Can't get radio measurements on WLC 2500 to work

Hi all,
I have 2 lightweight APs (AIR-CAP1602I-E-K9) connected to a wireless lan controller 2500. I am trying to enable radio measurements, however after configuring the WLC, RM status is still reported as disabled. I used this document http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-4/configuration/guides/consolidated/b_cg74_CONSOLIDATED/b_cg74_CONSOLIDATED_chapter_010000111.html#ID2037  to configure the WLC.
Here is my current config:
1. CCX-Lite is enabled
> show run-config
CCX-lite status ............................ Enabled 
2. AeronetIESupport for the wlan of interest is enabled
> show wlan 14
CCX - AironetIe Support.......................... Enabled 
3. RM is enabled globally
> show advanced 802.11a ccx global
  802.11a Client Beacon Measurements: 
    enabled with (interval=60) seconds
4. RM is enabled for the AP
> show advanced 802.11a ccx ap AP_1 
  802.11a Client Beacon Measurements for Cisco AP: 
    enabled with (interval=60) seconds
However, when requesting the RM status on the controller, every type of measurement is shown as disabled:
> show ap ccx rm AP_1 status
B Radio
  Beacon Request................................. Disabled
  Channel Load Request........................... Disabled
  Frame Request.................................. Disabled
  Noise Histogram Request........................ Disabled
  Path Loss Request.............................. Disabled
  Interval....................................... 60
  Iteration...................................... 0
A Radio
  Beacon Request................................. Disabled
  Channel Load Request........................... Disabled
  Frame Request.................................. Disabled
  Noise Histogram Request........................ Disabled
  Path Loss Request.............................. Disabled
  Interval....................................... 60
  Iteration...................................... 0
When checking the client RM status, I get the following results:
> show client ccx rm Client_MAC status
Client not in the unicast rm list  
> show client ccx rm Client_MAC report beacon 
Client not configured for ccx rm 
> show client detail Client_MAC
Client CCX version............................... 6 
CCX Foundation Service version................... 1
CCX Management Service version................... Not Available
CCX Voice Service version........................ Not Available
CCX Location Service version..................... Not Available
My questions are:
1. Is there an extra config on the WLC to enable Radio Measurements?
2.  Why is the client reported as having RM disabled?
3. Are there any additional client configurations that must be done?
Thank you.

Welcome to Discussions, heather2910
heather2910 wrote:
when i click on a contact and then click on facetime it says that the contact is unavalible how do i get it to work?
(1) Consider the FaceTime troubleshooting suggestions in this article:
  http://support.apple.com/kb/HT4319
(2) If your FaceTime works to some of your FaceTime friends but not to others, those who show "unavailable" may merely not have their FaceTime turned on so they can receive calls.
EZ Jim
Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.7); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.7)
LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod4touch4.3.1

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