Can't get rid of Microsoft VM when trying to instal Sun's Java

In the last couple of days, we have tried to troubleshoot two users (Win 98 and Win 2000) over the phone who were trying to install Java from the Get It Now link on the java.com website, yet no matter what, the Microsoft VM is still being used! We have tried the manual download as well, and have also had the users go into their IE's Internet Options and scroll down the Advanced tab to uncheck the JIT item in the Microsoft VM section, but that doesn't seem to work (whenever they go to Sun's page for testing your JVM, it still says they're using the old Microsoft VM). I found a website for removing the Microsoft VM on Windows XP, but nothing for earlier versions of Windows. Besides, shouldn't this work? We have thousands of users who have successfully installed Java on Windows and to use with IE, so why the problem all of a sudden?
I've also tried submitting for help on the contact page on the java.com website, but none of the few times I've submitted there in the past few months have I received any help. I know Sun might be laying people off like crazy, but does that mean no one is manning the fort?
Re:
http://www.windows-help.net/WindowsXP/howto-21.html
http://java.com/en/download/help/testvm.jsp

I had similar problems with Windows XP.
See my reply @
http://forum.java.sun.com/thread.jsp?forum=14&thread=504075&tstart=0&trange=15

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  • Serveral Errors when trying to install NW2004s Preview Java

    Hello Experts,
    i'm trying to install the NW2004s Java Preview.
    Right my tenth try is running. Everytime the installtion stop with an error in Step "Install Java Engine". Here are the occured error from the installation log:
    <i>ERROR 2007-05-23 12:10:04
    FKD-00037  Query did not return a result.
    ERROR 2007-05-23 12:10:04
    FKD-00038  Query did not return a result.Select attribute oldMasterPassword, statement: WHERE sid  =  'J2E'  AND componentID  =  '|NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|NW_GetUserParameter|ind|ind|ind|ind|1|0|NW_GetUserParameterWindows|ind|ind|ind|ind|1|0'  AND paramname  =  'sidAdmPassword'
    ERROR 2007-05-23 12:10:04
    FKD-00037  Query did not return a result.
    ERROR 2007-05-23 12:10:04
    FKD-00038  Query did not return a result.Select attribute oldMasterPassword, statement: WHERE sid  =  'J2E'  AND componentID  =  '|NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|NW_GetUserParameter|ind|ind|ind|ind|1|0|NW_GetUserParameterWindows|ind|ind|ind|ind|1|0'  AND paramname  =  'sapServiceSIDPassword'
    ERROR 2007-05-23 12:11:50
    FKD-00037  Query did not return a result.
    ERROR 2007-05-23 12:11:50
    FKD-00038  Query did not return a result.Select attribute oldMasterPassword, statement: WHERE dbsid  =  'J2E'  AND componentID  =  '|NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_ADA_DB|ind|ind|ind|ind|6|0|Sdb_DBUser_Dialogs|ind|ind|ind|ind|2|0'  AND contextname  =  'dbaPassword'
    ERROR 2007-05-23 12:11:50
    FKD-00037  Query did not return a result.
    ERROR 2007-05-23 12:11:50
    FKD-00038  Query did not return a result.Select attribute oldMasterPassword, statement: WHERE dbsid  =  'J2E'  AND componentID  =  '|NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_ADA_DB|ind|ind|ind|ind|6|0|Sdb_DBUser_Dialogs|ind|ind|ind|ind|2|0'  AND contextname  =  'dbmPassword'
    ERROR 2007-05-23 12:12:18
    FKD-00037  Query did not return a result.
    ERROR 2007-05-23 12:12:18
    FKD-00038  Query did not return a result.Select attribute oldMasterPassword, statement: WHERE dbsid  =  'J2E'  AND componentID  =  '|NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CreateDBandLoad|ind|ind|ind|ind|10|0|NW_CreateDB|ind|ind|ind|ind|0|0|NW_ADA_DB|ind|ind|ind|ind|6|0|Sdb_Schema_Dialogs|ind|ind|ind|ind|4|0'  AND contextname  =  'dbSchemaPassword'
    ERROR 2007-05-23 12:14:57
    FKD-00037  Query did not return a result.
    ERROR 2007-05-23 12:14:57
    FKD-00038  Query did not return a result.Select attribute oldMasterPassword, statement: WHERE sid  =  'J2E'  AND componentID  =  '|NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|4|0|NW_UME_Configuration|ind|ind|ind|ind|1|0|NW_UME_Configuration_Standalone|ind|ind|ind|ind|0|0'  AND paramname  =  'sdmPassword'
    ERROR 2007-05-23 12:14:57
    FKD-00037  Query did not return a result.
    ERROR 2007-05-23 12:14:57
    FKD-00038  Query did not return a result.Select attribute oldMasterPassword, statement: WHERE sid  =  'J2E'  AND componentID  =  '|NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|4|0|NW_UME_Configuration|ind|ind|ind|ind|1|0|NW_UME_Configuration_Standalone|ind|ind|ind|ind|0|0'  AND paramname  =  'adminPassword'
    ERROR 2007-05-23 12:16:32
    FKD-00037  Query did not return a result.
    ERROR 2007-05-23 12:16:32
    FKD-00038  Query did not return a result.Select attribute oldMasterPassword, statement: WHERE sid  =  'J2E'  AND componentID  =  '|NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Configuration|ind|ind|ind|ind|5|0|NW_Usage_Types_Configuration_AS|ind|ind|ind|ind|0|0|NW_CONFIG_ADS|ind|ind|ind|ind|2|0'  AND paramname  =  'adsUserPasswd'
    ERROR 2007-05-23 13:12:37
    MUT-02041  SDM call of deploy ends with returncode 4
    ERROR 2007-05-23 13:12:37
    MUT-03025  Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
    ERROR 2007-05-23 13:12:37
    FCO-00011  The step redeployFS with step key |NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|4|0|redeployFS was executed with status ERROR .
    ERROR 2007-05-23 13:21:28
    MUT-02041  SDM call of deploy ends with returncode 4
    ERROR 2007-05-23 13:21:28
    MUT-03025  Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
    ERROR 2007-05-23 13:21:28
    FCO-00011  The step redeployFS with step key |NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|4|0|redeployFS was executed with status ERROR .
    ERROR 2007-05-23 13:41:19
    MUT-02041  SDM call of deploy ends with returncode 4
    ERROR 2007-05-23 13:41:19
    MUT-03025  Caught ESAPinstException in Modulecall: ESAPinstException: error text undefined.
    ERROR 2007-05-23 13:41:19
    FCO-00011  The step redeployFS with step key |NW_Workplace|ind|ind|ind|ind|0|0|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Configure_Java|ind|ind|ind|ind|4|0|redeployFS was executed with status ERROR .
    </i>
    I have been running already the installation with 2 java SDK version: 1.4.2_09, 1.4.2_13.
    Three days ago i downloaded a new version from the SDN. Tried to install it, received the same error. According to the error, there must be an error with the masterpassword, but i just used the "standard" typical installation. I just change the install drive / partion in the configuration screen before the actual installtation. May it helps to read the XCMDOUT.LOG:
    <i>
    > Subprocess starts at 20070523122713
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 db_enum
    Execute Session Command : exit
    > Subprocess stops at 20070523122713
    OK
    > Subprocess starts at 20070523122713
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 inst_enum
    Execute Session Command : exit
    > Subprocess stops at 20070523122713
    OK
    7.6.00.34    C:\sapdb\J2E\db
    > Subprocess starts at 20070523122714
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe  -R C:\sapdb\J2E\db db_create J2E CONTROL,********
    Execute Session Command : exit
    > Subprocess stops at 20070523122719
    OK
    > Subprocess starts at 20070523122719
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 db_enum
    Execute Session Command : exit
    > Subprocess stops at 20070523122720
    OK
    J2E     C:\sapdb\J2E\db                             7.6.00.34     fast     offline
    J2E     C:\sapdb\J2E\db                             7.6.00.34     quick     offline
    J2E     C:\sapdb\J2E\db                             7.6.00.34     slow     offline
    J2E     C:\sapdb\J2E\db                             7.6.00.34     test     offline
    > Subprocess starts at 20070523122720
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,********
    Execute Session Command : param_startsession
    Execute Session Command : param_init OLTP
    Execute Session Command : param_checkall
    Execute Session Command : param_commitsession
    Execute Session Command : exit
    > Subprocess stops at 20070523122720
    OK
    OK
    OK
    OK
    > Subprocess starts at 20070523122721
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput CACHE_SIZE 25600
    Execute Session Command : exit
    > Subprocess stops at 20070523122722
    OK
    > Subprocess starts at 20070523122722
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput LOG_MIRRORED NO
    Execute Session Command : exit
    > Subprocess stops at 20070523122722
    OK
    > Subprocess starts at 20070523122722
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput MAXUSERTASKS 15
    Execute Session Command : exit
    > Subprocess stops at 20070523122723
    OK
    > Subprocess starts at 20070523122723
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput MAXCPU 1
    Execute Session Command : exit
    > Subprocess stops at 20070523122723
    OK
    > Subprocess starts at 20070523122723
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput FORMAT_DATAVOLUME NO
    Execute Session Command : exit
    > Subprocess stops at 20070523122723
    OK
    > Subprocess starts at 20070523122723
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput LOG_IO_QUEUE 200
    Execute Session Command : exit
    > Subprocess stops at 20070523122724
    OK
    > Subprocess starts at 20070523122724
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput MAXLOCKS 300000
    Execute Session Command : exit
    > Subprocess stops at 20070523122725
    OK
    > Subprocess starts at 20070523122725
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput CAT_CACHE_SUPPLY 3000
    Execute Session Command : exit
    > Subprocess stops at 20070523122726
    OK
    > Subprocess starts at 20070523122726
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput JOIN_MAXTAB_LEVEL4 64
    Execute Session Command : exit
    > Subprocess stops at 20070523122726
    OK
    > Subprocess starts at 20070523122726
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput _UNICODE YES
    Execute Session Command : exit
    > Subprocess stops at 20070523122727
    OK
    > Subprocess starts at 20070523122727
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput DEFAULT_CODE ASCII
    Execute Session Command : exit
    > Subprocess stops at 20070523122727
    OK
    > Subprocess starts at 20070523122727
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput PACKETSIZE 131072
    Execute Session Command : exit
    > Subprocess stops at 20070523122728
    OK
    > Subprocess starts at 20070523122728
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_directput MCOD NO
    Execute Session Command : exit
    > Subprocess stops at 20070523122728
    OK
    > Subprocess starts at 20070523122729
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,********
    Execute Session Command : param_startsession
    Execute Session Command : param_checkall
    Execute Session Command : param_commitsession
    Execute Session Command : exit
    > Subprocess stops at 20070523122729
    OK
    OK
    OK
    > Subprocess starts at 20070523122730
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_addvolume 1 DATA C:\sapdb\J2E\sapdata\DISKD0001 F 128000
    Execute Session Command : exit
    > Subprocess stops at 20070523122731
    OK
    > Subprocess starts at 20070523122731
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_addvolume 2 DATA C:\sapdb\J2E\sapdata\DISKD0002 F 128000
    Execute Session Command : exit
    > Subprocess stops at 20070523122731
    OK
    > Subprocess starts at 20070523122731
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** param_addvolume 1 LOG C:\sapdb\J2E\saplog\DISKL001 F 25600
    Execute Session Command : exit
    > Subprocess stops at 20070523122732
    OK
    > Subprocess starts at 20070523122732
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,********
    Execute Session Command : param_startsession
    Execute Session Command : param_checkall
    Execute Session Command : param_commitsession
    Execute Session Command : exit
    > Subprocess stops at 20070523122733
    OK
    OK
    OK
    > Subprocess starts at 20070523122734
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** db_start
    Execute Session Command : exit
    > Subprocess stops at 20070523122740
    OK
    > Subprocess starts at 20070523122740
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** db_state
    Execute Session Command : exit
    > Subprocess stops at 20070523122740
    OK
    State
    ADMIN
    > Subprocess starts at 20070523122741
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** db_state
    Execute Session Command : exit
    > Subprocess stops at 20070523122741
    OK
    State
    ADMIN
    > Subprocess starts at 20070523122741
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,********
    Execute Session Command : util_connect
    Execute Session Command : db_activate SUPERDBA,********
    Execute Session Command : exit
    > Subprocess stops at 20070523122838
    OK
    OK
    > Subprocess starts at 20070523122840
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** load_systab -u SUPERDBA,******** -ud ********
    Execute Session Command : exit
    > Subprocess stops at 20070523122903
    OK
    0,OK: everything works fine
    0,""C:\sapdb\J2E\db\bin\x_python" "C:\sapdb\J2E\db\env\lsystab.py" -R "C:\sapdb\J2E\db" -d J2E -u SUPERDBA,********
    Removing obsolete objects
    Installing Loader tables
    Installing messages and help
    Installing SYSDBA tables
    Installing comments for SYSDBA tables
    Installing precompiler tables
    Installing system tables for R3 backup information
    Installing ODBC tables
    Installing system tables for ORACLE (V7) mode
    Installing data dictionary tables and views
    Installing synonyms for oracle system tables
    Installing comments on oracle sytem tables
    Installing tables for WebAgent
    Installing tables for Repository (WebDAV)
    Installing DOMAIN tables
    Installing comments for DOMAIN tables
    Installing Views as replacement for SHOWs
    Installing Database Manager tables
    Installing SYSINFO tables
    Installing comments for SYSINFO tables
    Installing support for UDE (User Defined Extensions)
    Installing tables for JDBC Database Metadata
    Installing tables for SQLDBC Database Metadata
    Installing additional triggers
    ==================================
    Installation successfully finished
    ==================================
    > Subprocess starts at 20070523122905
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,********
    Execute Session Command : auto_extend ON
    Execute Session Command : db_offline
    Execute Session Command : db_online
    Execute Session Command : exit
    > Subprocess stops at 20070523122929
    OK
    OK
    OK
    > Subprocess starts at 20070523122941
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u control,******** db_state
    Execute Session Command : exit
    > Subprocess stops at 20070523122941
    OK
    State
    ONLINE
    > Subprocess starts at 20070523122941
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u control,********
    Execute Session Command : sql_connect superdba,********
    Execute Session Command : sql_execute SELECT USERNAME FROM USERS
    Execute Session Command : exit
    > Subprocess stops at 20070523122942
    OK
    OK
    END    
    'CONTROL'
    'SUPERDBA'
    > Subprocess starts at 20070523122943
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u CONTROL,******** db_state
    Execute Session Command : exit
    > Subprocess stops at 20070523122943
    OK
    State
    ONLINE
    > Subprocess starts at 20070523122945
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u control,********
    Execute Session Command : sql_connect superdba,********
    Execute Session Command : sql_execute SELECT VALUE FROM DBPARAMETERS WHERE DESCRIPTION='_UNICODE'
    Execute Session Command : exit
    > Subprocess stops at 20070523122945
    OK
    OK
    END    
    'YES'
    > Subprocess starts at 20070523122947
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u control,********
    Execute Session Command : sql_connect superdba,********
    Execute Session Command : sql_execute CREATE USER SAPJ2EDB PASSWORD ******** DBA DEFAULTCODE UNICODE
    Execute Session Command : exit
    > Subprocess stops at 20070523122947
    OK
    OK
    > Subprocess starts at 20070523122949
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u control,******** db_state
    Execute Session Command : exit
    > Subprocess stops at 20070523122949
    OK
    State
    ONLINE
    > Subprocess starts at 20070523122949
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u control,********
    Execute Session Command : sql_connect superdba,********
    Execute Session Command : sql_execute SELECT USERNAME FROM USERS
    Execute Session Command : exit
    > Subprocess stops at 20070523122950
    OK
    OK
    END    
    'CONTROL'
    'SUPERDBA'
    'SAPJ2EDB'
    > Subprocess starts at 20070523122953
    Execute Command : c:\sapdb\programs\pgm\dbmcli.exe -n nbixp054 -d J2E -u control,******** db_state
    Execute Session Command : exit
    > Subprocess stops at 20070523122953
    OK
    State
    ONLINE
    > Subprocess starts at 20070523122953
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