Can't get rid of Error Message

Printer was working fine till this morning.  Display says "Please turn Printer off, then on."  Have done this multiple fimes, both with the power button as well as disconnecting the power supply.  When it starts back up, it flashes a blue screen for a second (with the code B8B200A6), then goes back to the "Please turn Printer off, then on."   white screen.
Any advice?   Or is this the equivalent of the "blue screen of death"?
Thanks in advance for any help and assistance.

Hey there Tabasco
The blue screen could be related to the USB cable. Are you connecting a 2.0 USB cable to a 3.0 port on your computer? That could be causing the blue screen.
Please check the USB cable and port and ensure there is not a 2.0 cable in a 3.0 port.
The error could also be a printer failure related message, try a power reset and plug the printer in directly to a wall outlet, avoiding power bars, surge protectors, etc, if it's not already that is.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Please let me know the outcome of those steps and if they did not work, let me know if the printer is still in warranty with HP. I will then see if there are other options.
Have a great Wednesday
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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