as saved and as soon as I go to buy something, it says I have no credit card on file and starts over again.

    I don't mind having my card info on there but now I can't download anything and it's frustrating. All it ask for is the card security number and when I put it in it says it's invalid. So now while I'm trying to delete it, it just won't let me. The visa part stays checked all the time and I can't unmarked it. I tried to just erase the card number and security code and stuff but it says I have to have it filled in. Do you know how I can check to see if it says I owe money?

  • Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
    (95160)

  • I signed up for Games Center. How to un-sign and get my credit card info removed?

    OK. I'm an idiot (with an IPad2).
    I don't want to play games with other people but there was a chess board among the images for Games Center so I thought there was a chess program I could check out.
    So now there is no point in me taking any risks and having my credit card info associated with Games Center, so how to I reverse my sign-up for games center and get my credit card info deleted?
    I can't even find a way to edit the credit card info - and if I could I suppose they wouldn't accept a link to an incorrect number ...

    We don't work for Adobe. We are just users.
    You'll want to take this to the proper forum for that product at Adobe PDF Pack (read only)
    Good luck.

  • HT204088 I don't have any purchase on my iTunes account but I can't delete my credit card info why is that

    How can I remove my credit card info.

    Hello there, Shalagra.
    The following Knowledge Base article offers up some great steps to review for how to change your payment information and how to get help if you need additional assistance:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Can I delete my credit card info from my account

    Can I delete my credit card info from my account?

    If the iPad is on IOS 7, you will need the previous owner's Apple ID and Password to:
    1. Turn off Find My iPhone
    2. Erase device
    3. Reactivate device

  • HT1918 how can I remove my credit card info from itunes?

    how can I remove my credit card info from itunes?!

    Follow the instructions in the support article from which you came and select "none" as the payment method. If you don't see a "none" option, you may have an outstanding balance that you owe. If you've been using a true credit card that's unlikely, but if you've been using a prepaid "credit" card or a debit card where there is a balance, it's a possibility.
    Regards.

  • How can I delete  my credit card info from itunes?

    How can I delete  my credit card info from itunes?

    Changing Account Information  >  http://support.apple.com/kb/HT1918
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Can´t change my credit card info, cause my creative cloud membership seems to have disappeared as they didn´t got the last payment. What should I do?

    I can´t change my credit card info cause as they didnt received the last payment it CC seems to have disappeared from my product and plans. What should I do?

    No it´s under that email that is in the forum. The subscription dissappeard as you didn´t got my last payment, and now I don´t know how to change my credit card info. Does it means that it have been canceled automatically? cause when I start my CC, there´s a text saying that I have 6 days left to change my payment info.
    // Halina

  • How can I get a credit card re-instated with ITunes/Apple Store?  It was blocked due to an ITunes billing error.  Called customer (lacking in) service, but they were no help!

    How can I get a credit card re-instated with ITunes/Apple Store?  It was blocked due to an ITunes billing error.  Called customer (lacking in) service, but they were no help!  The rep emailed that I had to get a new credit card   No way.... --PB

    Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
    Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
    Regards.

  • Help! I can't delete the credit card info from my IOS 7 Iphone 4!

    Help! I can't delete the credit card info from my IOS 7 Iphone 4! It doesn't say "none" anywhere! I also don't have a computer so I can't delete it from that and I don't have the money to buy a gift card. Help please!

    the removal of a credit card of your itunes account is a simple matter of clicking on the 'none' option once you are inside your account settings of your itunes account.
    However, if there is an outstanding issue with you itunes account such as an outstanding balance the credit card then will NOT be removed from your account untill all issues have been resolved.
    If you ware unsure of what the issues may be you can then call 800MYAPPLE and ask to speak to an advisor that can help you with itunes account issues. Most any of the advisors answering the phone should be able to assist you.
    Good luck.

  • Hi. How can I get my credit card out of my account???

    Hi. How can I get my credit card out of my account???

    Accepted forms of payment  >  http://support.apple.com/kb/HT5552
    Changing Payment Information  >  http://support.apple.com/kb/HT1918
    If necessary... Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201304 I can't get my credit card of my account

    I can't get my credit card of my account

    If you are trying to remove your credit card - and you are looking for the "None" option - apparently that option is not available in every country. So depending upon where you live, you might not see an option for "None".
    This support article explains how you can edit your payment on an iOS device as well as in iTunes on your computer.
    http://support.apple.com/kb/ht1918

  • HT201303 How can I change my credit card info on iTunes

    How can I change my credit card info on iTunes

    To update your billing address or credit card number, visit:
    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    Hope this helps! =D

  • HT201303 How can I reset my Credit Card Info which I have submitted while creating my Apple ID

    How can I reset my Credit Card Info which I have submitted while creating my Apple ID

    iTunes Store: Changing Account Information
              http://support.apple.com/kb/HT1918

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