Can't get rid of mactune pro software or notifications
I was mistaken in downloading mactune pro.
I can't get rid of the notifications it keeps giving me , despite having trashed the software and deleted the download, including the desktop alias I created.
I have searched my iMac and there appears to be no trace of it, but it still send me notifications, any ideas ?
Your profile 10.7.3. You might consider changing it.
Go to the web site where you downloaded it and search for un-install instructions.
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* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
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I have a Macbook Pro and I run Mavericks OS X 10.9.5. There's an application in Launchpad called "Reset Search".See picture 1. I know this is part of the "Install Mac" adware, but I still can't find a way to get rid of it. I downloaded Adware Medic to try and remove the adware but it said that it couldn't find anything. I also tried a manual removal following the steps from http://www.thesafemac.com/arg-genieo/, where it says to remove the file "/private/etc/launchd.conf" but I can't find that file anywhere. I'm scared to continue because it says, "Failure to properly remove this file, if it is present, will result in your computer freezing and becoming unable to start up!" Also way before I knew this was adware I reset the browser settings a few times using the pop up. See Picture 2.
Problem description:
Accidentally downloaded the adware “Install Mac” and can’t get rid of it because I can’t find any traces of it, except for the “Reset Search” app on Launchpad.
EtreCheck version: 2.1.8 (121)
Report generated April 17, 2015 at 5:27:29 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 629
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 3:17:9
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (461.96 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 537 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 4.6.1f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
29% com.apple.WebKit.Networking
9% WindowServer
4% Safari
2% mdworker
1% PluginProcess
Top Processes by Memory: ℹ️
176 MB Safari
175 MB com.apple.WebKit.WebContent
120 MB com.apple.IconServicesAgent
82 MB Finder
73 MB mds_stores
Virtual Memory Information: ℹ️
372 MB Free RAM
1.80 GB Active RAM
1.50 GB Inactive RAM
620 MB Wired RAM
670 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 17, 2015, 02:55:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-17-145559_[reda cted].crash
Apr 17, 2015, 02:09:49 PM Self test - passed
Apr 15, 2015, 04:35:46 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-15-163546_[redacted].crash
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