Can't get past "please insert disk"

I am trying to install CS5, it is asking me to insert disk, but it is already in. I can't get past this point. I have never had this problem before.

As an alternative try copying the contents of the disk to your hard drive and run the installer from your hard drive.
Thanks
Nikhil

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    <img src="http://homepage.mac.com/joeuu/.Pictures/groundzero5.jpg"width="20"

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