Can't get past the tutorial window

I just updated to iTunes 9.1. Now when I click on the Music library, all I get is a window directing me to some tutorials. How do I get rid of this stupid window and get my music back?

Try this:
Hold “Option” at boot and select the “Recovery HD” disk at the boot menu
Select “Mac OS X Utilities” in the top Menu bar.
Click on the “Utilities” menu and select “Terminal”
Type the following: resetpassword
in the next window you need to select your MacintoshHD and then select an new password, if you are done hit Save!
- Hope this works!

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