Can't get past the initial "Slide to Setup" screen on iPhone 5c

My new Virgin Mobile iPhone 5c arrived a little while ago, and I've gotten as far as installing the SIM card and am now stuck. The multilingual "Hello/Slide to Setup" screen won't go away. I slide, and a voice says "Hello. Slide to setup" (or one of the non-English variants) and nothing happens. Am I oblivious to something? Please help.

Audio Visceral wrote:
I'm unfamiliar with VoiceOver, and not sure why it would be on out of the box
To assist someone who is blind/cannot see well in setting up their new iPhone.

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