Can't get past stage two of initial sync

Hi,
SO I set up iTunes Match, and it's seems permantnely to be stuck on the "matching your music with songs in the itunes store' step. The numbers are nonsensical (it goes from 'checking 7652 out of 10000-odd' down to 'checking 6523 out of 1000-odd' all the time, and never completes. This has been over a day now. It constnatly goes back to stage 1 - gathering information about your itunes library. I went out for a bit earlier and came back to find 'your itunes store request could not be processed'.
A second ago it looked like it had finally finished stage two, but now it's doing stage 1 again. Fantastic.
Is it because there are so many swear words in my tracks and Apple's delicate ears are offended?
Before anyone asks, it's Mountain Lion and all software is up to date.

Yes, I figured it would take awhile to burn, but like I said before, the burning icon stops moving after a long while, that's when I check it's status, and it tells me that "idvd is not responding"...
And yes, after I got this dvd burner installed, now I can see that Patchburn program on my desktop, although, I'm not quite sure if I need to do anything on it since the idvd is reading the burner...
And about my project,
well, my project involves 6 short videos...
and all combined they are most definitely less than 60 minutes...
(all combined they are about 30 minutes, at the most.)
They were created in Final Cut and then I exported each of the 6 videos as Quicktime files then saved them in a folder specifically for them...
that way, I thought, I could just import them from idvd straight from that file without any confusion or problem...
Also, I don't know if this would matter or not, but I have Final Cut 2, and that program is on the system 9, (so I have to restart my computer to get there of course) so after I do all the importing and exporting on Final Cut and save my quicktime files in the folder and such on the system 9, I then restart my computer back to the system 10, and from there I fixed up my idvd project(like the menus and music and such) and then I imported my quicktime files on to my project...
so my question is, would the whole different system thing be what's causing the problem?
Should I make my videos as quicktime files on the system 10 instead of the sys 9?
Also, as I mentioned before...I installed another internal hard drive...
and I'm saving all my videos, quicktime files, and my idvd project on there...
does it matter that I'm saving it all on the "extra" hard drive?
or do I have to work out of the original one?
(I know this may be a stupid question, but I'm just trying to ask everything that I was thinking could be the problem)
-Cece-

Similar Messages

  • BT ID Set-up I Can't Get Past Stage 3

    I contacted BT Help a week ago to point out that I input a new password for the new BT email but when I click on "Conitinue" it reverts back to the blank password form again. Since then I have had three calls from tech support, and two from a supervisor. I was told it must be a "server problem" and that the "Stage Two" people who have to refer it to the "Stage Three" people. The Supervisor agreed I would receive a call today between 8.00am and 10.00am but nothing happened! I have ony four days left to set up a new password and the way things are going, I don't see this happening.
    Anyone else had this problem and did they get it fixed?

    I have the same problem. Have had 3 people trying to fix it. Just had a tech guy on phone who I gave remote access to my laptop and he could not get past step 3 either. He has said he will pass it on to the mail department. What a joke of a company. All I want to do is view my bill in mybt. Luckily my 18 month broadband contract runs out next month and I can change to a decent company.

  • Can't get past the "Registration" page when syncing up nano...Help!

    I'm hoping someone can PLEASE help with my problem. I posted in a different forum a week or so ago, but unfortuantely didn't get an answer that worked:
    My wife and I have had our iPod nanos (2nd gen) since Christmas 2006. We've been using iTunes since then with no problems.
    The basic information:
    My computer is a Gateway laptop running Windows XP. It was recently serviced (it needed a new power jack) I am using iTunes 7.0.2.16.
    Recently, when syncing up mine or my wife's iPod Nanos (2nd generation)using the USB port, iTunes will reccognize our iPod nanos in the left-hand screen, and it will sync them up...however, on the main screen, it will not get past "Registration" no matter what I do. If I hit "cancel" or "register later" or "never register", nothing at all happens. It just stays on the same page. If I select "register", it will let me fill in all the information, and then gets stuck on that screen. It absolutely refuses to get past registration to the "preferences" screen.
    Needless to say, we are unable to select any of our playlists, see how much space we have...do anything, basically. It is super frustrating~!
    If anyone has any suggestions, I would be extremely grateful~!!
    Thank you very much--

    Hi melbernai - not sure if you've solved this problem yet. I had the exact same problem recently with my 2nd Gen iPod Nano. I solved it yesterday by simply updating iTunes to the most recent version, after which I could get rid of the register screen. The only other thing I needed to do to add my custom playlists was select "Manually manage music" on the screen for my iPod, since it had been in an automatic synching mode since the problem occurred.

  • I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

    I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

    Make an appointment at the genius bar and get the phone replaced.

  • I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins.  any thoughts?

    I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins.  I have a current serial number and log in ID/password but still not working.  Any thoughts?

    Hello,
    I recommend you contact AT&T's dedicated BB Support staff (call their front line, request escalation to BB Support) and have them check to be sure that your account with them is correctly configured for this device. Sometimes when switching devices things don't fully automatically move behind the scenes, and only they (ATT) can validate that.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I updated my IPhone 3GS to the newest software version, now I can't get past the activation stage. AT

    I updated my iPhone 3GS to the new version 6.1.3 and installed the new software. After doing this, I can't get past the activation stage in the process. I had AT&T and the phone doctors look at it and they couldn't figure it out. Apple wants $175 for me to send it in but I shouldn't have to pay for an update malfunction. I am at the mercy of the good folks in Apple land to help me.

    Is your carrier still AT&T? What error message do you get when you try to activate it?
    Have you tried a new SIM? Was the phone jailbroken? Was the computer you used to update it ever used to jailbreak a phone? In general, this problem is caused by one of the following:
    1. Your antivirus is blocking access to gs.apple.com.
    2. Your phone is jailbroken.
    3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
    4. Apple's activation servers are down (very rare, and never for more than an hour or so).
    For 1. try disabling your antivirus.
    For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

  • AE CS6 can't get past the "Mediacore Initializing" window

    I just installed Mountain Lion on my 12-core Mac Pro, did a clean install of CS6 Master Collection and still can't get past the "Mediacore Initializing" window. All the other CS6 apps are working fine and I don't have any plug-ins installed as of now.
    Also, After Effects CS6 with Mountain Lion is working just fine on my MacBook Pro so I'm wondering if Mountain Lion is really the cause or not.
    I've tried are throwing out the preference files, but that didn't do anything either. Furthermore, I still have CS5.5 on my computer and After Effects gets stuck in the same place with that version, as well.
    If anyone has any ideas it would be much appreciated.
    Thanks,
    Ray

    Here's a help document for this issue - http://helpx.adobe.com/x-productkb/multi/startup-screen-hangs-premiere-after.html

  • Can't get past "terms of Use" screen at initial set-up

    I'm trying to set up our new Nano, but I can't get past the "Terms of Use/User Agreement" screen. There is just nothing showing up which will allow me to "accept" the terms. When you scroll to the bottom of the terms, there is nothing, and there are no tabs anywhere else on the page which say "accept". I've updated my itunes software, operating system software, and tried several times to eject, then reconnect ipod, but no good. Please help.

    Hello Annie0602,
    And welcome to Apple Discussions!
    Try setting your computer screen resolution to at least 1024x768. For more help, see this Apple support document.
    http://support.apple.com/kb/TS1845?viewlocale=en_US
    B-rock

  • Can't get past "Welcome to Mail" screen

    I have been trying to set up my Apple Mail account to access my Gmail account but find I can't get past the initial "Welcome to Mail" screen. When I click on the Mail Icon the screen that tells me I have no e-mail account and asks for the basic e-mail account info including the POP and SMTP address. The problem though is all the set up instructions I have require me to go through the "Preferences" from the Mail's pull down menu, but it, along with almost every other command, is greyed out when the "Welcome to Mail" screen is in the forefront.
    I've tried filling in the info requested on the "Welcome to Mail" screen with my Gmail account info (and yes, I've set my Gmail account for POP mail) but Apple Mail can't connect to Gmail with the limited info provided.
    So the question is how does one get past the "Welcome to Mail" screen to access the Preferences in the Mail program so I can fill in all the necessary information to get the Apple Mail to work?

    The Account Setup “Assistant” is a pain, indeed. It’s unbelievable how lame that “feature” is. After setting up the first mail account, you can bypass it by holding the Option (Alt) key down when clicking the [+] button in Preferences > Accounts, but it appears to be unavoidable when setting up Mail for the first time. There are two things you can do about it, though:
    (1) Let it time-out. It may take a few minutes, but you can do other things with the computer in the meanwhile.
    (2) Shut down the Internet connection so that Mail times-out immediately, and go online again when done.

  • I can't get past the grey apple screen using mavericks

    I can't get past the grey apple screen trying to boot up with Mavericks. I had been using Mavericks for about a month (only had issues of freezing occasionally). I read in one of the posts here that I should try holding command R down when booting. I did now I just get a grey screen without the apple.  Any advise?
    I have a Mac Mini

    Hello ther cnickers,
    It sounds like the initial install of Mavericks went ok, and you have been using it for a while, but now cannot boot to your desktop and are stuck at a gray screen with an Apple logo. I would recommend a couple of things here:
    First, try performing a Safe Boot to see if that will load up for you. If so then leave Safe Boot and restart from the Apple menu to try and get to your deskop:
    To start up into Safe Mode (to Safe Boot), follow these steps.
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key.
    The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
    After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
    To leave Safe Mode, restart your computer without holding any keys during startup.
    From: Mac OS X: What is Safe Boot, Safe Mode?
    http://support.apple.com/kb/ht1564
    If that works fine, I would next also verify and repair your disk if needed.
    Disk Utility 12.x: Repair a disk
    http://support.apple.com/kb/PH5836
    Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
    Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
    Click Disk Utility, and then click Continue.
    In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
    Click First Aid.
    If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
    Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
    If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
    If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Mac Mini Server - Can't get past...

    Mac Mini Server
    I'm getting the "You are unable to log in to the user account xxx" message. I click OK, then the Apple icon appears, and that's as far as I can get.
    I'm new to the Mac, and have had it running for a month. Set it up initially as "Host Name for local network."
    Here is where I got into trouble. I changed it now to the 3rd item, "Host name for Internet." I entered a domain name I have, "ve3zt.ca" and I recall at the time that the computer name changed to VE3ZT from local.mini, or something similar. I rebooted and am in this position. Obviously, I made a major boo boo.
    As I said, I now can't get past the Apple logo. Pressing any keys on the keyboard results in a "beep" from the Mini. That's it!
    Any help would be appreciated.
    Thank You.
    Paul.

    Update:
    I did the "command-R" recovery and everything went smoothly. However, the message,  "You are unable to log in to the user accound "xxxxx" at this time. Logging in to the account failed because an error occurred." Pressing OK brings up the Apple logo screen. Can only get out of this by pressing the power button on the Mini for several seconds.
    Any advice?
    Regards, Paul.

  • Can't get past the Terms of Use???

    I can't get to the end of the terms of use - can't get past 24.9 to continue with the download. I'm no whizz but I'm pretty sure it's not me. Help please

    Hi denephew9999,
    You need to provide more information as to what software are you trying to download, the OS you are using and the browser to download the software.
    Do let me know the exact error message while downloading with possible with screenshots.
    Alternatively you can try downloading it from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
    But make sure you follow the important steps mentioned on the page before initiating the download.

  • I'm trying to download os x but i can't get past the app store preview page i'm running 10.6.8?

    I'm trying to download mavericks from the app store i get to the preview page but can't get past that page any farther i'm running 10.6.8
    any ideas?

    Make sure you don't forget about Rosetta.
    And you meet Mountain Lion Apple hardware requirements, and backup your data to at least two separate places, making sure neither is connected to the machine when the update is installed, and check that all your drivers are compatible as well.  Only upgrade to Mavericks if there is software you need Mavericks for.  Otherwise stay put until everything is up to date.

  • I am unable to create an account.  Can't get past the user name and password bit.

    I am attempting to set my my new I-pod touch for the first time.  I can't get past the password stage.  Also, I have not found how to even connect to get it charged and started.  Can anyone help?

    Try following the instructions in the iPod Users Guide:
    iPod touch User Guide (For iOS 4.3 Software)

  • CAN'T GET PAST STEP 8 SETUP CD

    I have a WRT54G router. After a couple of months I started having problems accessing the internet. I started all over again, installing the router rom scratch. However, I can't get past step 8 of the installation process. The setup program prompts me for a password. I enter "admin" and it starts checking for computer settings. After it reaches 100%, it prompts for the password again and then the process start all over. It never stops asking for the password.
    I try to exit, but I get a message saying "installation incomplete". HELP PLEASE!!!!!!!!!!!!!!! 

    You had a password setup on this router when you initially setup this router. You need to provide that password. If you don’t remember the password then you may need to hard reset the router by pressing the reset button at the back for 1min and then try again. This time it should accept the admin password.

Maybe you are looking for