Can't get photos on my ipod, update error

I just bought my ipod last night. Immediatly when plugging it in I got an error that said:
"The ipod can not be updated. The required file can not be found."
All of my songs transfered onto it though. I have it set-up to transfer my photos over after it transfers the songs, but it doesn't do it. I've watched the video on transfering photos and it all looks right, but the photos won't transfer. The only thing it isn't doing is showing the number of picture to be transfered at the bottom, nothing is there. It sees all my photo folders though. And every time I try to update my ipod, I get the above error.
I have installed the latest version of the ipod updater, I updated my iTunes, I reset and even restored my ipod, and nothing is working. Please help. I want to be able to load my photos on my ipod and I want to stop getting this error!
Thanks!
IBM Thinkpad Windows XP Pro

I called Apple Support and after an hour and a half, we figured out the problem.
In my "My Pictures" folder I have subfolders grouping my pictures by year. The year subfolders have their own subfolders grouping the pictures by month, and sometimes there are more subfolders in the month folders grouping my pictures by event. And basically, you can't transfer over subfolders. And that's why my photos were not being transfered, and that's why I was getting the "file not found error" (Because it was only finding subfolders and no pictures in my "My Pictures" folder.)
My way around this was to create a new folder and just copy over all the photos I wanted on my ipod into it, and have the ipod update from that folder.
I was a little frustrated because the reason I got a 60GB ipod was so I could use it to back-up my photos in a better way then just burning DVDs, so the tech support person walked me though how to back up my photos to my ipod, so they are all on there, just not all viewable (the only viewable ones are the ones I had the ipod update form the new folder I created. In order to do put them on the ipod as a back-up, I had to make sure the "disk use" box was checked in the ipod preferences under the music tab.
Hope this helps others with this problem.
IBM Thinkpad Windows XP Pro

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