Can't get rid of the folder and exclamation mark icon

i got given a new ipod nano (1st generation) to replace my old ipod mini, i installed the new software but got the folder and exclamation mark icon, i removed all itunes and quicktime software just in case it had anything to do with an old version of something and reinstalled the software...still got the icon. then i installed the updater from the website but still can't get rid of the icon...any advice? please help!
ipod nano (first generation) Windows XP

Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”

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Can't get rid of the folder and exclamation mark!

Hi all,
Hope one of you can help. I have just returned home after a month away working and went to listen to some music on my ipod but found that the charge had gone. I plugged my ipod into my laptop and left the ipod to charge for a few hours, one thing i did notice was my laptop didn't and hasn't recognised my Ipod i.e opened up Itunes when connect up to the USB port since letting my battery go flat,other noticeable things are my conputer only comes up as E drive when connected not Apple Ipod as usual however when i hit remove hardware on the toolbar of my laptop it identifies the Ipod. I have tried the 5 r's and have had no luck with any of them and i still have the folder with a exclamation mark. One thing to note is when i try to run Ipod updator it comes up with a message no dock station found but it shows my serial number of the ipod when i first connect but comes up with this message when i try to restore. I am at my wits end now i have tried diagnostics and everything looks ok no faults flagged.
Can any of you genius out there help please?
Regards
Woody

Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”

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Can't get rid of the folder and exclamation mark icon

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