Can't get past the grey loading screen with the apple

My ibook was working fine for a while and then all of a sudden I turned it on one day and the desktop came up but none of the icons or toolbars came up. I talked to a few people about that and they seem to think that is was the os going out of whack.
So, I tried to install tiger and when i did that it would only come up to the blue screen that said it was loading os x.
So i thought maybe it installed funny so I tried to reinstall it, but it wouldn't let me. I kept getting a bunch of different errors.
So now, when I try to turn it on it just stays on the grey screen with the apple on it and sometimes the apple goes away and turns into a white square that has dots and lines in it.
Can anyone PLEASE help me out???

Hi, and welcome to Apple Discussions.
Which model iBook is it? (What is its processor's MHz rating?)
Which version of the OS is installed on it now?
If OS X 10.2 or above is installed on it, you can try booting into Safe Mode. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up in Safe Mode, try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if you are able to do a little hard drive maintenance to help things out.
I hope it works for you.

Similar Messages

  • I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

    I have a issue with my mac book pro. For some reason it won't stay powered on. I can't get past the apple loading logo. The battery is fully charged so it is not the problem. Can anyone tell me what the problem may be and how can i get it resolved?

    The battery is fully charged so it is not the problem.
    What happens when you use the MagSafe?

  • I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

    I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My Apple password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

    Hey Dpcupcake,
    If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Thanks for using Apple Support Communities.
    Happy computing,
    Brett L 

  • Can't get past the Apple screen

    Hi. My Powerbook froze - its memory is nearly full. But when I restarted, the grey screen comes up, with the Apple logo, and nothing else happens. It's critical that I get this working, and I really appreciate any help.
    Thanks, Ol

    Hi, olparker. You're probably confusing memory (RAM), which is emptied whenever you restart the computer, with hard drive storage space, which isn't, and which is almost certainly what you have too little of. If your PB and the data on it are important to you, then presumably you've backed up all your data on other media. If that's the case, what you need to do now is get access to the files on the Powerbook's hard drive and delete some of them. If your data isn't backed up anywhere else, you may have to decide to give some of it up permanently.
    The operating system on the hard drive needs a certain amount of free space on the drive for its own use. Without that amount of free space, it can't run, and that's probably why your Powerbook doesn't start up now. You'll need to start up from some other suitable disk or volume that gives you access to the Finder.
    If you have a bootable clone of your internal drive on an external FireWire drive (the most convenient and useful form of backup), simply start the Powerbook from that drive, and use the Finder to trash files from the internal drive and empty the Trash. If you don't have a bootable clone, but you do have access to another Mac with a Firewire port, connect the Powerbook to it in Target Disk Mode and use the host Mac's Finder to delete files from the Powerbook's drive.
    Throw away 2-5GB of files, but start out by trashing just a few items at a time and emptying the trash after every few files. Paradoxically, it takes free space even to empty the Trash, and loading the Trash up with too many files before emptying it may make it impossible to empty.
    Choose large files to remove. Movies, music, and photos are often the largest files stored on a computer, apart from a few very large applications (notably iDVD). If there are large applications on your hard drive that you could easily reinstall from original source discs, those are good candidates for removal too.
    If you can't comfortably reduce the amount of stuff on your drive to create 5GB of free space and maintain it indefinitely, you need a larger internal hard drive in the Powerbook ASAP. 5GB of free space is the smallest amount you should plan to maintain at all times. You can make do with a smaller amount (2-3GB) as a very short-term expedient, say for a week or two, but doing something as simple as burning a CD (never mind a DVD) under those conditions could easily put you right back where you are now, with a nonfunctional PB. With any drive of 60GB or larger, aim to maintain 10% of it as free space at all times.

  • Can't get past the Apple Logo when starting my MBP

    Hi,
    I recently tried to install a new programm on my macbookpro with mac os x. The installation was successful, but the computer restarted afterwards, and hasn't been able to turn back on since. I always hear the startup sound and see the apple logo with the little circle that rotates, but then nothing else happens. I have tried to use the "c" button to set it up again, but it doesnt work.
    Does anybody have any ideas how I could fix it?
    thanks a lot
    raphael

    Raphael, what kind of installation, an Archive and Install, an Erase and Install or was it the usual Upgrade (without Options)?
    Try starting in the Single users mode (S key down) or a Safe Boot (Shift key down) and see if either works.
    http://support.apple.com/kb/HT1455
    http://docs.info.apple.com/article.html?path=Mac/10.5/en/8475.html
    Joe

  • I can't get past the Apple sign

    I have spent about an hour reading the various posts on this site. I am hoping that I'm not going to have to do what I think I'm going to have to do.
    I'm on my third iPod, but my first 5th Generation. I was running yesterday when it froze in the middle of the song for absolutely no reason. When I reset it, I had my menu, but I immediately turned it off again because I was so worried something was wrong. I wanted to get home.
    I charged it overnight. When I try to use it today, this is precisely what happens: the dim Apple sign comes up, and then the backlight lights up, and then it makes that horrible clicking noise. I don't have a sad apple or an exclamation point (I've had those before and am well-versed in what follows).
    I know I'm probably going to have to restore and lose all my playlists. I have all my songs backed up on CD-ROMs, but the thought of uploading the 3000 songs all over again and recreating the playlists is making me sick to my stomach.
    Just a note: I've only had this iPod for 6 months. I had the latest updater. What concerns me is that if I restore, and it works again, what's to keep this from happening again six more months down the road?
    I love iPod but I'm becoming very frustrated with the quality as they have become more popular.
    PC   Windows XP  

    Welcome to Apple Discussions!
    Try these...
    iPod Only Shows An Apple Logo and Will Not Start Up
    iPod Only Shows An Apple Logo
    Also, if you were running, there was a reason it froze...
    Maximizing Skip Protection
    btabz

  • I tried to master reset my I pod touch, now all I have is a apple skull with a flame on its head I am trying to sync and I can not get past the apple with a flame

    I bought my daughter an I pod touch 3 gen. I tried to do a master reset so I could sync it with my Itunes account. After resetting, all that is showing is an apple that looks like a skull with a flame on top. Does anyone know what I am supposed to do so I can sync it?

    Master reset...? Your device was jailbroken prior to you purchasing the device. The only symbol you should see on reboot is an Apple symbol. Download redsnow... google it! Download the latest version and your IPSW (ipod restore firmware) it has to be the correct version. And the "just boot tethered" should fix your device.
    But that's only if you didnt back the device up. If you don't care about any of the data on the ipod then you can simply open itunes navigate to the device and click the restore button. This will restore the ipod firmware and install a fresh copy. Good luck let me know if you have any problems.

  • HT202649 Hello, I just bought a used iPhone 4S but can't get past the ID to continue set up. I went to iforgot as requested to reset my password to my existing account. Still can't get past the ID.

    Hello,
    I am having setup issues with a used 4S iphone. I can't get past the Apple ID step.
    First it said it was an existing ID and I should go to iforgot and reset my password.
    I did, but still keep getting the error message.
    Then I entered the serial number online support and it said the ID was another account. Would that be the seller?
    Do I need to get them to unregister under their name before I can proceed? Or...
    Please help. I start  new job on Monday that required me to have a smartphone. I need it up and running.
    Thank you
    R

    Yes, you have encountered Activation Lock (Find My iPhone Activation Lock - Apple Support). The only way that phone will ever be usable is if the owner the phone is locked to releases it (see: Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support). If you are lucky the phone is locked to the seller, so you can ask them to unlock it. If the seller is merely a middleman and the previous owner is not the seller it gets much more complicated. It's even possible that you bought a stolen phone, in which case you will never be able to use it and you should return it for a refund.

  • I can't get past the grey apple screen using mavericks

    I can't get past the grey apple screen trying to boot up with Mavericks. I had been using Mavericks for about a month (only had issues of freezing occasionally). I read in one of the posts here that I should try holding command R down when booting. I did now I just get a grey screen without the apple.  Any advise?
    I have a Mac Mini

    Hello ther cnickers,
    It sounds like the initial install of Mavericks went ok, and you have been using it for a while, but now cannot boot to your desktop and are stuck at a gray screen with an Apple logo. I would recommend a couple of things here:
    First, try performing a Safe Boot to see if that will load up for you. If so then leave Safe Boot and restart from the Apple menu to try and get to your deskop:
    To start up into Safe Mode (to Safe Boot), follow these steps.
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key.
    The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
    After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
    To leave Safe Mode, restart your computer without holding any keys during startup.
    From: Mac OS X: What is Safe Boot, Safe Mode?
    http://support.apple.com/kb/ht1564
    If that works fine, I would next also verify and repair your disk if needed.
    Disk Utility 12.x: Repair a disk
    http://support.apple.com/kb/PH5836
    Print this help page so you can refer to it later. (You don’t have access to Disk Utility Help when you restart up your computer in the next step.)In the Disk Utility Help window, choose Print from the Action pop-up menu (looks like a gear).
    Choose Apple menu > Restart. Hold down the Command (⌘) and R keys as your computer restarts.When you see a white screen with an Apple logo in the middle, you can release the keys.
    Click Disk Utility, and then click Continue.
    In the list at the left, select the item you want to repair. (Be sure to select an item that’s indented to the right in the list, not an item at the far left.)
    Click First Aid.
    If Disk Utility tells you the disk is about to fail, back it up and replace it. You can’t repair it.
    Click Repair Disk.If Disk Utility reports that the disk appears to be OK or has been repaired, you’re done. Otherwise, you may need to do one of the following steps.
    If Disk Utility reports “overlapped extent allocation” errors, two or more files occupy the same space on your disk, and at least one of them is likely to be corrupted. Check each file in the list of affected files. If you can replace a file or recreate it, delete it. If it contains information you need, open it and examine its data to make sure it hasn’t been corrupted. (Most of the files in the list have aliases in a DamagedFiles folder at the top level of your disk.)
    If Disk Utility can’t repair your disk or it reports “The underlying task reported failure,” try to repair the disk or partition again. If that doesn’t work, back up as much of your data as possible, reformat the disk, reinstall Mac OS X, and then restore your backed-up data.If you continue to have problems with your disk, it may be physically damaged and need to be replaced.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Rebooting old mac g5: Can't get past the grey screen.

    This problem concerns an old mac g5 that I had replaced three years ago because it hadn't been working properly. I am getting it out because my son needs a computer and I was hoping that the thing would work for a little while.
    I can't get past the grey apple screen. I have the installation disc in and restart while pressing the c. I just am not getting any further than that. The fans begin to sound like a jet taking off. I have tried resetting the pram while starting up, but that doesn't seem to be working either. I have heard about a hair dryer trick and don't really know what is supposed to get warmed up by that.
    Does anyone have any suggestions?
    Thanks.

    No hair dryer.  What you need to do is make sure the PRAM battery is new.   It is a coin shaped battery on the logic board.   Radio Shack sells them.
    Option key booting sometimes works.  You have to us a Mac OS X 10.5 or 10.4.6 retail disc, which are black with a white X logo, and do not say Update Dropin or OEM on them.     If you have the original iMac G5 disc that's fine, but web browsing with older operating systems is not very friendly.  Some of these machines were known to have leaky capacitors, and getting the power supply replaced on them now would be quite hard because of the age.
    http://www.ifixit.com/ may be able to help if you suspect that.

  • Can't get past the white screen at start up

    I can not get past the white screen when it starts up. It will chime and then stay at the white screen. I have replaced the hard drive, memory, battery. I have reset the PRAM and the SMC.

    Reinstall OS X without erasing the drive
    Do the following:
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.

  • I can't get past the Gray apple screen during start-up Help!!!

    I went to open my system pref. folder and when it wouldnt open I restarted it and now I can't get past the first screen of the Gray screen with the apple in the middle and the little spinning circle under it. Can anyone help me? have had several problems with this computer!!! I just had to have a whole new harddrive put in about a month ago.
    powerbook g4 15 inch   Mac OS X (10.4.8)  

    Welcome to the Discussions!
    The first thing to do would be to boot from your original Disk 1 by:
    1. Inserting the disc, pressing the power button, and immediately after the startup chime, press and hold the C key until you see the spinning gear icon appear on the grey splash screen.
    2. After the machine has booted, pick your language, and when the Installer window appears, do not press Continue, but go to the Utilities menu in the menubar and open Disk Utility.
    3. In Disk Utility, choose your normal startup volume in the pane on the left and then click Repair Disk. If any errors show in the window, run Repair Disk again until you see 'The volume appears to be OK' in green.
    4. Quit Disk Utility, quit the installer and attempt to restart into your regular startup volume.
    Please update your profile so we have a clearer picture of your particular machine.
    Joe
    <img src="http://homepage.mac.com/joeuu/.Pictures/groundzero5.jpg"width="20"

  • I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

    I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

    Make an appointment at the genius bar and get the phone replaced.

  • Ipad screen is white. Restored it on iTunes. Press home and on switch goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. 16GB OS 7.1.1

    The ipad screen is white. Holding buttons didn't work so I restored it on iTunes. When I press home and on switch, the screen is white,  goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. Is there any fix besides going to Apple store? In iTunes on computer can see what is on there. 16GB OS 7.1.1

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • Apple ID.  My newly updated iPad 2 wants an email for the apple ID.  My apple ID is not an email address.  How can I get past the set-up screen?

    My newly updated iPad 2 wants an email for the apple ID.  My apple ID is not an email address.  How can I get past the set-up screen?
    I can't change my Apple ID.  It would mess all my stuff up.

    To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use.  If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins.  any thoughts?

    I recently added photoshop elements 12 to my computer but can't get past the initial log in screen. It goes gray and spins.  I have a current serial number and log in ID/password but still not working.  Any thoughts?

    Hello,
    I recommend you contact AT&T's dedicated BB Support staff (call their front line, request escalation to BB Support) and have them check to be sure that your account with them is correctly configured for this device. Sometimes when switching devices things don't fully automatically move behind the scenes, and only they (ATT) can validate that.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

Maybe you are looking for

  • Adding more Values to the Column Link in Apex

    Hi, Is there any possibility of adding extra or more values to the column link in Apex. I already have 3 Column Name and Values linked to a different report. Eg:- Column Link: Link Text : #COUNT# Name       Value DATE #DATE# PRICE #PRICE# COST #COST#

  • Iphone 5s new charger from apple now working

    So I received my iPhone 5s in December as a Christmas present. It is only a month old and I have all the original cords and chargers. Yet somehow after only being a month old I find myself having to contorts the charger into mysterious angles to bare

  • Hide duplicate row and analytic functions

    Hi all, I have to count how many customers have two particular product on the same area. Table cols are: AREA PRODUCT_CODE (PK) CUSTOMER_ID (PK) QTA The query is: select distinct area, count(customer_id) over(PARTITION BY area) from all_products wher

  • Sm 58 error in in r3 system

    iam doing idoc to file configauration in taht the idocs are stucked in sm58. ther iam getting this kind of error . No service for system SAPD70, client 470 intigration Directory what is this error pls help me with regards srikanth vipparla.

  • Photoshop CC is creating problematic JPEGs that make OSX Preview.app lose its mind

    I have a 2013 Retina MBP on Yosemite, with a licensed copy of Photoshop CC. My problem is, Preview cannot deal with JPEGs I am creating in Photoshop. Preview is really sluggish when it loads the images, and is unable to resize them. It appears to do