Can't get PC laptop to connect to Airport Extreme base station. Help!

I've spent a lot of quality time on the phone with support staff at Apple, Earthlink, and Netgear. Now I turn to you fine folks.
I have an Airport Extreme base station. My G4 is connected to the base station via ethernet, and that works fine. My problem is with the wireless networking with our Dell laptop running Windows XP SP2. Wireless card is a Netgear WG511 with updated firmware. I've configured the network on the PC end using the Netgear Smart Wizard, rather than Windows (I don't know if that makes any difference).
Smart Wizard says the PC is connected to the network, and says that signal strength is excellent. However, there is no connection. I've tried pinging, but get no reply.
The status bar in the Smart Wizard window switches every 2 seconds from "Connected" with excellent signal to "Searching" with virtually no signal. The log shows that it's constantly connecting to and disconnecting from the network.
I've gone over IP and MAC addresses and whatever other settings I could check with all of the respective phone support people. I'm using WPA/WPA2 Personal security, and have double-checked the 13-digit password on both ends. I'm connecting using PPPoE, per Earthlink's settings.
This is maddening! Any suggestions? I'd really appreciate it.
G4 Mac OS X (10.4.10)

See if iFelix's suggestions work for you.
http://www.ifelix.co.uk/tech/1000.html
Remember all the smart wizard stuff is strickley for PC Hadrware and Software and does you no good at all with a Mac.
Don

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Can Time Machine backup USB Drive connected to Airport Extreme Base Station

I need a new N based wireless router. I would prefer to get just the $179 Base Station and not the $299 Time Capsule. I already have a nice external USB 500GB drive that I would connect to the AEBS. So, once I have this new wireless router/base station installed at home and I have the external USB drive connected to it, can my new Macbook Air with a USB connected 400GB drive be used to backup what is on the Macbook Air and also backup the 500GB USB drive info that is connected to the extreme base station?
Thanks
tj

I found this when searching Apple's web site but it is old, October 2007, and said it could not be done. Has this changed since then?
Here is what I found.
Mac OS X 10.5: Time Machine doesn't back up to AirPort Disks
* Last Modified on: October 26, 2007
* Article: 306833
Time Machine in Mac OS X 10.5 Leopard can be used to back up to many kinds of Mac OS Extended-formatted drives, but it does not support AirPort Extreme's AirPort Disk feature.
Time Machine can back up to another Mac running Leopard with Personal File Sharing, or to a Leopard Server volume, or an Xsan storage device.

How can I extend a wireless network with my AirPort Extreme Base Station?

Today I purchased a brand new, dual-band base station to replace my Belkin N router, as I have had a handful of firewall, coverage, and other networking problems in my house lately. First off, I really like this router and it was very easy to setup. My MacBook Pro could use both bands and established a 300 Mbit/s link very quickly. After tweaking various settings to my liking, I was also able to maximize the connections on many of my non-Apple machines and devices. I noticed that the range of its network was better than my Belkin's, but unfortunately, it failed to completely saturate the area sufficiently. Since the Belkin still works well enough, I was hoping I could bridge them together one way or the other.
The Belkin router does not support any bridge mode that I know of, but the AirPort Extreme should be able to join a wireless network and then extend that over WiFi and Ethernet, correct? I would like to place them at opposite ends of my home so I can get strong WiFi signals everywhere inside. However, when I try to get the base station to connect to my preexisting WiFi connection, it tells me that I can't extend the network and fails to join.
So is this possible? And if it is, how would I go about setting it up? I know it would probably be easier if I had a simple range booster such as an AirPort Express, but I didn't buy one while I was at Fry's since I hoped I could make use of the older Belkin. This is its product page, if needed. Thanks for any suggestions.
-MacUser

The Belkin router does not support any bridge mode that I know of, but the AirPort Extreme should be able to join a wireless network and then extend that over WiFi and Ethernet, correct?
Sorry, but no. The AirPort Extreme Base Station cannot "join" a network like the AirPort Express or Time Capsule, but you wouldn't want to do this anyway because in this configuration these devices will only perform as wireless clients ... not routers.
Instead, the AirPort Extreme can either be extended or can extend another 802.11g or 802.11n AirPort ... or a very very few non-AirPort devices.
One option for your Belkin would be to connect it to the AirPort Extreme by Ethernet but this may not meet your requirements or be a desirable situation. Otherwise, you would need to get another AirPort to extend your current one.

How do I find a hard drive connected to Airport Extreme Base Station?

*Apple Says:* "If your base station supports it, you can connect a USB hard disk to the USB port on your base station and computers on your network (both wired and wireless) can connect to it to access, share, and store files and data."
Cool. So I followed the instructions. The drive is recognized by the base station and listed in the Airport Utility. It looks like it's ready to go...
So... How do I access the drive? I don't see it on my desktop, it's not under network. I've tried "Connect to server..." and browsing, I can't see the drive, anywhere. Yeah, I've searched the crap out of this issue on google and this message board as well as apple support knowledge base. I'm sure this is a simple issue and I'm just missing the obvious. Help me out.

Hello Timothy Uhl. Welcome to the Apple Discussions!
Try the following to mount the disk...
o Click on the Desktop to enter Finder
o Go > Connect to Server...
o Enter 10.0.1.1 for the server
o Enter Disk Password
o Connect
If this still doesn't solve the problem, let's double-check your disk sharing settings...
AirPort Extreme Base Station (AEBSn) - File Sharing Setup
Either connect to the AEBSn's wireless network or temporarily connect your computer directly (using an Ethernet cable) to one of the LAN ports of the AEBSn, and then, using the AirPort Utility in Manual Mode, check these settings:
Disks - File Sharing
o Secure Shared Disks: <With disk password | With base station password | With accounts >
(Note: Choose "With a disk password," or "With base station password" if you want to secure the shared disk with a password, or choose "With accounts" if you want to secure the disk using accounts.
If you choose to use accounts, click Configure Accounts, click the Add "+" button, and then enter a name and password for each user that will access the disk.)
o Guest Access: <Not allowed | Read only | Read and write>
o Share disks over Ethernet WAN port: (unchecked)
(Note: Select the "Share disks over Ethernet WAN port" checkbox if you want to provide remote access to the disk over the WAN port.)
o Advertise disks globally using Bonjour: (unchecked)
o Workgroup: <Windows workgroup name>
o WINS server: <WINS server IP address>

Third party Device connection to Airport Extreme Base Station

I have a new Airport Extreme Base Station (AEBS) that my iMac is wirelessly connected too. I cannot connect my HP wireless printer to the AEBS. The printer recognizes the SSID and WEP password, but does not have a connection & does not print.
I also, cannot connect a Netgear Wireless Bridge for (xBox) to the AEBS. The xBox does not see the SSID at all. What do I do??? I purchased the AEBS because the salesman said it would be the easiest wireless network ever, but I only have problems ! ! ! ! ! ! !
Aaron
iMac G5 Mac OS X (10.3.9)

Very likely a WEP issue.
If you turn off WEP can you now connect and print?
One of the problems with WEP is that the actual standard relies on a 10 character HEX key for 40bit WEP and a 26 character HEX key for 128bit WEP.
In order to make things easier for people, vendors use certain algorithms to convert simple alphanumeric passwords (or passphrases) into HEX keys, thus enabling people to use simple memorable WEP password rather than lengthy HEX keys.
The problem is that different vendors use different algorithms to generate the HEX key and therefore a ASCII password on an AEBS will be hashed differently on a Netgear client and vice versa.
One thing is a 13 character 128 bit WEP password will be hashed by all vendors in the same way (if you use 40bit WEP then a 5 character password is required).
Though sometimes not even that works and the HEX key must be used regardless.
AirPort: Joining an encrypted wireless network
http://docs.info.apple.com/article.html?artnum=106424
Choosing a password for networks that use Wired Equivalent Privacy (WEP)
http://docs.info.apple.com/article.html?artnum=108058
iFelix

Airport Utility cant connect to Airport Extreme Base Station, Error code -4

I am unable to use my Apple-product. Earlier it worked, with these settings: The Airport Extreme Base Station worked as a Gigabit switch and an Access Point. It was not supposed to work as a router, since I have a server "on the far side" of the AEBS.
In any case, it worked for a while. Then it started to act strangely, so I tried to check its settings. I was unable, so I did a factory reset. And haven´t been able to connect (for configuring) since. (It still works as a router and access point, but with the default settings, and with a blinking yellow led.)
When I use the Airport Utility (5.5.1) connected with a cable it finds nothing. Should I be able to configure it wired? When I connect wireless to the default "Apple Network XXXXXX" it finds the Airport Extreme "with default settings". I click "continue" or "Manual setting", and it says "Detecting wireless Apple Devices" (bear in mind that I translate the messages from swedish, It might get wrong), and then after a minute:
An error occurred while trying to access the base station. Make sure your network connection is valid and try again. Error Code: -4
I have shut off the firewall in both Windows and Panda Cloud Office Protection. I have tried to make lots of factory resets.

See this article for instructions on how to install AirPort Utility 5.6 for Lion on Mountain Lion:
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

How can i access my hdd hooked to my airport extreme base station at home, from another place,office,school..?

i have an airport extreme base station ,i conneted a hdd and i want to acces the hdd with my macbook from another place ...office...school....

I would appreciate if someone could tell me how the AirPort Extreme differs from any regular router.
The AirPort Extreme is a combination router, wireless access point, and Ethernet switch. It also provides both external USB hard drive and printer sharing. So, it is not much different than most other routers on the market today. The one main difference is how you administer it. Unlike most other routers that employ a web-based administration interface, the AirPorts use a dedicated utility, called the AirPort Utility.
I do not have any OS X devices, but I have a lot of iOS devices. If my understanding is correct, I can set up the AirPort from an iOS device.
Yes. There are versions of the AirPort Utility for OS X, Windows, or iOS devices.
Also, I need to know how I would connect my Synology NAS system to the AirPort Extreme network via an Ethernet cable. I would need to be able to acces the files on the NAS through Windows clients. My Synology NAS currently has a web interface....would I still be able to access that web interface with the AirPort?
Your Synology NAS would connect to the AirPort Extreme pretty much the same as for any other manufacturer's routers. That is, you would connect it to one of the available LAN (opposing arrows) ports on the Extreme. You would still use the same web-based interface as before.
Note: When connected to an Ethernet port, the NAS would still function as usual. The AirPort Extreme would not provide any file sharing functionality when connected in this manner. All file sharing features would be the responsibility of the NAS device.

How do I get a VPN acct accessed using Airport Extreme Base station?

I have PC running Windows 2000. For my job, I access a hospital VPN at home. In my home, I am able to set up the Extreme Base Station for wireless conductivity with computers in my home and all have access internet wirelessly. No problem.
The problem is that I cant get it all to work together. How do I configure the base station to recognize/allow the VPN client to enter my network?
I currently have WEP 128 on. The computer used for VPN is hardwired to the base station. Even with security turn-off, I cant access the VPN via base station set up as it is.
help!
PC Windows 2000

I recently got my roommate's Lenovo t43p with VPN to finally work with my Airport Extreme.
1. Open the Airport Utility
2. Double click on your Airport Express on the left side to open up the panel.
3. Click on the "Internet" tab and then select the "DHCP" tab.
4. Click the "+" sign under "DHCP Reservations"
5. Create a name for the profile like "XP Work Laptop" or whatever, and then click Continue
6. You'll need to get your Windows laptop's MAC address which is sometimes under your laptop on a sticker, or you'll have to dig through XP's ridiculous Control Panel to find it.
7. Enter your laptop's MAC address in the field.
8. Lastly, in the 'IPv4 Address" field designate an IP address for your XP laptop that is within your router's range, if you're not sure of the range, the "IPv4 Address" range should be auto-populated with an IP address and you can just try it with that, or if it doesn't work you can change the last number to something higher but no more than like 4-5 digits more.
Hope this helps, Good luck!!

Recommended Ethernet NAS HDD to Connect to Airport Extreme Base Station?

My Airport Extreme is about a year old, maybe 14 months old. My DSL modem functions as a bridge to my Airport Extreme. My iMac is plugged via ethernet into the Airport Extreme. In the garage, my MacBook is plugged via ethernet into an Airport Express, which wirelessly extends my network. I have Boot Camp on the MacBook, and the MacBook works well whether I boot Mac OS or Vista. I also have a USB splitter (router? i.e. 5 USB ports) plugged via USB into the Airport Extreme. I have an older, somewhat small USB external HHD plugged via USB into the USB router (or whatever the splitter is called) attached to the Airport Extreme. EVERYTHING IS WORKING. I REPEAT, EVERYTHING IS WORKING.
The USB HDD connected to the Airport is running out of space. I suppose I could just buy a newer, bigger USB HDD and copy the contents of the old USB drive to the new one, leaving the new one connected via USB to the Airport Extreme. However, I am not impressed with the speed of wireless copying from the MacBook in the garage over the wireless network to the USB drive connected to the Airport Extreme in the house. Plus, I have one empty ethernet port on the back of the Airport Extreme. Therefore, I am thinking of connecting an ethernet HDD via ethernet cable to the Airport Extreme. I have no desire to use that ethernet HDD for Time Machine, so the incompatibility there is not a problem. I just want to have a large, fast, ethernet storage drive plugged into the Airport Extreme for general network use. Can anyone recommend a good, fast, reliable ethernet HDD that is "plug and play" when connected via ethernet to Airport Express, i.e. something that will just show up and be visible and work without hassles?
In the simplest terms, I want to replace the USB HDD connected to the Airport Extreme with an ethernet HDD connected to the Airport Extreme and have the ethernet HDD be equally accessible as the USB HDD currently is. I need recommendations for an ethernet HDD that will make it easy.
I have the latest Snow Leopard on both the iMac and the MacBook. (I understand that Vista under Boot Camp on the MacBook will require me to map a network drive, but I figured that out for the USB HDD and would not expect any special problems doing the same thing for an ethernet HDD connected to the Airport Extreme.)

There are any number of things that can cause this, and normally the only fix is to do a complete system reset.
Sometimes you can reset the Modem and it will fix it other times reset the Extreme will fix it, I find the fool proof way is to shut your computer off. Pull the power adapter from your ISP's Modem and from your Airport extreme.
Wait a minimum of 5 minutes and then in order.
Re connect the power adapter to the ISP's Modem and you must wait for it to re-acquire the signal and the lights (Normally 3 depending on the modem they furnished). This normally take a minute.
Next you plug in the power adapter to the Airport Extreme Base and again you must wait about a minute to acquire the signal.
Now you can restart your computers. You should be good.
Don
Remember this has to be done in the sequence mentioned above.

Windows XP lost connection to airport extreme base station

I had a perfect connection after setting up my Airport Extreme with my Mac Book Pro and my HP laptop and one HP desktop then when trying repair media center. I did install the airport utility in XP but when trying to scan it cannot pick up my base station. It worked perfect before now I am at a hold and I don't know what direction to take.
Some questions.
How do I find the IP address on my Airport?
Do I need to create a new wireless network since the airport utility does not pick up the base station?
When I search available networks on the PC why doesn't mine show up?
Can someone point out the steps to take to get this crappy PC back on the internet, oh by the way it's my wife's and now she's on mine and I need to get her back on hers ASAP!
Thanks I appreciate your time to help out!

>How do I find the IP address on my Airport?
The default LAN-side IP address of the AirPort/Time Capsule is: 10.0.1.1.
>Do I need to create a new wireless network since the airport utility does not pick up the base station?
You shouldn't have to. Assuming that the base station is still providing a wireless network, you should be able to access it with the AirPort Utility. To do so, run the utility, and then, select File > Configure Other ... from the utility's menu bar. Enter 10.0.1.1 in the Address window and the Base Station Password in the Password window. If you did not change the Base Station Passwork, the default is "public."
If you are still unable to access the base station via the utility, then try temporarily connecting an Ethernet cable between the computer and the base station ... and then, try accessing it again.

Can't create a working Wireless Network using Airport Extreme Base Station

I don't know what I'm doing wrong...
I've got the cable from the modem going to the base station. I follow ALL on screen instructions. I select "Using DHCP" because when I plug the ethernet cable into my MBP it automatically does everything for me, and has that as its setting as well.
I get to the stage where it asks whether or not I'd like it to share an IP or go into bridge mode, I'm not sure what either of these two mean...I've tried both and both result in no wireless internet.
On several occasions I get to the end, and after I do the "final" update is comes back with one problem - internet connection, saying the router doesn't have a valid IP.
I'm totally lost on what to do here...
If you need more information just ask...please...

The below procedure is described in your AirPort setup manual, but it can be a little confusing. Here is my step-by-step procedure for an AEB setup for the system you describe:
A. Setup the 'Main' Base Station:
1. Do a factory reset of your AEB (main), then turnoff the DSL Modem and the AEB (main).
2. Check ethernet cable connections:
- DSL Modem > AEB (main) WAN port;
- AEB (main) > Mac computer running OS X 10.5.x.
3. Power-on DSL Modem and wait for it to initialise.
4. Power-on the AEB (main) and start your Mac computer.
5. Open AirPort Utility and select the AEB (main) in the LH pane. Click 'Continue' and give the AEB (main) a name and an admin password (twice). Click 'Continue'.
6. Select 'I don't have a wireless network and I want to create one', click Continue.
7. Give your network a name, select WPA/WPA2 Personal and insert the wireless network password (twice) - use 13 alpha/numeric characters for password. Tick 'Remember this password in my keychain'. Click 'Continue'.
8. Select 'I connect to the Internet with a DSL or cable modem using DHCP. Click 'Continue'.
9. Click 'Update' and wait for the AEB (main) to restart.
10. Disconnect the ethernet cable between your Mac and the AEB (main).
B. Setup Client computer
1. Open System Preferences/Network/AirPort.
2. Against 'Network Name:' select your network (the name you gave it at A7).
3. Click 'Advanced' and select TCP/IP. Against 'Configure IPv4:' select 'Using DHCP', then click 'OK'.
4. Click 'Apply' and exit System Preferences.

Problem connecting to Airport Extreme Base Station

I have two computers on my network. Both computers are losing the connection to the base station. When the computers lose the connection they cannot find the base station, even if you restart them. When this happens, the base station still has a green light. The amount of time it happens for vary. Sometimes it is once a day. Lately it has been every 30 minutes or so, which is getting pretty tedious. I used to think it was losing connection due to using a Bittorrent client, because it was always open when that happened, but I haven't used that for some time now. One computer is an iBook and one is a MacBook and both have Tiger on them. It is very frustrating.

Check out the following iFelix articles:
- http://www.ifelix.co.uk/tech/1004.html
- http://www.ifelix.co.uk/tech/1008.html

Mac Book pro can't connect to Internet through Apple airport extreme base station

I had problems connecting to the internet in the past with my macbook pro. One day it suddenly started working again but then I bought a second apple TV I lost connectivity. I have tried changing the IP address manually and while it shows me connected to the wifi I am still with out internet. When I hooked up the new Apple TV that I bought it booted my computer from it's ip address. The apple TV though wouldn't work and now nor would my computer. I ended up setting the Apple TV's ip address manually and now it works fine. My computer on the other hand does not no matter if I set it manually or not. Even if I plug in the ethernet cable from the base station it doesn't work. It show that it has a self assigned IP address. After I set it manually it shows that I am connected both via wifi and the ethernet cable but I can't connect to the internet. If I plug the modem directly into the computer bypassing the base station I get internet and it is using the IP address that worked originally.
It has something to do with the connection from the base station to my computer but this is odd considering every other device I have: iPhone 4, apple tv, apple tv, apple mini with retina display all work perfectly via wifi (newest apple tv had to be set manually as I stated above but now works fine). When I check the ip of the base station itself it seems to be different from the ip of the computer when the computer was connected directly to the router. I don't understand why my computer now can't connect to the internet via the base station whether it be wifi or by ethernet. Can you please help me trouble shoot this?
I have an AirPort Extreme base station which allows up to 50 users and a 30 meg connection speed.
I have a MacBook Pro (17-inch Early 2009), OS X Mavericks (10.9.2)

It has something to do with the connection from the base station to my computer
I don't think so..
I just posted a reply which totally vanished.. strange strange website now.
Please post some screenshots of your AE setup from the airport utility.. I want to see the summary page, then the network and internet tab.
Please tell us what modem you use.. is it a router??
If you have satellite or 3G wimax etc service they often are limited to 5 IP addresses... the AE takes one and then 4 more devices can join .. no more.
You need to also give us the screenshot of the IP you are getting in a computer that works.
EDIT
Sorry this is half double post.. the previous page refused to display.. now it has returned..

Can't delete files from HD connected to AirPort Extreme

Hello. I have a 802.11n Airport Extreme base station, and connected to it I have an Iomega 750GB UltraMax hard drive. I can read and write to the hard drive OK, but whenever I try to delete a single file from the HD, it takes FOREVER. When I try to delete multiple items that add up to many gigs of data, I eventually lose the connection between my Mac and the Airport and need to reset the Airport and run the setup utility to get things back up and running again.
Also, I want to use this HD as my backup using Carbon Copy Cloner, however I have been unsuccessful at doing so... any time a backup begins, it immediately stops and the log shows this:
==================== Carbon Copy Cloner (v. 3.1.2): 2008-11-24 10:19:35 -0500 ====================
Operating System: Version 10.5.5 (Build 9F33)
Hardware:
hw.machine: i386
hw.model: iMac7,1
hw.logicalcpu: 2
hw.physmem: 2147483648
vm.loadavg: { 0.23 0.18 0.11 }
Task: Weekly
Source: Macintosh HD (/dev/disk0s2, E342B248-B5E1-36BC-BB0F-13795811083F)
Mount point: /
Filesystem: hfs
Capacity: 465.44 GB
Used: 345.05 GB
Available: 120.39 GB
Mac OS X version: 10.5.5
Target: Macintosh HD (/Volumes/Iomega HD/Macintosh HD.dmg/ [disk_image, no UUID])
Cloning method: Incremental backup of selected items
Delete: No
Archive: No
Compress: No
Disk image options: [New disk image] [Read-only] [Compress]
10:19:36 The target volume has Access Control Lists enabled.
10:19:36 Authenticating...
10:19:36 Creating "Macintosh HD.sparseimage" disk image...
10:20:00 Mounting "Macintosh HD.sparseimage" disk image...
10:20:02 hdiutil: attach failed - not recognized
10:20:02 CCC: CCC failed to mount the target disk image., Error code: 302
================================================================================
Message was edited by: Thomas Egan

I am having a similar problem deleting old backup files from my Airport attached USB drives. I have old time machine backups and it won't let me delete them. I keep getting an error message "... some data could not be read or written. (Error Code -36)" and a disconnect message for the drive.
Have you solved your problem?

How can I get Time Machine to back up an external hard drive (iPhotos) that is attached to airport extreme base station. Note: Time machine is usb to macbook pro and external drive with iphotos is usb to airport extreme base station. Help please. Thanks!

How can I get Time Machine to back up an external hard drive (iPhotos) that is attached to airport extreme base station. Note: Time machine is usb to macbook pro and external drive with iphotos is usb to airport extreme base station. Help please. Thanks!

Once you have the drive connected to your Mac, click System Preferences (gear icon) on the dock
Click Time Machine
Click Options
Be default, the hard drive will be Excluded from backups. Click the drive to highlight it, then click the "-" (minus) button at the bottom of the list to remove the drive from Excluded items.
The drive will be backed up on the next Time Machine pass
Everything above assumes that the hard drive has been formatted in Mac OS Extended (Journaled) as Time Machine will only backup drives in that format.

Can't get PC laptop to connect to Airport Extreme base station. Help!

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