Can't get photos of itouch onto computer or itunes

Hi, can someone tell me why I do not have a "photos" tab in itunes? My screen size is fine hires etc.  I don't have a photos tab at all under library or under my itouch folders when it is connected.  Also my itouch doesn't show up under devices in iphoto or image capture.  All software is up to date too.  I'm new to using my itouch to take photos so not sure if I'm supposed to be using camera roll, photo stream albums or what, doesn't seem very straight forward at all.  Any advice?

The point is I want to be able to connect the ipod to MY computer!  Plus I am from New Zealand so I see there is no genius bar here.
I just want to know why iphoto is no longer recognising my itouch as a camera? is there a setting on the itouch I have possibly turned off or something?
In the support notes it says to restore my itouch as a new device - so when I have synced my itouch to itunes can I guarantee my photos will be there, as they don't show up in itunes either, just music, apps, movies, TV shows, everything but photos for some reason.

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