Can't get past the time and date intial set up screen can anyone please help?

We purchased Apple TV last night, hooked everything up according to the directions, until we get to the Setting Time and Date Screen, which Apple TV- for more than 12 hours now, has been trying to establish. We've set the time zone both manually and automatically, I have emailed and tweeted Apple Support but no help so far, this is my last plea before I return it.
Any help would be appreciated.
Thanks

Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

Similar Messages

I have a new iPad Air. I am trying to back up my iPad 2 in iTunes and then transfer the data, but I can't get to the summary tab to come up to back up. Please help.

I am trying to back up my iPad 2 on my PC in iTunes , so that I can transfer all data to my new iPad air. I have to use iTunes , as my internet connection is too slow for iCloud. There is no device tab to select. Where do I find this?

Hi sunnup!
Here is an article that can tell you exactly how to do this backup of your iPad in iTunes:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

How can I get past the "time to dowload the new Skype app" since I don't want to?

This message come up when I open Skype: "time to dowdload the new Skype app". I started to download it but in reading the fine print it seems to be a subscription that I'm going to be paying for. I just want to continue with the free Skype, but I can't see how to bypass this page and go around it.

Try to install the currently latest Skype 7.7.0.103 version using this installer: http://download.skype.com/msi/SkypeSetup_7.7.0.103.msi

I upgraded to IOS7 and now I can't get past the icloud terms and conditions page. I press agree and the box pops up however I can't click on agree or disagree. Please help

i upgraded to IOS 7.0.2 on my ipad and now I can't get past the terms and conditions page to finish the setup. I click agree and then a small box appears to click agree again and I can't choose agree or disagree. I just need my ipad to work... help

Reset iPad and continue with update
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

HT4623 I am in the process of updating my iphone4 to ios7 it seems to have updated but i can't go past the terms and conditions page even though I have agreed to them can anyone help

I am in the process of updating my iphone4 to ios 7, it has completed the process but i can"t get past the terms and conditons page although I have agreed to them both - can anyone help?

*** I HAVE THE ANSWER ***
You must goto Settings > General > Reset > Reset All Settings ... this worked 100% for me and once that is compelte go back and try to pass the terms and conditions, you will see the "agree" button in the bottom right hand corner

On my apple tav 3rd gen I can't get passed the terms and agreement screen with iCloud

On my 3rd generation Apple TV I can't get past the terms and agreement screen when trying to log into iCloud.

Try do some troubleshoots and read these articles on how to do it
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379

I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My Apple password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

Hey Dpcupcake,
If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

I am unable to get past the Terms and Conditions in the new update. I have hit agree several times but can not get past that part. What do I do next?

I am unable to get past the terms and conditions part of the upgrade. I have hit agree several times. What do I do?

Scroll down to the bottom of the terms and conditions, then the Agree button will light up and you can proceed.

I restored my hard drive with time machine but when I log in I get "home folder protected by fire vault and needs to be repaired. But I can't get past the regular log

I restored my hard drive with time machine but when I log in I get "home folder protected by fire vault and needs to be repaired. But I can't get past the regular log

Maybe you might find some info to the right>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

My gradson got ahold of my grandaughters IPod touch and I no longer have a settings button. The time and date on this is wrong. How can I fix this problem.

I need help... I no longer have all of the buttons on my IPod touch screen. My grandson got a hold of it and boom.. The time and date is wrong also, and I have no access to fix this problem. There is no settings button.
Any help would be appreciated.

Assuming that by buttons your mean the icons for various apps are missing, use the Spotlight search feature (double click the Home button and go all the way to the left past the music controls) and search for: Settings. Go to Settings>General>Reset>Reset Screen layout and also correct the time inthe Genera settings.
The Setting app can't be deleted or hidden via Restrictions.

Purchased Lion, installed it - once I log in - i get the curtain and message to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions - still can't get past the "black curtain of death" any suggestions?

purchased Lion, installed it - once I log in - i get the curtain and message to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions to hold the power button till it shuts down. Worked with the disk repair utility - fixed permissions - still can't get past the "black curtain of death" any suggestions?
My machine was patched to date 10.x.x. I was lucky to get an internet connection and I selected the option to re-download Lion... its curruently being downloaded. What if that doesn't work?
Any thougths would be appreciated.
Joe

And you have a workstation? not a notebook.
Usually a driver or hardware, nothing that Disk utility will fix.
You know of course what a Prohititory Sign is?
prohibitory sign, kernel panic
Forum devoted to Lion:
Mac OS X v10.7 Lion Communities
Tips and FAQs
FAQ kernelpanic
Resolving Kernel Panics
Avoiding eliminating Kernel panics
Lion App Compatibility Table - RoaringApps
RoaringApps Mac OS X Lion Application Compatibility
did you make sure your apps, drivers, and hardware support Lion?

Ipad screen is white. Restored it on iTunes. Press home and on switch goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. 16GB OS 7.1.1

The ipad screen is white. Holding buttons didn't work so I restored it on iTunes. When I press home and on switch, the screen is white, goes black then back to white with no logo at all. Can't get past the white screen. This happened after running app updates. Is there any fix besides going to Apple store? In iTunes on computer can see what is on there. 16GB OS 7.1.1

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

I am unable to create an account. Can't get past the user name and password bit.

I am attempting to set my my new I-pod touch for the first time. I can't get past the password stage. Also, I have not found how to even connect to get it charged and started. Can anyone help?

Try following the instructions in the iPod Users Guide:
iPod touch User Guide (For iOS 4.3 Software)

I verified my email, then went to sign in and I can not get past the Sign In.

I need some help. I made an account and verified my email. I then went to sign-in and a box pops up saying I need to review my account. I go back to review it and it takes me to the support page. In other words... I can not get past the Sign In.

Thanks, Andrew for your help. Not sure if you will see this, but I did the above and it said the HD was okay. Rebooted it and still won't go past login page. Tried it again and this time typed in the line /sbin/fsck -fy and then it came up and said HD was okay, but said something about being modified. I once more rebooted, but it still won't get past the login screen. Besides taking long to reboot, as before, I am able to enter my password, but then it hangs up with the rainbow icon rotating continuously. Does this mean that the disk is corrupt or partially so, and if so, can you advise how I should proceed? TIA again.

HT4623 I can not get past the license agreement and term and conditions page after updating my i5 IOS

I can not get past the license agreement and term and conditions page after updating my i5 IOS

Restart your phone and if that doesn't help, reboot the device.
Restart the iPhone by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPhone by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the phone start up.

Can't get past the time and date intial set up screen can anyone please help?

Similar Messages

Maybe you are looking for