Can't get rid of remote control icon

Zen 3.2 SP3
Even though we have our policies set to NOT show the remote management
icon in the system tray, it still shows up. Is there a way to force the
policy to work properly?
BTW, we had the same trouble with 3.2 SP1 (we skipped SP2).
HB

HB,
It appears that in the past few days you have not received a response to your posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at http://support.novell.com in both the "free product support" and "paid product support" drop down boxes.
- You could also try posting your message again. Make sure it is posted in the correct newsgroup. (http://support.novell.com/forums)
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Good luck!
Your Novell Product Support Forums Team
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[https://support.cdn.mozilla.net/media/uploads/images/2014-01-05-14-39-18-b5e7d9.png]
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