Can´t get rid of annoying HP message everytime I print.
I´m having a problem with my HP printer and Tech Support in Brazil could not solve it!
I had to reinstall Windows on my notebook due to a hard disk crash, and I used the recovery disks provided by Dell.
I downloaded the latest driver for my HP OfficeJet 8600Pro: “OJ8600_1315.exe”.
Every time I print I get the pop-up window below:
“Thank you for using original HP cartridges … Click on HP REWRDS for more information”
I click “No, thanks, g* t* h***”
Next time I print it shows same pop-up again.and again, and again, and again, and again, and again...
I called tech support on +55 11 4004-7751, case is filed under Protocol 3002909186.
The tech guy asked me to remove the driver and reinstall. I did it, and I de-selected all useless features such as TheGoogleWannabe (Bing), HP Help, HP Update, etc. - Did not solve…
Then he asked the tech guys from “level 2” and they put the blame on Windows, because windows was not recording my “No, Thanks” option… such lousy answer!
As stated before, I used the recovery disks from Dell, so I am using a fresh, 2 weeks old original Windows 7.
I hope there is a better solution than downgrading the driver to a version that had no "Rewards" c**p.
You know, sometimes good old stuff is better than the new.
This question was solved.
View Solution.
I solved it by myself! I´m so smart...
Google-the-great found this:
http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/Can-t-get-rid-of-quot-Genuine-HP-C...
In "EXBworksmart" long answer lies the solution #1: disable bidirectional communication and shut up the printer.
Solution #2: Never buy HP again. I lost $2500 in my HP notebook because it featured a nVidia video chip, which on regular PCs come with a hetsink and sometimes a fan, but on my HP note it was bare naked, not a single piece of metal to spread the heat. The note had an AMD processor, it was hot, and the video chip broke the BGA solder.
Just to finish, I bought a cheap Brother Laser printer HL-1112. No scanner, no wifi, no colors, no fax. But I can leave it off for years and it will print right away. Obviously any HP laser printer would act the same way, but why should I buy from an inferior brand that is only good at marketing?
Brother printers do the job, the toner cartridge is separated from the drum cartridge yielding lower maintenance cost, AND NO NASTY "BROTHER REWARDS" POP-UPS!
Now I´m going to call brazillian tech support to teach them. Wait... why bother?
No offenseses in this mail, only the truth.
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####<Apr 13, 2011 4:32:13 AM GMT> <Error> <EJB> <sg01app510> <sgosb_1> <[ACTIVE] ExecuteThread: '7' for queue: 'weblogic.kernel.Default (self-tuning)'>
<<anonymous>> <> <92f54a30d60e6302:-4b6d523c:12f4cfeaabc:-8000-0000000000000123> <1302669133597> <BEA-010026> <Exception occurred during commit of
transaction Xid=BEA1-039B0B6D3D0E77C1B135(1898471720),Status=Rolled back. [Reason=Unknown],numRepliesOwedMe=0,numRepliesOwedOthers=0,seconds since
begin=0,seconds left=600,XAServerResourceInfo[WLStore_pega_domain_ProcessEventJMS_Store_mgd1]=(ServerResourceInfo[WLStore_pega_domain_ProcessEventJMS_Store_mgd1]=
(state=new,assigned=none),xar=null,re-Registered = false),SCInfo[sgosb_domain+sgosb_1]=(state=rolledback),SCInfo[pega_domain+pega_1]=(state=rolledback),properties=
({}),OwnerTransactionManager=ServerTM[ServerCoordinatorDescriptor=(CoordinatorURL=sgosb_1+152.64.128.243:22110+sgosb_domain+t3+, XAResources={eis/tibjms/Topic,
WLStore_sgosb_domain_FileStore_auto_1, eis/aqjms/Queue, eis/wls/Queue, eis/tibjms/Queue, WLStore_sgosb_domain__WLS_sgosb_1, eis/AQ/aqSample, eis/aqjms/Topic,
eis/pramati/Queue, eis/sunmq/Queue, WLStore_sgosb_domain_WseeFileStore_auto_1, WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1,
WSATGatewayRM_sgosb_1_sgosb_domain, eis/jbossmq/Queue, eis/activemq/Queue, eis/fioranomq/Topic, eis/tibjmsDirect/Topic, eis/wls/Topic,
eis/tibjmsDirect/Queue, eis/Apps/Apps, eis/webspheremq/Queue},NonXAResources={})],CoordinatorURL=pega_1+nj09mhm5078:22111+pega_domain+t3+):
javax.transaction.RollbackException: This transaction does not exist on the coordinating server. It was probably rolled back and forgotten.
at weblogic.rjvm.ResponseImpl.unmarshalReturn(ResponseImpl.java:234)
at weblogic.rmi.internal.BasicRemoteRef.invoke(BasicRemoteRef.java:223)
at weblogic.transaction.internal.CoordinatorImpl_1032_WLStub.commit(Unknown Source)
at weblogic.transaction.internal.TransactionImpl$1.run(TransactionImpl.java:331)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146)
at weblogic.transaction.internal.SecureAction.runAction(SecureAction.java:72)
at weblogic.transaction.internal.TransactionImpl.commit(TransactionImpl.java:327)
at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:252)
at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:239)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:553)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:424)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:326)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
Caused by: javax.transaction.RollbackException: This transaction does not exist on the coordinating server. It was probably rolled back and forgotten.
at weblogic.transaction.internal.CoordinatorImpl.commit(CoordinatorImpl.java:94)
at weblogic.transaction.internal.CoordinatorImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
The error message I'm getting now
####<Apr 13, 2011 4:51:38 AM GMT> <Error> <EJB> <sg01app510> <sgosb_1> <[ACTIVE] ExecuteThread: '18' for queue: 'weblogic.kernel.Default (self-tuning)'> <<anonymous>> <>
<92f54a30d60e6302:-42808c28:12f4d3173cb:-8000-0000000000000032> <1302670298730> <BEA-010026> <Exception occurred during commit of transaction
Xid=BEA1-0011D0679BA5074B8E12(1930603846),Status=Rolled back. [Reason=javax.transaction.xa.XAException],numRepliesOwedMe=0,numRepliesOwedOthers=0,seconds since begin=0,seconds
left=60,XAServerResourceInfo[WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1]=(ServerResourceInfo[WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1]=
(state=rolledback,assigned=sgosb_1),xar=WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1239571724,re-Registered =
false),XAServerResourceInfo[WLStore_pega_domain_ProcessEventJMS_Store_mgd1]=(ServerResourceInfo[WLStore_pega_domain_ProcessEventJMS_Store_mgd1]=
(state=rolledback,assigned=pega_1),xar=null,re-Registered = false),SCInfo[sgosb_domain+sgosb_1]=(state=rolledback),SCInfo[pega_domain+pega_1]=(state=rolledback),properties=
({}),OwnerTransactionManager=ServerTM[ServerCoordinatorDescriptor=(CoordinatorURL=sgosb_1+152.64.128.243:22110+sgosb_domain+t3+, XAResources={eis/tibjms/Topic,
WLStore_sgosb_domain_FileStore_auto_1, eis/aqjms/Queue, eis/wls/Queue, eis/tibjms/Queue, WLStore_sgosb_domain__WLS_sgosb_1, eis/AQ/aqSample, eis/aqjms/Topic, eis/pramati/Queue, eis/sunmq
/Queue, WLStore_sgosb_domain_WseeFileStore_auto_1, WLStore_sgosb_domain_MesssageForwardingJMS_Store_mgd1, WSATGatewayRM_sgosb_1_sgosb_domain, eis/jbossmq/Queue, eis/activemq
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at weblogic.transaction.internal.TransactionImpl.throwRollbackException(TransactionImpl.java:1881)
at weblogic.transaction.internal.ServerTransactionImpl.internalCommit(ServerTransactionImpl.java:345)
at weblogic.transaction.internal.ServerTransactionImpl.commit(ServerTransactionImpl.java:239)
at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:553)
at weblogic.ejb.container.internal.MDListener.transactionalOnMessage(MDListener.java:424)
at weblogic.ejb.container.internal.MDListener.onMessage(MDListener.java:326)
at weblogic.jms.client.JMSSession.onMessage(JMSSession.java:4659)
at weblogic.jms.client.JMSSession.execute(JMSSession.java:4345)
at weblogic.jms.client.JMSSession.executeMessage(JMSSession.java:3821)
at weblogic.jms.client.JMSSession.access$000(JMSSession.java:115)
at weblogic.jms.client.JMSSession$UseForRunnable.run(JMSSession.java:5170)
at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:528)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:176)
Caused by: javax.transaction.xa.XAException
at weblogic.store.gxa.internal.GXAResourceImpl.prepare(GXAResourceImpl.java:1227)
at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerResourceInfo.java:1295)
at weblogic.transaction.internal.XAServerResourceInfo.prepare(XAServerResourceInfo.java:500)
at weblogic.transaction.internal.ServerSCInfo.startPrepare(ServerSCInfo.java:380)
at weblogic.transaction.internal.ServerTransactionImpl.localPrepare(ServerTransactionImpl.java:2593)
at weblogic.transaction.internal.ServerTransactionImpl.localPrepare(ServerTransactionImpl.java:1321)
at weblogic.transaction.internal.SubCoordinatorImpl.startPrepare(SubCoordinatorImpl.java:183)
at weblogic.transaction.internal.CoordinatorImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:589)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:477)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:473)
at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
.>Edited by: SteveElkind on Apr 13, 2011 5:50 AMTom,
Thanks! Succinct and easy to understand as ever.
Yup, that covers it - I had also just seen this in the docs after looking at atheek1's earlier response (thanks to him/her as well). It's covered almost as clearly there as you state it here (http://download.oracle.com/docs/cd/E11035_01/wls100/jta/trxcon.html).
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